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1 | # BEGIN BPS TAGGED BLOCK {{{ |
2 | # | |
3 | # COPYRIGHT: | |
4 | # | |
403d7b0b | 5 | # This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC |
84fb5b46 MKG |
6 | # <sales@bestpractical.com> |
7 | # | |
8 | # (Except where explicitly superseded by other copyright notices) | |
9 | # | |
10 | # | |
11 | # LICENSE: | |
12 | # | |
13 | # This work is made available to you under the terms of Version 2 of | |
14 | # the GNU General Public License. A copy of that license should have | |
15 | # been provided with this software, but in any event can be snarfed | |
16 | # from www.gnu.org. | |
17 | # | |
18 | # This work is distributed in the hope that it will be useful, but | |
19 | # WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | # General Public License for more details. | |
22 | # | |
23 | # You should have received a copy of the GNU General Public License | |
24 | # along with this program; if not, write to the Free Software | |
25 | # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | # 02110-1301 or visit their web page on the internet at | |
27 | # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | # | |
29 | # | |
30 | # CONTRIBUTION SUBMISSION POLICY: | |
31 | # | |
32 | # (The following paragraph is not intended to limit the rights granted | |
33 | # to you to modify and distribute this software under the terms of | |
34 | # the GNU General Public License and is only of importance to you if | |
35 | # you choose to contribute your changes and enhancements to the | |
36 | # community by submitting them to Best Practical Solutions, LLC.) | |
37 | # | |
38 | # By intentionally submitting any modifications, corrections or | |
39 | # derivatives to this work, or any other work intended for use with | |
40 | # Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | # you are the copyright holder for those contributions and you grant | |
42 | # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | # royalty-free, perpetual, license to use, copy, create derivative | |
44 | # works based on those contributions, and sublicense and distribute | |
45 | # those contributions and any derivatives thereof. | |
46 | # | |
47 | # END BPS TAGGED BLOCK }}} | |
48 | ||
49 | # Major Changes: | |
50 | ||
51 | # - Decimated ProcessRestrictions and broke it into multiple | |
52 | # functions joined by a LUT | |
53 | # - Semi-Generic SQL stuff moved to another file | |
54 | ||
55 | # Known Issues: FIXME! | |
56 | ||
57 | # - ClearRestrictions and Reinitialization is messy and unclear. The | |
58 | # only good way to do it is to create a new RT::Tickets object. | |
59 | ||
60 | =head1 NAME | |
61 | ||
62 | RT::Tickets - A collection of Ticket objects | |
63 | ||
64 | ||
65 | =head1 SYNOPSIS | |
66 | ||
67 | use RT::Tickets; | |
68 | my $tickets = RT::Tickets->new($CurrentUser); | |
69 | ||
70 | =head1 DESCRIPTION | |
71 | ||
72 | A collection of RT::Tickets. | |
73 | ||
74 | =head1 METHODS | |
75 | ||
76 | ||
77 | =cut | |
78 | ||
79 | package RT::Tickets; | |
80 | ||
81 | use strict; | |
82 | use warnings; | |
83 | ||
84 | ||
85 | use RT::Ticket; | |
86 | ||
87 | use base 'RT::SearchBuilder'; | |
88 | ||
89 | sub Table { 'Tickets'} | |
90 | ||
91 | use RT::CustomFields; | |
92 | use DBIx::SearchBuilder::Unique; | |
93 | ||
94 | # Configuration Tables: | |
95 | ||
96 | # FIELD_METADATA is a mapping of searchable Field name, to Type, and other | |
97 | # metadata. | |
98 | ||
99 | our %FIELD_METADATA = ( | |
100 | Status => [ 'ENUM', ], #loc_left_pair | |
101 | Queue => [ 'ENUM' => 'Queue', ], #loc_left_pair | |
102 | Type => [ 'ENUM', ], #loc_left_pair | |
103 | Creator => [ 'ENUM' => 'User', ], #loc_left_pair | |
104 | LastUpdatedBy => [ 'ENUM' => 'User', ], #loc_left_pair | |
105 | Owner => [ 'WATCHERFIELD' => 'Owner', ], #loc_left_pair | |
106 | EffectiveId => [ 'INT', ], #loc_left_pair | |
107 | id => [ 'ID', ], #loc_left_pair | |
108 | InitialPriority => [ 'INT', ], #loc_left_pair | |
109 | FinalPriority => [ 'INT', ], #loc_left_pair | |
110 | Priority => [ 'INT', ], #loc_left_pair | |
111 | TimeLeft => [ 'INT', ], #loc_left_pair | |
112 | TimeWorked => [ 'INT', ], #loc_left_pair | |
113 | TimeEstimated => [ 'INT', ], #loc_left_pair | |
114 | ||
115 | Linked => [ 'LINK' ], #loc_left_pair | |
116 | LinkedTo => [ 'LINK' => 'To' ], #loc_left_pair | |
117 | LinkedFrom => [ 'LINK' => 'From' ], #loc_left_pair | |
118 | MemberOf => [ 'LINK' => To => 'MemberOf', ], #loc_left_pair | |
119 | DependsOn => [ 'LINK' => To => 'DependsOn', ], #loc_left_pair | |
120 | RefersTo => [ 'LINK' => To => 'RefersTo', ], #loc_left_pair | |
121 | HasMember => [ 'LINK' => From => 'MemberOf', ], #loc_left_pair | |
122 | DependentOn => [ 'LINK' => From => 'DependsOn', ], #loc_left_pair | |
123 | DependedOnBy => [ 'LINK' => From => 'DependsOn', ], #loc_left_pair | |
124 | ReferredToBy => [ 'LINK' => From => 'RefersTo', ], #loc_left_pair | |
125 | Told => [ 'DATE' => 'Told', ], #loc_left_pair | |
126 | Starts => [ 'DATE' => 'Starts', ], #loc_left_pair | |
127 | Started => [ 'DATE' => 'Started', ], #loc_left_pair | |
128 | Due => [ 'DATE' => 'Due', ], #loc_left_pair | |
129 | Resolved => [ 'DATE' => 'Resolved', ], #loc_left_pair | |
130 | LastUpdated => [ 'DATE' => 'LastUpdated', ], #loc_left_pair | |
131 | Created => [ 'DATE' => 'Created', ], #loc_left_pair | |
132 | Subject => [ 'STRING', ], #loc_left_pair | |
133 | Content => [ 'TRANSCONTENT', ], #loc_left_pair | |
134 | ContentType => [ 'TRANSFIELD', ], #loc_left_pair | |
135 | Filename => [ 'TRANSFIELD', ], #loc_left_pair | |
136 | TransactionDate => [ 'TRANSDATE', ], #loc_left_pair | |
137 | Requestor => [ 'WATCHERFIELD' => 'Requestor', ], #loc_left_pair | |
138 | Requestors => [ 'WATCHERFIELD' => 'Requestor', ], #loc_left_pair | |
139 | Cc => [ 'WATCHERFIELD' => 'Cc', ], #loc_left_pair | |
140 | AdminCc => [ 'WATCHERFIELD' => 'AdminCc', ], #loc_left_pair | |
141 | Watcher => [ 'WATCHERFIELD', ], #loc_left_pair | |
142 | QueueCc => [ 'WATCHERFIELD' => 'Cc' => 'Queue', ], #loc_left_pair | |
143 | QueueAdminCc => [ 'WATCHERFIELD' => 'AdminCc' => 'Queue', ], #loc_left_pair | |
144 | QueueWatcher => [ 'WATCHERFIELD' => undef => 'Queue', ], #loc_left_pair | |
145 | CustomFieldValue => [ 'CUSTOMFIELD', ], #loc_left_pair | |
146 | CustomField => [ 'CUSTOMFIELD', ], #loc_left_pair | |
147 | CF => [ 'CUSTOMFIELD', ], #loc_left_pair | |
148 | Updated => [ 'TRANSDATE', ], #loc_left_pair | |
149 | RequestorGroup => [ 'MEMBERSHIPFIELD' => 'Requestor', ], #loc_left_pair | |
150 | CCGroup => [ 'MEMBERSHIPFIELD' => 'Cc', ], #loc_left_pair | |
151 | AdminCCGroup => [ 'MEMBERSHIPFIELD' => 'AdminCc', ], #loc_left_pair | |
152 | WatcherGroup => [ 'MEMBERSHIPFIELD', ], #loc_left_pair | |
153 | HasAttribute => [ 'HASATTRIBUTE', 1 ], | |
154 | HasNoAttribute => [ 'HASATTRIBUTE', 0 ], | |
155 | ); | |
156 | ||
403d7b0b MKG |
157 | # Lower Case version of FIELDS, for case insensitivity |
158 | our %LOWER_CASE_FIELDS = map { ( lc($_) => $_ ) } (keys %FIELD_METADATA); | |
159 | ||
84fb5b46 MKG |
160 | our %SEARCHABLE_SUBFIELDS = ( |
161 | User => [qw( | |
162 | EmailAddress Name RealName Nickname Organization Address1 Address2 | |
163 | WorkPhone HomePhone MobilePhone PagerPhone id | |
164 | )], | |
165 | ); | |
166 | ||
167 | # Mapping of Field Type to Function | |
168 | our %dispatch = ( | |
169 | ENUM => \&_EnumLimit, | |
170 | INT => \&_IntLimit, | |
171 | ID => \&_IdLimit, | |
172 | LINK => \&_LinkLimit, | |
173 | DATE => \&_DateLimit, | |
174 | STRING => \&_StringLimit, | |
175 | TRANSFIELD => \&_TransLimit, | |
176 | TRANSCONTENT => \&_TransContentLimit, | |
177 | TRANSDATE => \&_TransDateLimit, | |
178 | WATCHERFIELD => \&_WatcherLimit, | |
179 | MEMBERSHIPFIELD => \&_WatcherMembershipLimit, | |
180 | CUSTOMFIELD => \&_CustomFieldLimit, | |
181 | HASATTRIBUTE => \&_HasAttributeLimit, | |
182 | ); | |
183 | our %can_bundle = ();# WATCHERFIELD => "yes", ); | |
184 | ||
185 | # Default EntryAggregator per type | |
186 | # if you specify OP, you must specify all valid OPs | |
187 | my %DefaultEA = ( | |
188 | INT => 'AND', | |
189 | ENUM => { | |
190 | '=' => 'OR', | |
191 | '!=' => 'AND' | |
192 | }, | |
193 | DATE => { | |
194 | '=' => 'OR', | |
195 | '>=' => 'AND', | |
196 | '<=' => 'AND', | |
197 | '>' => 'AND', | |
198 | '<' => 'AND' | |
199 | }, | |
200 | STRING => { | |
201 | '=' => 'OR', | |
202 | '!=' => 'AND', | |
203 | 'LIKE' => 'AND', | |
204 | 'NOT LIKE' => 'AND' | |
205 | }, | |
206 | TRANSFIELD => 'AND', | |
207 | TRANSDATE => 'AND', | |
208 | LINK => 'OR', | |
209 | LINKFIELD => 'AND', | |
210 | TARGET => 'AND', | |
211 | BASE => 'AND', | |
212 | WATCHERFIELD => { | |
213 | '=' => 'OR', | |
214 | '!=' => 'AND', | |
215 | 'LIKE' => 'OR', | |
216 | 'NOT LIKE' => 'AND' | |
217 | }, | |
218 | ||
219 | HASATTRIBUTE => { | |
220 | '=' => 'AND', | |
221 | '!=' => 'AND', | |
222 | }, | |
223 | ||
224 | CUSTOMFIELD => 'OR', | |
225 | ); | |
226 | ||
227 | # Helper functions for passing the above lexically scoped tables above | |
228 | # into Tickets_SQL. | |
229 | sub FIELDS { return \%FIELD_METADATA } | |
230 | sub dispatch { return \%dispatch } | |
231 | sub can_bundle { return \%can_bundle } | |
232 | ||
233 | # Bring in the clowns. | |
234 | require RT::Tickets_SQL; | |
235 | ||
236 | ||
237 | our @SORTFIELDS = qw(id Status | |
238 | Queue Subject | |
239 | Owner Created Due Starts Started | |
240 | Told | |
241 | Resolved LastUpdated Priority TimeWorked TimeLeft); | |
242 | ||
243 | =head2 SortFields | |
244 | ||
245 | Returns the list of fields that lists of tickets can easily be sorted by | |
246 | ||
247 | =cut | |
248 | ||
249 | sub SortFields { | |
250 | my $self = shift; | |
251 | return (@SORTFIELDS); | |
252 | } | |
253 | ||
254 | ||
255 | # BEGIN SQL STUFF ********************************* | |
256 | ||
257 | ||
258 | sub CleanSlate { | |
259 | my $self = shift; | |
260 | $self->SUPER::CleanSlate( @_ ); | |
261 | delete $self->{$_} foreach qw( | |
262 | _sql_cf_alias | |
263 | _sql_group_members_aliases | |
264 | _sql_object_cfv_alias | |
265 | _sql_role_group_aliases | |
266 | _sql_trattachalias | |
267 | _sql_u_watchers_alias_for_sort | |
268 | _sql_u_watchers_aliases | |
269 | _sql_current_user_can_see_applied | |
270 | ); | |
271 | } | |
272 | ||
273 | =head1 Limit Helper Routines | |
274 | ||
275 | These routines are the targets of a dispatch table depending on the | |
276 | type of field. They all share the same signature: | |
277 | ||
278 | my ($self,$field,$op,$value,@rest) = @_; | |
279 | ||
280 | The values in @rest should be suitable for passing directly to | |
281 | DBIx::SearchBuilder::Limit. | |
282 | ||
283 | Essentially they are an expanded/broken out (and much simplified) | |
284 | version of what ProcessRestrictions used to do. They're also much | |
285 | more clearly delineated by the TYPE of field being processed. | |
286 | ||
287 | =head2 _IdLimit | |
288 | ||
289 | Handle ID field. | |
290 | ||
291 | =cut | |
292 | ||
293 | sub _IdLimit { | |
294 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
295 | ||
296 | if ( $value eq '__Bookmarked__' ) { | |
297 | return $sb->_BookmarkLimit( $field, $op, $value, @rest ); | |
298 | } else { | |
299 | return $sb->_IntLimit( $field, $op, $value, @rest ); | |
300 | } | |
301 | } | |
302 | ||
303 | sub _BookmarkLimit { | |
304 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
305 | ||
306 | die "Invalid operator $op for __Bookmarked__ search on $field" | |
307 | unless $op =~ /^(=|!=)$/; | |
308 | ||
309 | my @bookmarks = do { | |
310 | my $tmp = $sb->CurrentUser->UserObj->FirstAttribute('Bookmarks'); | |
311 | $tmp = $tmp->Content if $tmp; | |
312 | $tmp ||= {}; | |
313 | grep $_, keys %$tmp; | |
314 | }; | |
315 | ||
316 | return $sb->_SQLLimit( | |
317 | FIELD => $field, | |
318 | OPERATOR => $op, | |
319 | VALUE => 0, | |
320 | @rest, | |
321 | ) unless @bookmarks; | |
322 | ||
323 | # as bookmarked tickets can be merged we have to use a join | |
324 | # but it should be pretty lightweight | |
325 | my $tickets_alias = $sb->Join( | |
326 | TYPE => 'LEFT', | |
327 | ALIAS1 => 'main', | |
328 | FIELD1 => 'id', | |
329 | TABLE2 => 'Tickets', | |
330 | FIELD2 => 'EffectiveId', | |
331 | ); | |
332 | $sb->_OpenParen; | |
333 | my $first = 1; | |
334 | my $ea = $op eq '='? 'OR': 'AND'; | |
335 | foreach my $id ( sort @bookmarks ) { | |
336 | $sb->_SQLLimit( | |
337 | ALIAS => $tickets_alias, | |
338 | FIELD => 'id', | |
339 | OPERATOR => $op, | |
340 | VALUE => $id, | |
341 | $first? (@rest): ( ENTRYAGGREGATOR => $ea ) | |
342 | ); | |
343 | $first = 0 if $first; | |
344 | } | |
345 | $sb->_CloseParen; | |
346 | } | |
347 | ||
348 | =head2 _EnumLimit | |
349 | ||
350 | Handle Fields which are limited to certain values, and potentially | |
351 | need to be looked up from another class. | |
352 | ||
353 | This subroutine actually handles two different kinds of fields. For | |
354 | some the user is responsible for limiting the values. (i.e. Status, | |
355 | Type). | |
356 | ||
357 | For others, the value specified by the user will be looked by via | |
358 | specified class. | |
359 | ||
360 | Meta Data: | |
361 | name of class to lookup in (Optional) | |
362 | ||
363 | =cut | |
364 | ||
365 | sub _EnumLimit { | |
366 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
367 | ||
368 | # SQL::Statement changes != to <>. (Can we remove this now?) | |
369 | $op = "!=" if $op eq "<>"; | |
370 | ||
371 | die "Invalid Operation: $op for $field" | |
372 | unless $op eq "=" | |
373 | or $op eq "!="; | |
374 | ||
375 | my $meta = $FIELD_METADATA{$field}; | |
376 | if ( defined $meta->[1] && defined $value && $value !~ /^\d+$/ ) { | |
377 | my $class = "RT::" . $meta->[1]; | |
378 | my $o = $class->new( $sb->CurrentUser ); | |
379 | $o->Load($value); | |
403d7b0b | 380 | $value = $o->Id || 0; |
84fb5b46 MKG |
381 | } |
382 | $sb->_SQLLimit( | |
383 | FIELD => $field, | |
384 | VALUE => $value, | |
385 | OPERATOR => $op, | |
386 | @rest, | |
387 | ); | |
388 | } | |
389 | ||
390 | =head2 _IntLimit | |
391 | ||
392 | Handle fields where the values are limited to integers. (For example, | |
393 | Priority, TimeWorked.) | |
394 | ||
395 | Meta Data: | |
396 | None | |
397 | ||
398 | =cut | |
399 | ||
400 | sub _IntLimit { | |
401 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
402 | ||
403 | die "Invalid Operator $op for $field" | |
404 | unless $op =~ /^(=|!=|>|<|>=|<=)$/; | |
405 | ||
406 | $sb->_SQLLimit( | |
407 | FIELD => $field, | |
408 | VALUE => $value, | |
409 | OPERATOR => $op, | |
410 | @rest, | |
411 | ); | |
412 | } | |
413 | ||
414 | =head2 _LinkLimit | |
415 | ||
416 | Handle fields which deal with links between tickets. (MemberOf, DependsOn) | |
417 | ||
418 | Meta Data: | |
419 | 1: Direction (From, To) | |
420 | 2: Link Type (MemberOf, DependsOn, RefersTo) | |
421 | ||
422 | =cut | |
423 | ||
424 | sub _LinkLimit { | |
425 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
426 | ||
427 | my $meta = $FIELD_METADATA{$field}; | |
428 | die "Invalid Operator $op for $field" unless $op =~ /^(=|!=|IS|IS NOT)$/io; | |
429 | ||
430 | my $is_negative = 0; | |
431 | if ( $op eq '!=' || $op =~ /\bNOT\b/i ) { | |
432 | $is_negative = 1; | |
433 | } | |
434 | my $is_null = 0; | |
435 | $is_null = 1 if !$value || $value =~ /^null$/io; | |
436 | ||
dab09ea8 MKG |
437 | unless ($is_null) { |
438 | $value = RT::URI->new( $sb->CurrentUser )->CanonicalizeURI( $value ); | |
439 | } | |
440 | ||
84fb5b46 MKG |
441 | my $direction = $meta->[1] || ''; |
442 | my ($matchfield, $linkfield) = ('', ''); | |
443 | if ( $direction eq 'To' ) { | |
444 | ($matchfield, $linkfield) = ("Target", "Base"); | |
445 | } | |
446 | elsif ( $direction eq 'From' ) { | |
447 | ($matchfield, $linkfield) = ("Base", "Target"); | |
448 | } | |
449 | elsif ( $direction ) { | |
450 | die "Invalid link direction '$direction' for $field\n"; | |
451 | } else { | |
452 | $sb->_OpenParen; | |
453 | $sb->_LinkLimit( 'LinkedTo', $op, $value, @rest ); | |
454 | $sb->_LinkLimit( | |
455 | 'LinkedFrom', $op, $value, @rest, | |
456 | ENTRYAGGREGATOR => (($is_negative && $is_null) || (!$is_null && !$is_negative))? 'OR': 'AND', | |
457 | ); | |
458 | $sb->_CloseParen; | |
459 | return; | |
460 | } | |
461 | ||
462 | my $is_local = 1; | |
463 | if ( $is_null ) { | |
403d7b0b | 464 | $op = ($op =~ /^(=|IS)$/i)? 'IS': 'IS NOT'; |
84fb5b46 MKG |
465 | } |
466 | elsif ( $value =~ /\D/ ) { | |
467 | $is_local = 0; | |
468 | } | |
469 | $matchfield = "Local$matchfield" if $is_local; | |
470 | ||
471 | #For doing a left join to find "unlinked tickets" we want to generate a query that looks like this | |
472 | # SELECT main.* FROM Tickets main | |
473 | # LEFT JOIN Links Links_1 ON ( (Links_1.Type = 'MemberOf') | |
474 | # AND(main.id = Links_1.LocalTarget)) | |
475 | # WHERE Links_1.LocalBase IS NULL; | |
476 | ||
477 | if ( $is_null ) { | |
478 | my $linkalias = $sb->Join( | |
479 | TYPE => 'LEFT', | |
480 | ALIAS1 => 'main', | |
481 | FIELD1 => 'id', | |
482 | TABLE2 => 'Links', | |
483 | FIELD2 => 'Local' . $linkfield | |
484 | ); | |
485 | $sb->SUPER::Limit( | |
486 | LEFTJOIN => $linkalias, | |
487 | FIELD => 'Type', | |
488 | OPERATOR => '=', | |
489 | VALUE => $meta->[2], | |
490 | ) if $meta->[2]; | |
491 | $sb->_SQLLimit( | |
492 | @rest, | |
493 | ALIAS => $linkalias, | |
494 | FIELD => $matchfield, | |
495 | OPERATOR => $op, | |
496 | VALUE => 'NULL', | |
497 | QUOTEVALUE => 0, | |
498 | ); | |
499 | } | |
500 | else { | |
501 | my $linkalias = $sb->Join( | |
502 | TYPE => 'LEFT', | |
503 | ALIAS1 => 'main', | |
504 | FIELD1 => 'id', | |
505 | TABLE2 => 'Links', | |
506 | FIELD2 => 'Local' . $linkfield | |
507 | ); | |
508 | $sb->SUPER::Limit( | |
509 | LEFTJOIN => $linkalias, | |
510 | FIELD => 'Type', | |
511 | OPERATOR => '=', | |
512 | VALUE => $meta->[2], | |
513 | ) if $meta->[2]; | |
514 | $sb->SUPER::Limit( | |
515 | LEFTJOIN => $linkalias, | |
516 | FIELD => $matchfield, | |
517 | OPERATOR => '=', | |
518 | VALUE => $value, | |
519 | ); | |
520 | $sb->_SQLLimit( | |
521 | @rest, | |
522 | ALIAS => $linkalias, | |
523 | FIELD => $matchfield, | |
524 | OPERATOR => $is_negative? 'IS': 'IS NOT', | |
525 | VALUE => 'NULL', | |
526 | QUOTEVALUE => 0, | |
527 | ); | |
528 | } | |
529 | } | |
530 | ||
531 | =head2 _DateLimit | |
532 | ||
533 | Handle date fields. (Created, LastTold..) | |
534 | ||
535 | Meta Data: | |
536 | 1: type of link. (Probably not necessary.) | |
537 | ||
538 | =cut | |
539 | ||
540 | sub _DateLimit { | |
541 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
542 | ||
543 | die "Invalid Date Op: $op" | |
544 | unless $op =~ /^(=|>|<|>=|<=)$/; | |
545 | ||
546 | my $meta = $FIELD_METADATA{$field}; | |
547 | die "Incorrect Meta Data for $field" | |
548 | unless ( defined $meta->[1] ); | |
549 | ||
550 | my $date = RT::Date->new( $sb->CurrentUser ); | |
551 | $date->Set( Format => 'unknown', Value => $value ); | |
552 | ||
553 | if ( $op eq "=" ) { | |
554 | ||
555 | # if we're specifying =, that means we want everything on a | |
556 | # particular single day. in the database, we need to check for > | |
557 | # and < the edges of that day. | |
558 | ||
559 | $date->SetToMidnight( Timezone => 'server' ); | |
560 | my $daystart = $date->ISO; | |
561 | $date->AddDay; | |
562 | my $dayend = $date->ISO; | |
563 | ||
564 | $sb->_OpenParen; | |
565 | ||
566 | $sb->_SQLLimit( | |
567 | FIELD => $meta->[1], | |
568 | OPERATOR => ">=", | |
569 | VALUE => $daystart, | |
570 | @rest, | |
571 | ); | |
572 | ||
573 | $sb->_SQLLimit( | |
574 | FIELD => $meta->[1], | |
575 | OPERATOR => "<", | |
576 | VALUE => $dayend, | |
577 | @rest, | |
578 | ENTRYAGGREGATOR => 'AND', | |
579 | ); | |
580 | ||
581 | $sb->_CloseParen; | |
582 | ||
583 | } | |
584 | else { | |
585 | $sb->_SQLLimit( | |
586 | FIELD => $meta->[1], | |
587 | OPERATOR => $op, | |
588 | VALUE => $date->ISO, | |
589 | @rest, | |
590 | ); | |
591 | } | |
592 | } | |
593 | ||
594 | =head2 _StringLimit | |
595 | ||
596 | Handle simple fields which are just strings. (Subject,Type) | |
597 | ||
598 | Meta Data: | |
599 | None | |
600 | ||
601 | =cut | |
602 | ||
603 | sub _StringLimit { | |
604 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
605 | ||
606 | # FIXME: | |
607 | # Valid Operators: | |
608 | # =, !=, LIKE, NOT LIKE | |
609 | if ( RT->Config->Get('DatabaseType') eq 'Oracle' | |
610 | && (!defined $value || !length $value) | |
611 | && lc($op) ne 'is' && lc($op) ne 'is not' | |
612 | ) { | |
613 | if ($op eq '!=' || $op =~ /^NOT\s/i) { | |
614 | $op = 'IS NOT'; | |
615 | } else { | |
616 | $op = 'IS'; | |
617 | } | |
618 | $value = 'NULL'; | |
619 | } | |
620 | ||
621 | $sb->_SQLLimit( | |
622 | FIELD => $field, | |
623 | OPERATOR => $op, | |
624 | VALUE => $value, | |
625 | CASESENSITIVE => 0, | |
626 | @rest, | |
627 | ); | |
628 | } | |
629 | ||
630 | =head2 _TransDateLimit | |
631 | ||
632 | Handle fields limiting based on Transaction Date. | |
633 | ||
634 | The inpupt value must be in a format parseable by Time::ParseDate | |
635 | ||
636 | Meta Data: | |
637 | None | |
638 | ||
639 | =cut | |
640 | ||
641 | # This routine should really be factored into translimit. | |
642 | sub _TransDateLimit { | |
643 | my ( $sb, $field, $op, $value, @rest ) = @_; | |
644 | ||
645 | # See the comments for TransLimit, they apply here too | |
646 | ||
647 | my $txn_alias = $sb->JoinTransactions; | |
648 | ||
649 | my $date = RT::Date->new( $sb->CurrentUser ); | |
650 | $date->Set( Format => 'unknown', Value => $value ); | |
651 | ||
652 | $sb->_OpenParen; | |
653 | if ( $op eq "=" ) { | |
654 | ||
655 | # if we're specifying =, that means we want everything on a | |
656 | # particular single day. in the database, we need to check for > | |
657 | # and < the edges of that day. | |
658 | ||
659 | $date->SetToMidnight( Timezone => 'server' ); | |
660 | my $daystart = $date->ISO; | |
661 | $date->AddDay; | |
662 | my $dayend = $date->ISO; | |
663 | ||
664 | $sb->_SQLLimit( | |
665 | ALIAS => $txn_alias, | |
666 | FIELD => 'Created', | |
667 | OPERATOR => ">=", | |
668 | VALUE => $daystart, | |
669 | @rest | |
670 | ); | |
671 | $sb->_SQLLimit( | |
672 | ALIAS => $txn_alias, | |
673 | FIELD => 'Created', | |
674 | OPERATOR => "<=", | |
675 | VALUE => $dayend, | |
676 | @rest, | |
677 | ENTRYAGGREGATOR => 'AND', | |
678 | ); | |
679 | ||
680 | } | |
681 | ||
682 | # not searching for a single day | |
683 | else { | |
684 | ||
685 | #Search for the right field | |
686 | $sb->_SQLLimit( | |
687 | ALIAS => $txn_alias, | |
688 | FIELD => 'Created', | |
689 | OPERATOR => $op, | |
690 | VALUE => $date->ISO, | |
691 | @rest | |
692 | ); | |
693 | } | |
694 | ||
695 | $sb->_CloseParen; | |
696 | } | |
697 | ||
698 | =head2 _TransLimit | |
699 | ||
700 | Limit based on the ContentType or the Filename of a transaction. | |
701 | ||
702 | =cut | |
703 | ||
704 | sub _TransLimit { | |
705 | my ( $self, $field, $op, $value, %rest ) = @_; | |
706 | ||
707 | my $txn_alias = $self->JoinTransactions; | |
708 | unless ( defined $self->{_sql_trattachalias} ) { | |
709 | $self->{_sql_trattachalias} = $self->_SQLJoin( | |
710 | TYPE => 'LEFT', # not all txns have an attachment | |
711 | ALIAS1 => $txn_alias, | |
712 | FIELD1 => 'id', | |
713 | TABLE2 => 'Attachments', | |
714 | FIELD2 => 'TransactionId', | |
715 | ); | |
716 | } | |
717 | ||
718 | $self->_SQLLimit( | |
719 | %rest, | |
720 | ALIAS => $self->{_sql_trattachalias}, | |
721 | FIELD => $field, | |
722 | OPERATOR => $op, | |
723 | VALUE => $value, | |
724 | CASESENSITIVE => 0, | |
725 | ); | |
726 | } | |
727 | ||
728 | =head2 _TransContentLimit | |
729 | ||
730 | Limit based on the Content of a transaction. | |
731 | ||
732 | =cut | |
733 | ||
734 | sub _TransContentLimit { | |
735 | ||
736 | # Content search | |
737 | ||
738 | # If only this was this simple. We've got to do something | |
739 | # complicated here: | |
740 | ||
741 | #Basically, we want to make sure that the limits apply to | |
742 | #the same attachment, rather than just another attachment | |
743 | #for the same ticket, no matter how many clauses we lump | |
744 | #on. We put them in TicketAliases so that they get nuked | |
745 | #when we redo the join. | |
746 | ||
747 | # In the SQL, we might have | |
748 | # (( Content = foo ) or ( Content = bar AND Content = baz )) | |
749 | # The AND group should share the same Alias. | |
750 | ||
751 | # Actually, maybe it doesn't matter. We use the same alias and it | |
752 | # works itself out? (er.. different.) | |
753 | ||
754 | # Steal more from _ProcessRestrictions | |
755 | ||
756 | # FIXME: Maybe look at the previous FooLimit call, and if it was a | |
757 | # TransLimit and EntryAggregator == AND, reuse the Aliases? | |
758 | ||
759 | # Or better - store the aliases on a per subclause basis - since | |
760 | # those are going to be the things we want to relate to each other, | |
761 | # anyway. | |
762 | ||
763 | # maybe we should not allow certain kinds of aggregation of these | |
764 | # clauses and do a psuedo regex instead? - the problem is getting | |
765 | # them all into the same subclause when you have (A op B op C) - the | |
766 | # way they get parsed in the tree they're in different subclauses. | |
767 | ||
768 | my ( $self, $field, $op, $value, %rest ) = @_; | |
769 | $field = 'Content' if $field =~ /\W/; | |
770 | ||
771 | my $config = RT->Config->Get('FullTextSearch') || {}; | |
772 | unless ( $config->{'Enable'} ) { | |
773 | $self->_SQLLimit( %rest, FIELD => 'id', VALUE => 0 ); | |
774 | return; | |
775 | } | |
776 | ||
777 | my $txn_alias = $self->JoinTransactions; | |
778 | unless ( defined $self->{_sql_trattachalias} ) { | |
779 | $self->{_sql_trattachalias} = $self->_SQLJoin( | |
780 | TYPE => 'LEFT', # not all txns have an attachment | |
781 | ALIAS1 => $txn_alias, | |
782 | FIELD1 => 'id', | |
783 | TABLE2 => 'Attachments', | |
784 | FIELD2 => 'TransactionId', | |
785 | ); | |
786 | } | |
787 | ||
788 | $self->_OpenParen; | |
789 | if ( $config->{'Indexed'} ) { | |
790 | my $db_type = RT->Config->Get('DatabaseType'); | |
791 | ||
792 | my $alias; | |
793 | if ( $config->{'Table'} and $config->{'Table'} ne "Attachments") { | |
794 | $alias = $self->{'_sql_aliases'}{'full_text'} ||= $self->_SQLJoin( | |
795 | TYPE => 'LEFT', | |
796 | ALIAS1 => $self->{'_sql_trattachalias'}, | |
797 | FIELD1 => 'id', | |
798 | TABLE2 => $config->{'Table'}, | |
799 | FIELD2 => 'id', | |
800 | ); | |
801 | } else { | |
802 | $alias = $self->{'_sql_trattachalias'}; | |
803 | } | |
804 | ||
805 | #XXX: handle negative searches | |
806 | my $index = $config->{'Column'}; | |
807 | if ( $db_type eq 'Oracle' ) { | |
808 | my $dbh = $RT::Handle->dbh; | |
809 | my $alias = $self->{_sql_trattachalias}; | |
810 | $self->_SQLLimit( | |
811 | %rest, | |
812 | FUNCTION => "CONTAINS( $alias.$field, ".$dbh->quote($value) .")", | |
813 | OPERATOR => '>', | |
814 | VALUE => 0, | |
815 | QUOTEVALUE => 0, | |
816 | CASESENSITIVE => 1, | |
817 | ); | |
818 | # this is required to trick DBIx::SB's LEFT JOINS optimizer | |
819 | # into deciding that join is redundant as it is | |
820 | $self->_SQLLimit( | |
821 | ENTRYAGGREGATOR => 'AND', | |
822 | ALIAS => $self->{_sql_trattachalias}, | |
823 | FIELD => 'Content', | |
824 | OPERATOR => 'IS NOT', | |
825 | VALUE => 'NULL', | |
826 | ); | |
827 | } | |
828 | elsif ( $db_type eq 'Pg' ) { | |
829 | my $dbh = $RT::Handle->dbh; | |
830 | $self->_SQLLimit( | |
831 | %rest, | |
832 | ALIAS => $alias, | |
833 | FIELD => $index, | |
834 | OPERATOR => '@@', | |
835 | VALUE => 'plainto_tsquery('. $dbh->quote($value) .')', | |
836 | QUOTEVALUE => 0, | |
837 | ); | |
838 | } | |
839 | elsif ( $db_type eq 'mysql' ) { | |
840 | # XXX: We could theoretically skip the join to Attachments, | |
841 | # and have Sphinx simply index and group by the TicketId, | |
842 | # and join Ticket.id to that attribute, which would be much | |
843 | # more efficient -- however, this is only a possibility if | |
844 | # there are no other transaction limits. | |
845 | ||
846 | # This is a special character. Note that \ does not escape | |
847 | # itself (in Sphinx 2.1.0, at least), so 'foo\;bar' becoming | |
848 | # 'foo\\;bar' is not a vulnerability, and is still parsed as | |
849 | # "foo, \, ;, then bar". Happily, the default mode is | |
850 | # "all", meaning that boolean operators are not special. | |
851 | $value =~ s/;/\\;/g; | |
852 | ||
853 | my $max = $config->{'MaxMatches'}; | |
854 | $self->_SQLLimit( | |
855 | %rest, | |
856 | ALIAS => $alias, | |
857 | FIELD => 'query', | |
858 | OPERATOR => '=', | |
859 | VALUE => "$value;limit=$max;maxmatches=$max", | |
860 | ); | |
861 | } | |
862 | } else { | |
863 | $self->_SQLLimit( | |
864 | %rest, | |
865 | ALIAS => $self->{_sql_trattachalias}, | |
866 | FIELD => $field, | |
867 | OPERATOR => $op, | |
868 | VALUE => $value, | |
869 | CASESENSITIVE => 0, | |
870 | ); | |
871 | } | |
872 | if ( RT->Config->Get('DontSearchFileAttachments') ) { | |
873 | $self->_SQLLimit( | |
874 | ENTRYAGGREGATOR => 'AND', | |
875 | ALIAS => $self->{_sql_trattachalias}, | |
876 | FIELD => 'Filename', | |
877 | OPERATOR => 'IS', | |
878 | VALUE => 'NULL', | |
879 | ); | |
880 | } | |
881 | $self->_CloseParen; | |
882 | } | |
883 | ||
884 | =head2 _WatcherLimit | |
885 | ||
886 | Handle watcher limits. (Requestor, CC, etc..) | |
887 | ||
888 | Meta Data: | |
889 | 1: Field to query on | |
890 | ||
891 | ||
892 | ||
893 | =cut | |
894 | ||
895 | sub _WatcherLimit { | |
896 | my $self = shift; | |
897 | my $field = shift; | |
898 | my $op = shift; | |
899 | my $value = shift; | |
900 | my %rest = (@_); | |
901 | ||
902 | my $meta = $FIELD_METADATA{ $field }; | |
903 | my $type = $meta->[1] || ''; | |
904 | my $class = $meta->[2] || 'Ticket'; | |
905 | ||
906 | # Bail if the subfield is not allowed | |
907 | if ( $rest{SUBKEY} | |
908 | and not grep { $_ eq $rest{SUBKEY} } @{$SEARCHABLE_SUBFIELDS{'User'}}) | |
909 | { | |
910 | die "Invalid watcher subfield: '$rest{SUBKEY}'"; | |
911 | } | |
912 | ||
c36a7e1d MKG |
913 | # if it's equality op and search by Email or Name then we can preload user |
914 | # we do it to help some DBs better estimate number of rows and get better plans | |
915 | if ( $op =~ /^!?=$/ && (!$rest{'SUBKEY'} || $rest{'SUBKEY'} eq 'Name' || $rest{'SUBKEY'} eq 'EmailAddress') ) { | |
916 | my $o = RT::User->new( $self->CurrentUser ); | |
917 | my $method = | |
918 | !$rest{'SUBKEY'} | |
919 | ? $field eq 'Owner'? 'Load' : 'LoadByEmail' | |
920 | : $rest{'SUBKEY'} eq 'EmailAddress' ? 'LoadByEmail': 'Load'; | |
921 | $o->$method( $value ); | |
922 | $rest{'SUBKEY'} = 'id'; | |
923 | $value = $o->id || 0; | |
924 | } | |
925 | ||
84fb5b46 MKG |
926 | # Owner was ENUM field, so "Owner = 'xxx'" allowed user to |
927 | # search by id and Name at the same time, this is workaround | |
928 | # to preserve backward compatibility | |
929 | if ( $field eq 'Owner' ) { | |
84fb5b46 MKG |
930 | if ( ($rest{'SUBKEY'}||'') eq 'id' ) { |
931 | $self->_SQLLimit( | |
932 | FIELD => 'Owner', | |
933 | OPERATOR => $op, | |
934 | VALUE => $value, | |
935 | %rest, | |
936 | ); | |
937 | return; | |
938 | } | |
939 | } | |
940 | $rest{SUBKEY} ||= 'EmailAddress'; | |
941 | ||
942 | my $groups = $self->_RoleGroupsJoin( Type => $type, Class => $class, New => !$type ); | |
943 | ||
944 | $self->_OpenParen; | |
403d7b0b | 945 | if ( $op =~ /^IS(?: NOT)?$/i ) { |
84fb5b46 MKG |
946 | # is [not] empty case |
947 | ||
948 | my $group_members = $self->_GroupMembersJoin( GroupsAlias => $groups ); | |
949 | # to avoid joining the table Users into the query, we just join GM | |
950 | # and make sure we don't match records where group is member of itself | |
951 | $self->SUPER::Limit( | |
952 | LEFTJOIN => $group_members, | |
953 | FIELD => 'GroupId', | |
954 | OPERATOR => '!=', | |
955 | VALUE => "$group_members.MemberId", | |
956 | QUOTEVALUE => 0, | |
957 | ); | |
958 | $self->_SQLLimit( | |
959 | ALIAS => $group_members, | |
960 | FIELD => 'GroupId', | |
961 | OPERATOR => $op, | |
962 | VALUE => $value, | |
963 | %rest, | |
964 | ); | |
965 | } | |
966 | elsif ( $op =~ /^!=$|^NOT\s+/i ) { | |
967 | # negative condition case | |
968 | ||
969 | # reverse op | |
970 | $op =~ s/!|NOT\s+//i; | |
971 | ||
972 | # XXX: we have no way to build correct "Watcher.X != 'Y'" when condition | |
973 | # "X = 'Y'" matches more then one user so we try to fetch two records and | |
974 | # do the right thing when there is only one exist and semi-working solution | |
975 | # otherwise. | |
976 | my $users_obj = RT::Users->new( $self->CurrentUser ); | |
977 | $users_obj->Limit( | |
978 | FIELD => $rest{SUBKEY}, | |
979 | OPERATOR => $op, | |
980 | VALUE => $value, | |
981 | ); | |
982 | $users_obj->OrderBy; | |
983 | $users_obj->RowsPerPage(2); | |
984 | my @users = @{ $users_obj->ItemsArrayRef }; | |
985 | ||
986 | my $group_members = $self->_GroupMembersJoin( GroupsAlias => $groups ); | |
987 | if ( @users <= 1 ) { | |
988 | my $uid = 0; | |
989 | $uid = $users[0]->id if @users; | |
990 | $self->SUPER::Limit( | |
991 | LEFTJOIN => $group_members, | |
992 | ALIAS => $group_members, | |
993 | FIELD => 'MemberId', | |
994 | VALUE => $uid, | |
995 | ); | |
996 | $self->_SQLLimit( | |
997 | %rest, | |
998 | ALIAS => $group_members, | |
999 | FIELD => 'id', | |
1000 | OPERATOR => 'IS', | |
1001 | VALUE => 'NULL', | |
1002 | ); | |
1003 | } else { | |
1004 | $self->SUPER::Limit( | |
1005 | LEFTJOIN => $group_members, | |
1006 | FIELD => 'GroupId', | |
1007 | OPERATOR => '!=', | |
1008 | VALUE => "$group_members.MemberId", | |
1009 | QUOTEVALUE => 0, | |
1010 | ); | |
1011 | my $users = $self->Join( | |
1012 | TYPE => 'LEFT', | |
1013 | ALIAS1 => $group_members, | |
1014 | FIELD1 => 'MemberId', | |
1015 | TABLE2 => 'Users', | |
1016 | FIELD2 => 'id', | |
1017 | ); | |
1018 | $self->SUPER::Limit( | |
1019 | LEFTJOIN => $users, | |
1020 | ALIAS => $users, | |
1021 | FIELD => $rest{SUBKEY}, | |
1022 | OPERATOR => $op, | |
1023 | VALUE => $value, | |
1024 | CASESENSITIVE => 0, | |
1025 | ); | |
1026 | $self->_SQLLimit( | |
1027 | %rest, | |
1028 | ALIAS => $users, | |
1029 | FIELD => 'id', | |
1030 | OPERATOR => 'IS', | |
1031 | VALUE => 'NULL', | |
1032 | ); | |
1033 | } | |
1034 | } else { | |
1035 | # positive condition case | |
1036 | ||
1037 | my $group_members = $self->_GroupMembersJoin( | |
1038 | GroupsAlias => $groups, New => 1, Left => 0 | |
1039 | ); | |
1040 | my $users = $self->Join( | |
1041 | TYPE => 'LEFT', | |
1042 | ALIAS1 => $group_members, | |
1043 | FIELD1 => 'MemberId', | |
1044 | TABLE2 => 'Users', | |
1045 | FIELD2 => 'id', | |
1046 | ); | |
1047 | $self->_SQLLimit( | |
1048 | %rest, | |
1049 | ALIAS => $users, | |
1050 | FIELD => $rest{'SUBKEY'}, | |
1051 | VALUE => $value, | |
1052 | OPERATOR => $op, | |
1053 | CASESENSITIVE => 0, | |
1054 | ); | |
1055 | } | |
1056 | $self->_CloseParen; | |
1057 | } | |
1058 | ||
1059 | sub _RoleGroupsJoin { | |
1060 | my $self = shift; | |
1061 | my %args = (New => 0, Class => 'Ticket', Type => '', @_); | |
1062 | return $self->{'_sql_role_group_aliases'}{ $args{'Class'} .'-'. $args{'Type'} } | |
1063 | if $self->{'_sql_role_group_aliases'}{ $args{'Class'} .'-'. $args{'Type'} } | |
1064 | && !$args{'New'}; | |
1065 | ||
1066 | # we always have watcher groups for ticket, so we use INNER join | |
1067 | my $groups = $self->Join( | |
1068 | ALIAS1 => 'main', | |
1069 | FIELD1 => $args{'Class'} eq 'Queue'? 'Queue': 'id', | |
1070 | TABLE2 => 'Groups', | |
1071 | FIELD2 => 'Instance', | |
1072 | ENTRYAGGREGATOR => 'AND', | |
1073 | ); | |
1074 | $self->SUPER::Limit( | |
1075 | LEFTJOIN => $groups, | |
1076 | ALIAS => $groups, | |
1077 | FIELD => 'Domain', | |
1078 | VALUE => 'RT::'. $args{'Class'} .'-Role', | |
1079 | ); | |
1080 | $self->SUPER::Limit( | |
1081 | LEFTJOIN => $groups, | |
1082 | ALIAS => $groups, | |
1083 | FIELD => 'Type', | |
1084 | VALUE => $args{'Type'}, | |
1085 | ) if $args{'Type'}; | |
1086 | ||
1087 | $self->{'_sql_role_group_aliases'}{ $args{'Class'} .'-'. $args{'Type'} } = $groups | |
1088 | unless $args{'New'}; | |
1089 | ||
1090 | return $groups; | |
1091 | } | |
1092 | ||
1093 | sub _GroupMembersJoin { | |
1094 | my $self = shift; | |
1095 | my %args = (New => 1, GroupsAlias => undef, Left => 1, @_); | |
1096 | ||
1097 | return $self->{'_sql_group_members_aliases'}{ $args{'GroupsAlias'} } | |
1098 | if $self->{'_sql_group_members_aliases'}{ $args{'GroupsAlias'} } | |
1099 | && !$args{'New'}; | |
1100 | ||
1101 | my $alias = $self->Join( | |
1102 | $args{'Left'} ? (TYPE => 'LEFT') : (), | |
1103 | ALIAS1 => $args{'GroupsAlias'}, | |
1104 | FIELD1 => 'id', | |
1105 | TABLE2 => 'CachedGroupMembers', | |
1106 | FIELD2 => 'GroupId', | |
1107 | ENTRYAGGREGATOR => 'AND', | |
1108 | ); | |
1109 | $self->SUPER::Limit( | |
1110 | $args{'Left'} ? (LEFTJOIN => $alias) : (), | |
1111 | ALIAS => $alias, | |
1112 | FIELD => 'Disabled', | |
1113 | VALUE => 0, | |
1114 | ); | |
1115 | ||
1116 | $self->{'_sql_group_members_aliases'}{ $args{'GroupsAlias'} } = $alias | |
1117 | unless $args{'New'}; | |
1118 | ||
1119 | return $alias; | |
1120 | } | |
1121 | ||
1122 | =head2 _WatcherJoin | |
1123 | ||
1124 | Helper function which provides joins to a watchers table both for limits | |
1125 | and for ordering. | |
1126 | ||
1127 | =cut | |
1128 | ||
1129 | sub _WatcherJoin { | |
1130 | my $self = shift; | |
1131 | my $type = shift || ''; | |
1132 | ||
1133 | ||
1134 | my $groups = $self->_RoleGroupsJoin( Type => $type ); | |
1135 | my $group_members = $self->_GroupMembersJoin( GroupsAlias => $groups ); | |
1136 | # XXX: work around, we must hide groups that | |
1137 | # are members of the role group we search in, | |
1138 | # otherwise them result in wrong NULLs in Users | |
1139 | # table and break ordering. Now, we know that | |
1140 | # RT doesn't allow to add groups as members of the | |
1141 | # ticket roles, so we just hide entries in CGM table | |
1142 | # with MemberId == GroupId from results | |
1143 | $self->SUPER::Limit( | |
1144 | LEFTJOIN => $group_members, | |
1145 | FIELD => 'GroupId', | |
1146 | OPERATOR => '!=', | |
1147 | VALUE => "$group_members.MemberId", | |
1148 | QUOTEVALUE => 0, | |
1149 | ); | |
1150 | my $users = $self->Join( | |
1151 | TYPE => 'LEFT', | |
1152 | ALIAS1 => $group_members, | |
1153 | FIELD1 => 'MemberId', | |
1154 | TABLE2 => 'Users', | |
1155 | FIELD2 => 'id', | |
1156 | ); | |
1157 | return ($groups, $group_members, $users); | |
1158 | } | |
1159 | ||
1160 | =head2 _WatcherMembershipLimit | |
1161 | ||
1162 | Handle watcher membership limits, i.e. whether the watcher belongs to a | |
1163 | specific group or not. | |
1164 | ||
1165 | Meta Data: | |
1166 | 1: Field to query on | |
1167 | ||
1168 | SELECT DISTINCT main.* | |
1169 | FROM | |
1170 | Tickets main, | |
1171 | Groups Groups_1, | |
1172 | CachedGroupMembers CachedGroupMembers_2, | |
1173 | Users Users_3 | |
1174 | WHERE ( | |
1175 | (main.EffectiveId = main.id) | |
1176 | ) AND ( | |
1177 | (main.Status != 'deleted') | |
1178 | ) AND ( | |
1179 | (main.Type = 'ticket') | |
1180 | ) AND ( | |
1181 | ( | |
1182 | (Users_3.EmailAddress = '22') | |
1183 | AND | |
1184 | (Groups_1.Domain = 'RT::Ticket-Role') | |
1185 | AND | |
1186 | (Groups_1.Type = 'RequestorGroup') | |
1187 | ) | |
1188 | ) AND | |
1189 | Groups_1.Instance = main.id | |
1190 | AND | |
1191 | Groups_1.id = CachedGroupMembers_2.GroupId | |
1192 | AND | |
1193 | CachedGroupMembers_2.MemberId = Users_3.id | |
1194 | ORDER BY main.id ASC | |
1195 | LIMIT 25 | |
1196 | ||
1197 | =cut | |
1198 | ||
1199 | sub _WatcherMembershipLimit { | |
1200 | my ( $self, $field, $op, $value, @rest ) = @_; | |
1201 | my %rest = @rest; | |
1202 | ||
1203 | $self->_OpenParen; | |
1204 | ||
1205 | my $groups = $self->NewAlias('Groups'); | |
1206 | my $groupmembers = $self->NewAlias('CachedGroupMembers'); | |
1207 | my $users = $self->NewAlias('Users'); | |
1208 | my $memberships = $self->NewAlias('CachedGroupMembers'); | |
1209 | ||
1210 | if ( ref $field ) { # gross hack | |
1211 | my @bundle = @$field; | |
1212 | $self->_OpenParen; | |
1213 | for my $chunk (@bundle) { | |
1214 | ( $field, $op, $value, @rest ) = @$chunk; | |
1215 | $self->_SQLLimit( | |
1216 | ALIAS => $memberships, | |
1217 | FIELD => 'GroupId', | |
1218 | VALUE => $value, | |
1219 | OPERATOR => $op, | |
1220 | @rest, | |
1221 | ); | |
1222 | } | |
1223 | $self->_CloseParen; | |
1224 | } | |
1225 | else { | |
1226 | $self->_SQLLimit( | |
1227 | ALIAS => $memberships, | |
1228 | FIELD => 'GroupId', | |
1229 | VALUE => $value, | |
1230 | OPERATOR => $op, | |
1231 | @rest, | |
1232 | ); | |
1233 | } | |
1234 | ||
1235 | # Tie to groups for tickets we care about | |
1236 | $self->_SQLLimit( | |
1237 | ALIAS => $groups, | |
1238 | FIELD => 'Domain', | |
1239 | VALUE => 'RT::Ticket-Role', | |
1240 | ENTRYAGGREGATOR => 'AND' | |
1241 | ); | |
1242 | ||
1243 | $self->Join( | |
1244 | ALIAS1 => $groups, | |
1245 | FIELD1 => 'Instance', | |
1246 | ALIAS2 => 'main', | |
1247 | FIELD2 => 'id' | |
1248 | ); | |
1249 | ||
1250 | # }}} | |
1251 | ||
1252 | # If we care about which sort of watcher | |
1253 | my $meta = $FIELD_METADATA{$field}; | |
1254 | my $type = ( defined $meta->[1] ? $meta->[1] : undef ); | |
1255 | ||
1256 | if ($type) { | |
1257 | $self->_SQLLimit( | |
1258 | ALIAS => $groups, | |
1259 | FIELD => 'Type', | |
1260 | VALUE => $type, | |
1261 | ENTRYAGGREGATOR => 'AND' | |
1262 | ); | |
1263 | } | |
1264 | ||
1265 | $self->Join( | |
1266 | ALIAS1 => $groups, | |
1267 | FIELD1 => 'id', | |
1268 | ALIAS2 => $groupmembers, | |
1269 | FIELD2 => 'GroupId' | |
1270 | ); | |
1271 | ||
1272 | $self->Join( | |
1273 | ALIAS1 => $groupmembers, | |
1274 | FIELD1 => 'MemberId', | |
1275 | ALIAS2 => $users, | |
1276 | FIELD2 => 'id' | |
1277 | ); | |
1278 | ||
1279 | $self->Limit( | |
1280 | ALIAS => $groupmembers, | |
1281 | FIELD => 'Disabled', | |
1282 | VALUE => 0, | |
1283 | ); | |
1284 | ||
1285 | $self->Join( | |
1286 | ALIAS1 => $memberships, | |
1287 | FIELD1 => 'MemberId', | |
1288 | ALIAS2 => $users, | |
1289 | FIELD2 => 'id' | |
1290 | ); | |
1291 | ||
1292 | $self->Limit( | |
1293 | ALIAS => $memberships, | |
1294 | FIELD => 'Disabled', | |
1295 | VALUE => 0, | |
1296 | ); | |
1297 | ||
1298 | ||
1299 | $self->_CloseParen; | |
1300 | ||
1301 | } | |
1302 | ||
1303 | =head2 _CustomFieldDecipher | |
1304 | ||
1305 | Try and turn a CF descriptor into (cfid, cfname) object pair. | |
1306 | ||
1307 | =cut | |
1308 | ||
1309 | sub _CustomFieldDecipher { | |
1310 | my ($self, $string) = @_; | |
1311 | ||
1312 | my ($queue, $field, $column) = ($string =~ /^(?:(.+?)\.)?{(.+)}(?:\.(Content|LargeContent))?$/); | |
1313 | $field ||= ($string =~ /^{(.*?)}$/)[0] || $string; | |
1314 | ||
1315 | my $cf; | |
1316 | if ( $queue ) { | |
1317 | my $q = RT::Queue->new( $self->CurrentUser ); | |
1318 | $q->Load( $queue ); | |
1319 | ||
1320 | if ( $q->id ) { | |
1321 | # $queue = $q->Name; # should we normalize the queue? | |
1322 | $cf = $q->CustomField( $field ); | |
1323 | } | |
1324 | else { | |
1325 | $RT::Logger->warning("Queue '$queue' doesn't exist, parsed from '$string'"); | |
1326 | $queue = 0; | |
1327 | } | |
1328 | } | |
1329 | elsif ( $field =~ /\D/ ) { | |
1330 | $queue = ''; | |
1331 | my $cfs = RT::CustomFields->new( $self->CurrentUser ); | |
1332 | $cfs->Limit( FIELD => 'Name', VALUE => $field ); | |
1333 | $cfs->LimitToLookupType('RT::Queue-RT::Ticket'); | |
1334 | ||
1335 | # if there is more then one field the current user can | |
1336 | # see with the same name then we shouldn't return cf object | |
1337 | # as we don't know which one to use | |
1338 | $cf = $cfs->First; | |
1339 | if ( $cf ) { | |
1340 | $cf = undef if $cfs->Next; | |
1341 | } | |
1342 | } | |
1343 | else { | |
1344 | $cf = RT::CustomField->new( $self->CurrentUser ); | |
1345 | $cf->Load( $field ); | |
1346 | } | |
1347 | ||
1348 | return ($queue, $field, $cf, $column); | |
1349 | } | |
1350 | ||
1351 | =head2 _CustomFieldJoin | |
1352 | ||
1353 | Factor out the Join of custom fields so we can use it for sorting too | |
1354 | ||
1355 | =cut | |
1356 | ||
1357 | sub _CustomFieldJoin { | |
1358 | my ($self, $cfkey, $cfid, $field) = @_; | |
1359 | # Perform one Join per CustomField | |
1360 | if ( $self->{_sql_object_cfv_alias}{$cfkey} || | |
1361 | $self->{_sql_cf_alias}{$cfkey} ) | |
1362 | { | |
1363 | return ( $self->{_sql_object_cfv_alias}{$cfkey}, | |
1364 | $self->{_sql_cf_alias}{$cfkey} ); | |
1365 | } | |
1366 | ||
1367 | my ($TicketCFs, $CFs); | |
1368 | if ( $cfid ) { | |
1369 | $TicketCFs = $self->{_sql_object_cfv_alias}{$cfkey} = $self->Join( | |
1370 | TYPE => 'LEFT', | |
1371 | ALIAS1 => 'main', | |
1372 | FIELD1 => 'id', | |
1373 | TABLE2 => 'ObjectCustomFieldValues', | |
1374 | FIELD2 => 'ObjectId', | |
1375 | ); | |
1376 | $self->SUPER::Limit( | |
1377 | LEFTJOIN => $TicketCFs, | |
1378 | FIELD => 'CustomField', | |
1379 | VALUE => $cfid, | |
1380 | ENTRYAGGREGATOR => 'AND' | |
1381 | ); | |
1382 | } | |
1383 | else { | |
1384 | my $ocfalias = $self->Join( | |
1385 | TYPE => 'LEFT', | |
1386 | FIELD1 => 'Queue', | |
1387 | TABLE2 => 'ObjectCustomFields', | |
1388 | FIELD2 => 'ObjectId', | |
1389 | ); | |
1390 | ||
1391 | $self->SUPER::Limit( | |
1392 | LEFTJOIN => $ocfalias, | |
1393 | ENTRYAGGREGATOR => 'OR', | |
1394 | FIELD => 'ObjectId', | |
1395 | VALUE => '0', | |
1396 | ); | |
1397 | ||
1398 | $CFs = $self->{_sql_cf_alias}{$cfkey} = $self->Join( | |
1399 | TYPE => 'LEFT', | |
1400 | ALIAS1 => $ocfalias, | |
1401 | FIELD1 => 'CustomField', | |
1402 | TABLE2 => 'CustomFields', | |
1403 | FIELD2 => 'id', | |
1404 | ); | |
1405 | $self->SUPER::Limit( | |
1406 | LEFTJOIN => $CFs, | |
1407 | ENTRYAGGREGATOR => 'AND', | |
1408 | FIELD => 'LookupType', | |
1409 | VALUE => 'RT::Queue-RT::Ticket', | |
1410 | ); | |
1411 | $self->SUPER::Limit( | |
1412 | LEFTJOIN => $CFs, | |
1413 | ENTRYAGGREGATOR => 'AND', | |
1414 | FIELD => 'Name', | |
1415 | VALUE => $field, | |
1416 | ); | |
1417 | ||
1418 | $TicketCFs = $self->{_sql_object_cfv_alias}{$cfkey} = $self->Join( | |
1419 | TYPE => 'LEFT', | |
1420 | ALIAS1 => $CFs, | |
1421 | FIELD1 => 'id', | |
1422 | TABLE2 => 'ObjectCustomFieldValues', | |
1423 | FIELD2 => 'CustomField', | |
1424 | ); | |
1425 | $self->SUPER::Limit( | |
1426 | LEFTJOIN => $TicketCFs, | |
1427 | FIELD => 'ObjectId', | |
1428 | VALUE => 'main.id', | |
1429 | QUOTEVALUE => 0, | |
1430 | ENTRYAGGREGATOR => 'AND', | |
1431 | ); | |
1432 | } | |
1433 | $self->SUPER::Limit( | |
1434 | LEFTJOIN => $TicketCFs, | |
1435 | FIELD => 'ObjectType', | |
1436 | VALUE => 'RT::Ticket', | |
1437 | ENTRYAGGREGATOR => 'AND' | |
1438 | ); | |
1439 | $self->SUPER::Limit( | |
1440 | LEFTJOIN => $TicketCFs, | |
1441 | FIELD => 'Disabled', | |
1442 | OPERATOR => '=', | |
1443 | VALUE => '0', | |
1444 | ENTRYAGGREGATOR => 'AND' | |
1445 | ); | |
1446 | ||
1447 | return ($TicketCFs, $CFs); | |
1448 | } | |
1449 | ||
1450 | =head2 _CustomFieldLimit | |
1451 | ||
1452 | Limit based on CustomFields | |
1453 | ||
1454 | Meta Data: | |
1455 | none | |
1456 | ||
1457 | =cut | |
1458 | ||
1459 | use Regexp::Common qw(RE_net_IPv4); | |
1460 | use Regexp::Common::net::CIDR; | |
1461 | ||
1462 | ||
1463 | sub _CustomFieldLimit { | |
1464 | my ( $self, $_field, $op, $value, %rest ) = @_; | |
1465 | ||
1466 | my $field = $rest{'SUBKEY'} || die "No field specified"; | |
1467 | ||
1468 | # For our sanity, we can only limit on one queue at a time | |
1469 | ||
1470 | my ($queue, $cfid, $cf, $column); | |
1471 | ($queue, $field, $cf, $column) = $self->_CustomFieldDecipher( $field ); | |
1472 | $cfid = $cf ? $cf->id : 0 ; | |
1473 | ||
1474 | # If we're trying to find custom fields that don't match something, we | |
1475 | # want tickets where the custom field has no value at all. Note that | |
1476 | # we explicitly don't include the "IS NULL" case, since we would | |
1477 | # otherwise end up with a redundant clause. | |
1478 | ||
1479 | my ($negative_op, $null_op, $inv_op, $range_op) | |
1480 | = $self->ClassifySQLOperation( $op ); | |
1481 | ||
1482 | my $fix_op = sub { | |
1483 | return @_ unless RT->Config->Get('DatabaseType') eq 'Oracle'; | |
1484 | ||
1485 | my %args = @_; | |
1486 | return %args unless $args{'FIELD'} eq 'LargeContent'; | |
1487 | ||
1488 | my $op = $args{'OPERATOR'}; | |
1489 | if ( $op eq '=' ) { | |
1490 | $args{'OPERATOR'} = 'MATCHES'; | |
1491 | } | |
1492 | elsif ( $op eq '!=' ) { | |
1493 | $args{'OPERATOR'} = 'NOT MATCHES'; | |
1494 | } | |
1495 | elsif ( $op =~ /^[<>]=?$/ ) { | |
1496 | $args{'FUNCTION'} = "TO_CHAR( $args{'ALIAS'}.LargeContent )"; | |
1497 | } | |
1498 | return %args; | |
1499 | }; | |
1500 | ||
1501 | if ( $cf && $cf->Type eq 'IPAddress' ) { | |
1502 | my $parsed = RT::ObjectCustomFieldValue->ParseIP($value); | |
1503 | if ($parsed) { | |
1504 | $value = $parsed; | |
1505 | } | |
1506 | else { | |
1507 | $RT::Logger->warn("$value is not a valid IPAddress"); | |
1508 | } | |
1509 | } | |
1510 | ||
1511 | if ( $cf && $cf->Type eq 'IPAddressRange' ) { | |
1512 | ||
1513 | if ( $value =~ /^\s*$RE{net}{CIDR}{IPv4}{-keep}\s*$/o ) { | |
1514 | ||
1515 | # convert incomplete 192.168/24 to 192.168.0.0/24 format | |
1516 | $value = | |
1517 | join( '.', map $_ || 0, ( split /\./, $1 )[ 0 .. 3 ] ) . "/$2" | |
1518 | || $value; | |
1519 | } | |
1520 | ||
1521 | my ( $start_ip, $end_ip ) = | |
1522 | RT::ObjectCustomFieldValue->ParseIPRange($value); | |
1523 | if ( $start_ip && $end_ip ) { | |
1524 | if ( $op =~ /^([<>])=?$/ ) { | |
1525 | my $is_less = $1 eq '<' ? 1 : 0; | |
1526 | if ( $is_less ) { | |
1527 | $value = $start_ip; | |
1528 | } | |
1529 | else { | |
1530 | $value = $end_ip; | |
1531 | } | |
1532 | } | |
1533 | else { | |
1534 | $value = join '-', $start_ip, $end_ip; | |
1535 | } | |
1536 | } | |
1537 | else { | |
1538 | $RT::Logger->warn("$value is not a valid IPAddressRange"); | |
1539 | } | |
1540 | } | |
1541 | ||
1542 | my $single_value = !$cf || !$cfid || $cf->SingleValue; | |
1543 | ||
1544 | my $cfkey = $cfid ? $cfid : "$queue.$field"; | |
1545 | ||
1546 | if ( $null_op && !$column ) { | |
1547 | # IS[ NOT] NULL without column is the same as has[ no] any CF value, | |
1548 | # we can reuse our default joins for this operation | |
1549 | # with column specified we have different situation | |
1550 | my ($TicketCFs, $CFs) = $self->_CustomFieldJoin( $cfkey, $cfid, $field ); | |
1551 | $self->_OpenParen; | |
1552 | $self->_SQLLimit( | |
1553 | ALIAS => $TicketCFs, | |
1554 | FIELD => 'id', | |
1555 | OPERATOR => $op, | |
1556 | VALUE => $value, | |
1557 | %rest | |
1558 | ); | |
1559 | $self->_SQLLimit( | |
1560 | ALIAS => $CFs, | |
1561 | FIELD => 'Name', | |
1562 | OPERATOR => 'IS NOT', | |
1563 | VALUE => 'NULL', | |
1564 | QUOTEVALUE => 0, | |
1565 | ENTRYAGGREGATOR => 'AND', | |
1566 | ) if $CFs; | |
1567 | $self->_CloseParen; | |
1568 | } | |
1569 | elsif ( $op !~ /^[<>]=?$/ && ( $cf && $cf->Type eq 'IPAddressRange')) { | |
1570 | ||
1571 | my ($start_ip, $end_ip) = split /-/, $value; | |
1572 | ||
1573 | $self->_OpenParen; | |
1574 | if ( $op !~ /NOT|!=|<>/i ) { # positive equation | |
1575 | $self->_CustomFieldLimit( | |
1576 | 'CF', '<=', $end_ip, %rest, | |
1577 | SUBKEY => $rest{'SUBKEY'}. '.Content', | |
1578 | ); | |
1579 | $self->_CustomFieldLimit( | |
1580 | 'CF', '>=', $start_ip, %rest, | |
1581 | SUBKEY => $rest{'SUBKEY'}. '.LargeContent', | |
1582 | ENTRYAGGREGATOR => 'AND', | |
1583 | ); | |
1584 | # as well limit borders so DB optimizers can use better | |
1585 | # estimations and scan less rows | |
1586 | # have to disable this tweak because of ipv6 | |
1587 | # $self->_CustomFieldLimit( | |
1588 | # $field, '>=', '000.000.000.000', %rest, | |
1589 | # SUBKEY => $rest{'SUBKEY'}. '.Content', | |
1590 | # ENTRYAGGREGATOR => 'AND', | |
1591 | # ); | |
1592 | # $self->_CustomFieldLimit( | |
1593 | # $field, '<=', '255.255.255.255', %rest, | |
1594 | # SUBKEY => $rest{'SUBKEY'}. '.LargeContent', | |
1595 | # ENTRYAGGREGATOR => 'AND', | |
1596 | # ); | |
1597 | } | |
1598 | else { # negative equation | |
1599 | $self->_CustomFieldLimit($field, '>', $end_ip, %rest); | |
1600 | $self->_CustomFieldLimit( | |
1601 | $field, '<', $start_ip, %rest, | |
1602 | SUBKEY => $rest{'SUBKEY'}. '.LargeContent', | |
1603 | ENTRYAGGREGATOR => 'OR', | |
1604 | ); | |
1605 | # TODO: as well limit borders so DB optimizers can use better | |
1606 | # estimations and scan less rows, but it's harder to do | |
1607 | # as we have OR aggregator | |
1608 | } | |
1609 | $self->_CloseParen; | |
1610 | } | |
1611 | elsif ( !$negative_op || $single_value ) { | |
1612 | $cfkey .= '.'. $self->{'_sql_multiple_cfs_index'}++ if !$single_value && !$range_op; | |
1613 | my ($TicketCFs, $CFs) = $self->_CustomFieldJoin( $cfkey, $cfid, $field ); | |
1614 | ||
1615 | $self->_OpenParen; | |
1616 | ||
1617 | $self->_OpenParen; | |
1618 | ||
1619 | $self->_OpenParen; | |
1620 | # if column is defined then deal only with it | |
1621 | # otherwise search in Content and in LargeContent | |
1622 | if ( $column ) { | |
1623 | $self->_SQLLimit( $fix_op->( | |
1624 | ALIAS => $TicketCFs, | |
1625 | FIELD => $column, | |
1626 | OPERATOR => $op, | |
1627 | VALUE => $value, | |
dab09ea8 | 1628 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1629 | %rest |
1630 | ) ); | |
1631 | $self->_CloseParen; | |
1632 | $self->_CloseParen; | |
1633 | $self->_CloseParen; | |
1634 | } | |
1635 | else { | |
1636 | # need special treatment for Date | |
1637 | if ( $cf and $cf->Type eq 'DateTime' and $op eq '=' ) { | |
1638 | ||
1639 | if ( $value =~ /:/ ) { | |
1640 | # there is time speccified. | |
1641 | my $date = RT::Date->new( $self->CurrentUser ); | |
1642 | $date->Set( Format => 'unknown', Value => $value ); | |
1643 | $self->_SQLLimit( | |
1644 | ALIAS => $TicketCFs, | |
1645 | FIELD => 'Content', | |
1646 | OPERATOR => "=", | |
1647 | VALUE => $date->ISO, | |
1648 | %rest, | |
1649 | ); | |
1650 | } | |
1651 | else { | |
1652 | # no time specified, that means we want everything on a | |
1653 | # particular day. in the database, we need to check for > | |
1654 | # and < the edges of that day. | |
1655 | my $date = RT::Date->new( $self->CurrentUser ); | |
1656 | $date->Set( Format => 'unknown', Value => $value ); | |
1657 | $date->SetToMidnight( Timezone => 'server' ); | |
1658 | my $daystart = $date->ISO; | |
1659 | $date->AddDay; | |
1660 | my $dayend = $date->ISO; | |
1661 | ||
1662 | $self->_OpenParen; | |
1663 | ||
1664 | $self->_SQLLimit( | |
1665 | ALIAS => $TicketCFs, | |
1666 | FIELD => 'Content', | |
1667 | OPERATOR => ">=", | |
1668 | VALUE => $daystart, | |
1669 | %rest, | |
1670 | ); | |
1671 | ||
1672 | $self->_SQLLimit( | |
1673 | ALIAS => $TicketCFs, | |
1674 | FIELD => 'Content', | |
1675 | OPERATOR => "<=", | |
1676 | VALUE => $dayend, | |
1677 | %rest, | |
1678 | ENTRYAGGREGATOR => 'AND', | |
1679 | ); | |
1680 | ||
1681 | $self->_CloseParen; | |
1682 | } | |
1683 | } | |
1684 | elsif ( $op eq '=' || $op eq '!=' || $op eq '<>' ) { | |
1685 | if ( length( Encode::encode_utf8($value) ) < 256 ) { | |
1686 | $self->_SQLLimit( | |
1687 | ALIAS => $TicketCFs, | |
1688 | FIELD => 'Content', | |
1689 | OPERATOR => $op, | |
1690 | VALUE => $value, | |
dab09ea8 | 1691 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1692 | %rest |
1693 | ); | |
1694 | } | |
1695 | else { | |
1696 | $self->_OpenParen; | |
1697 | $self->_SQLLimit( | |
1698 | ALIAS => $TicketCFs, | |
1699 | FIELD => 'Content', | |
1700 | OPERATOR => '=', | |
1701 | VALUE => '', | |
1702 | ENTRYAGGREGATOR => 'OR' | |
1703 | ); | |
1704 | $self->_SQLLimit( | |
1705 | ALIAS => $TicketCFs, | |
1706 | FIELD => 'Content', | |
1707 | OPERATOR => 'IS', | |
1708 | VALUE => 'NULL', | |
1709 | ENTRYAGGREGATOR => 'OR' | |
1710 | ); | |
1711 | $self->_CloseParen; | |
1712 | $self->_SQLLimit( $fix_op->( | |
1713 | ALIAS => $TicketCFs, | |
1714 | FIELD => 'LargeContent', | |
1715 | OPERATOR => $op, | |
1716 | VALUE => $value, | |
1717 | ENTRYAGGREGATOR => 'AND', | |
dab09ea8 | 1718 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1719 | ) ); |
1720 | } | |
1721 | } | |
1722 | else { | |
1723 | $self->_SQLLimit( | |
1724 | ALIAS => $TicketCFs, | |
1725 | FIELD => 'Content', | |
1726 | OPERATOR => $op, | |
1727 | VALUE => $value, | |
dab09ea8 | 1728 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1729 | %rest |
1730 | ); | |
1731 | ||
1732 | $self->_OpenParen; | |
1733 | $self->_OpenParen; | |
1734 | $self->_SQLLimit( | |
1735 | ALIAS => $TicketCFs, | |
1736 | FIELD => 'Content', | |
1737 | OPERATOR => '=', | |
1738 | VALUE => '', | |
1739 | ENTRYAGGREGATOR => 'OR' | |
1740 | ); | |
1741 | $self->_SQLLimit( | |
1742 | ALIAS => $TicketCFs, | |
1743 | FIELD => 'Content', | |
1744 | OPERATOR => 'IS', | |
1745 | VALUE => 'NULL', | |
1746 | ENTRYAGGREGATOR => 'OR' | |
1747 | ); | |
1748 | $self->_CloseParen; | |
1749 | $self->_SQLLimit( $fix_op->( | |
1750 | ALIAS => $TicketCFs, | |
1751 | FIELD => 'LargeContent', | |
1752 | OPERATOR => $op, | |
1753 | VALUE => $value, | |
1754 | ENTRYAGGREGATOR => 'AND', | |
dab09ea8 | 1755 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1756 | ) ); |
1757 | $self->_CloseParen; | |
1758 | } | |
1759 | $self->_CloseParen; | |
1760 | ||
1761 | # XXX: if we join via CustomFields table then | |
1762 | # because of order of left joins we get NULLs in | |
1763 | # CF table and then get nulls for those records | |
1764 | # in OCFVs table what result in wrong results | |
1765 | # as decifer method now tries to load a CF then | |
1766 | # we fall into this situation only when there | |
1767 | # are more than one CF with the name in the DB. | |
1768 | # the same thing applies to order by call. | |
1769 | # TODO: reorder joins T <- OCFVs <- CFs <- OCFs if | |
1770 | # we want treat IS NULL as (not applies or has | |
1771 | # no value) | |
1772 | $self->_SQLLimit( | |
1773 | ALIAS => $CFs, | |
1774 | FIELD => 'Name', | |
1775 | OPERATOR => 'IS NOT', | |
1776 | VALUE => 'NULL', | |
1777 | QUOTEVALUE => 0, | |
1778 | ENTRYAGGREGATOR => 'AND', | |
1779 | ) if $CFs; | |
1780 | $self->_CloseParen; | |
1781 | ||
1782 | if ($negative_op) { | |
1783 | $self->_SQLLimit( | |
1784 | ALIAS => $TicketCFs, | |
1785 | FIELD => $column || 'Content', | |
1786 | OPERATOR => 'IS', | |
1787 | VALUE => 'NULL', | |
1788 | QUOTEVALUE => 0, | |
1789 | ENTRYAGGREGATOR => 'OR', | |
1790 | ); | |
1791 | } | |
1792 | ||
1793 | $self->_CloseParen; | |
1794 | } | |
1795 | } | |
1796 | else { | |
1797 | $cfkey .= '.'. $self->{'_sql_multiple_cfs_index'}++; | |
1798 | my ($TicketCFs, $CFs) = $self->_CustomFieldJoin( $cfkey, $cfid, $field ); | |
1799 | ||
1800 | # reverse operation | |
1801 | $op =~ s/!|NOT\s+//i; | |
1802 | ||
1803 | # if column is defined then deal only with it | |
1804 | # otherwise search in Content and in LargeContent | |
1805 | if ( $column ) { | |
1806 | $self->SUPER::Limit( $fix_op->( | |
1807 | LEFTJOIN => $TicketCFs, | |
1808 | ALIAS => $TicketCFs, | |
1809 | FIELD => $column, | |
1810 | OPERATOR => $op, | |
1811 | VALUE => $value, | |
dab09ea8 | 1812 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1813 | ) ); |
1814 | } | |
1815 | else { | |
1816 | $self->SUPER::Limit( | |
1817 | LEFTJOIN => $TicketCFs, | |
1818 | ALIAS => $TicketCFs, | |
1819 | FIELD => 'Content', | |
1820 | OPERATOR => $op, | |
1821 | VALUE => $value, | |
dab09ea8 | 1822 | CASESENSITIVE => 0, |
84fb5b46 MKG |
1823 | ); |
1824 | } | |
1825 | $self->_SQLLimit( | |
1826 | %rest, | |
1827 | ALIAS => $TicketCFs, | |
1828 | FIELD => 'id', | |
1829 | OPERATOR => 'IS', | |
1830 | VALUE => 'NULL', | |
1831 | QUOTEVALUE => 0, | |
1832 | ); | |
1833 | } | |
1834 | } | |
1835 | ||
1836 | sub _HasAttributeLimit { | |
1837 | my ( $self, $field, $op, $value, %rest ) = @_; | |
1838 | ||
1839 | my $alias = $self->Join( | |
1840 | TYPE => 'LEFT', | |
1841 | ALIAS1 => 'main', | |
1842 | FIELD1 => 'id', | |
1843 | TABLE2 => 'Attributes', | |
1844 | FIELD2 => 'ObjectId', | |
1845 | ); | |
1846 | $self->SUPER::Limit( | |
1847 | LEFTJOIN => $alias, | |
1848 | FIELD => 'ObjectType', | |
1849 | VALUE => 'RT::Ticket', | |
1850 | ENTRYAGGREGATOR => 'AND' | |
1851 | ); | |
1852 | $self->SUPER::Limit( | |
1853 | LEFTJOIN => $alias, | |
1854 | FIELD => 'Name', | |
1855 | OPERATOR => $op, | |
1856 | VALUE => $value, | |
1857 | ENTRYAGGREGATOR => 'AND' | |
1858 | ); | |
1859 | $self->_SQLLimit( | |
1860 | %rest, | |
1861 | ALIAS => $alias, | |
1862 | FIELD => 'id', | |
1863 | OPERATOR => $FIELD_METADATA{$field}->[1]? 'IS NOT': 'IS', | |
1864 | VALUE => 'NULL', | |
1865 | QUOTEVALUE => 0, | |
1866 | ); | |
1867 | } | |
1868 | ||
1869 | ||
1870 | # End Helper Functions | |
1871 | ||
1872 | # End of SQL Stuff ------------------------------------------------- | |
1873 | ||
1874 | ||
1875 | =head2 OrderByCols ARRAY | |
1876 | ||
1877 | A modified version of the OrderBy method which automatically joins where | |
1878 | C<ALIAS> is set to the name of a watcher type. | |
1879 | ||
1880 | =cut | |
1881 | ||
1882 | sub OrderByCols { | |
1883 | my $self = shift; | |
1884 | my @args = @_; | |
1885 | my $clause; | |
1886 | my @res = (); | |
1887 | my $order = 0; | |
1888 | ||
1889 | foreach my $row (@args) { | |
1890 | if ( $row->{ALIAS} ) { | |
1891 | push @res, $row; | |
1892 | next; | |
1893 | } | |
1894 | if ( $row->{FIELD} !~ /\./ ) { | |
1895 | my $meta = $self->FIELDS->{ $row->{FIELD} }; | |
1896 | unless ( $meta ) { | |
1897 | push @res, $row; | |
1898 | next; | |
1899 | } | |
1900 | ||
1901 | if ( $meta->[0] eq 'ENUM' && ($meta->[1]||'') eq 'Queue' ) { | |
1902 | my $alias = $self->Join( | |
1903 | TYPE => 'LEFT', | |
1904 | ALIAS1 => 'main', | |
1905 | FIELD1 => $row->{'FIELD'}, | |
1906 | TABLE2 => 'Queues', | |
1907 | FIELD2 => 'id', | |
1908 | ); | |
1909 | push @res, { %$row, ALIAS => $alias, FIELD => "Name" }; | |
1910 | } elsif ( ( $meta->[0] eq 'ENUM' && ($meta->[1]||'') eq 'User' ) | |
1911 | || ( $meta->[0] eq 'WATCHERFIELD' && ($meta->[1]||'') eq 'Owner' ) | |
1912 | ) { | |
1913 | my $alias = $self->Join( | |
1914 | TYPE => 'LEFT', | |
1915 | ALIAS1 => 'main', | |
1916 | FIELD1 => $row->{'FIELD'}, | |
1917 | TABLE2 => 'Users', | |
1918 | FIELD2 => 'id', | |
1919 | ); | |
1920 | push @res, { %$row, ALIAS => $alias, FIELD => "Name" }; | |
1921 | } else { | |
1922 | push @res, $row; | |
1923 | } | |
1924 | next; | |
1925 | } | |
1926 | ||
1927 | my ( $field, $subkey ) = split /\./, $row->{FIELD}, 2; | |
1928 | my $meta = $self->FIELDS->{$field}; | |
1929 | if ( defined $meta->[0] && $meta->[0] eq 'WATCHERFIELD' ) { | |
1930 | # cache alias as we want to use one alias per watcher type for sorting | |
1931 | my $users = $self->{_sql_u_watchers_alias_for_sort}{ $meta->[1] }; | |
1932 | unless ( $users ) { | |
1933 | $self->{_sql_u_watchers_alias_for_sort}{ $meta->[1] } | |
1934 | = $users = ( $self->_WatcherJoin( $meta->[1] ) )[2]; | |
1935 | } | |
1936 | push @res, { %$row, ALIAS => $users, FIELD => $subkey }; | |
1937 | } elsif ( defined $meta->[0] && $meta->[0] eq 'CUSTOMFIELD' ) { | |
1938 | my ($queue, $field, $cf_obj, $column) = $self->_CustomFieldDecipher( $subkey ); | |
1939 | my $cfkey = $cf_obj ? $cf_obj->id : "$queue.$field"; | |
1940 | $cfkey .= ".ordering" if !$cf_obj || ($cf_obj->MaxValues||0) != 1; | |
1941 | my ($TicketCFs, $CFs) = $self->_CustomFieldJoin( $cfkey, ($cf_obj ?$cf_obj->id :0) , $field ); | |
1942 | # this is described in _CustomFieldLimit | |
1943 | $self->_SQLLimit( | |
1944 | ALIAS => $CFs, | |
1945 | FIELD => 'Name', | |
1946 | OPERATOR => 'IS NOT', | |
1947 | VALUE => 'NULL', | |
1948 | QUOTEVALUE => 1, | |
1949 | ENTRYAGGREGATOR => 'AND', | |
1950 | ) if $CFs; | |
1951 | unless ($cf_obj) { | |
1952 | # For those cases where we are doing a join against the | |
1953 | # CF name, and don't have a CFid, use Unique to make sure | |
1954 | # we don't show duplicate tickets. NOTE: I'm pretty sure | |
1955 | # this will stay mixed in for the life of the | |
1956 | # class/package, and not just for the life of the object. | |
1957 | # Potential performance issue. | |
1958 | require DBIx::SearchBuilder::Unique; | |
1959 | DBIx::SearchBuilder::Unique->import; | |
1960 | } | |
1961 | my $CFvs = $self->Join( | |
1962 | TYPE => 'LEFT', | |
1963 | ALIAS1 => $TicketCFs, | |
1964 | FIELD1 => 'CustomField', | |
1965 | TABLE2 => 'CustomFieldValues', | |
1966 | FIELD2 => 'CustomField', | |
1967 | ); | |
1968 | $self->SUPER::Limit( | |
1969 | LEFTJOIN => $CFvs, | |
1970 | FIELD => 'Name', | |
1971 | QUOTEVALUE => 0, | |
1972 | VALUE => $TicketCFs . ".Content", | |
1973 | ENTRYAGGREGATOR => 'AND' | |
1974 | ); | |
1975 | ||
1976 | push @res, { %$row, ALIAS => $CFvs, FIELD => 'SortOrder' }; | |
1977 | push @res, { %$row, ALIAS => $TicketCFs, FIELD => 'Content' }; | |
1978 | } elsif ( $field eq "Custom" && $subkey eq "Ownership") { | |
1979 | # PAW logic is "reversed" | |
1980 | my $order = "ASC"; | |
1981 | if (exists $row->{ORDER} ) { | |
1982 | my $o = $row->{ORDER}; | |
1983 | delete $row->{ORDER}; | |
1984 | $order = "DESC" if $o =~ /asc/i; | |
1985 | } | |
1986 | ||
1987 | # Ticket.Owner 1 0 X | |
1988 | # Unowned Tickets 0 1 X | |
1989 | # Else 0 0 X | |
1990 | ||
1991 | foreach my $uid ( $self->CurrentUser->Id, RT->Nobody->Id ) { | |
1992 | if ( RT->Config->Get('DatabaseType') eq 'Oracle' ) { | |
1993 | my $f = ($row->{'ALIAS'} || 'main') .'.Owner'; | |
1994 | push @res, { | |
1995 | %$row, | |
1996 | FIELD => undef, | |
1997 | ALIAS => '', | |
1998 | FUNCTION => "CASE WHEN $f=$uid THEN 1 ELSE 0 END", | |
1999 | ORDER => $order | |
2000 | }; | |
2001 | } else { | |
2002 | push @res, { | |
2003 | %$row, | |
2004 | FIELD => undef, | |
2005 | FUNCTION => "Owner=$uid", | |
2006 | ORDER => $order | |
2007 | }; | |
2008 | } | |
2009 | } | |
2010 | ||
2011 | push @res, { %$row, FIELD => "Priority", ORDER => $order } ; | |
2012 | } | |
2013 | else { | |
2014 | push @res, $row; | |
2015 | } | |
2016 | } | |
2017 | return $self->SUPER::OrderByCols(@res); | |
2018 | } | |
2019 | ||
2020 | ||
2021 | ||
2022 | ||
2023 | =head2 Limit | |
2024 | ||
2025 | Takes a paramhash with the fields FIELD, OPERATOR, VALUE and DESCRIPTION | |
2026 | Generally best called from LimitFoo methods | |
2027 | ||
2028 | =cut | |
2029 | ||
2030 | sub Limit { | |
2031 | my $self = shift; | |
2032 | my %args = ( | |
2033 | FIELD => undef, | |
2034 | OPERATOR => '=', | |
2035 | VALUE => undef, | |
2036 | DESCRIPTION => undef, | |
2037 | @_ | |
2038 | ); | |
2039 | $args{'DESCRIPTION'} = $self->loc( | |
2040 | "[_1] [_2] [_3]", $args{'FIELD'}, | |
2041 | $args{'OPERATOR'}, $args{'VALUE'} | |
2042 | ) | |
2043 | if ( !defined $args{'DESCRIPTION'} ); | |
2044 | ||
2045 | my $index = $self->_NextIndex; | |
2046 | ||
2047 | # make the TicketRestrictions hash the equivalent of whatever we just passed in; | |
2048 | ||
2049 | %{ $self->{'TicketRestrictions'}{$index} } = %args; | |
2050 | ||
2051 | $self->{'RecalcTicketLimits'} = 1; | |
2052 | ||
2053 | # If we're looking at the effective id, we don't want to append the other clause | |
2054 | # which limits us to tickets where id = effective id | |
2055 | if ( $args{'FIELD'} eq 'EffectiveId' | |
2056 | && ( !$args{'ALIAS'} || $args{'ALIAS'} eq 'main' ) ) | |
2057 | { | |
2058 | $self->{'looking_at_effective_id'} = 1; | |
2059 | } | |
2060 | ||
2061 | if ( $args{'FIELD'} eq 'Type' | |
2062 | && ( !$args{'ALIAS'} || $args{'ALIAS'} eq 'main' ) ) | |
2063 | { | |
2064 | $self->{'looking_at_type'} = 1; | |
2065 | } | |
2066 | ||
2067 | return ($index); | |
2068 | } | |
2069 | ||
2070 | ||
2071 | ||
2072 | ||
2073 | =head2 LimitQueue | |
2074 | ||
2075 | LimitQueue takes a paramhash with the fields OPERATOR and VALUE. | |
2076 | OPERATOR is one of = or !=. (It defaults to =). | |
2077 | VALUE is a queue id or Name. | |
2078 | ||
2079 | ||
2080 | =cut | |
2081 | ||
2082 | sub LimitQueue { | |
2083 | my $self = shift; | |
2084 | my %args = ( | |
2085 | VALUE => undef, | |
2086 | OPERATOR => '=', | |
2087 | @_ | |
2088 | ); | |
2089 | ||
2090 | #TODO VALUE should also take queue objects | |
2091 | if ( defined $args{'VALUE'} && $args{'VALUE'} !~ /^\d+$/ ) { | |
2092 | my $queue = RT::Queue->new( $self->CurrentUser ); | |
2093 | $queue->Load( $args{'VALUE'} ); | |
2094 | $args{'VALUE'} = $queue->Id; | |
2095 | } | |
2096 | ||
2097 | # What if they pass in an Id? Check for isNum() and convert to | |
2098 | # string. | |
2099 | ||
2100 | #TODO check for a valid queue here | |
2101 | ||
2102 | $self->Limit( | |
2103 | FIELD => 'Queue', | |
2104 | VALUE => $args{'VALUE'}, | |
2105 | OPERATOR => $args{'OPERATOR'}, | |
2106 | DESCRIPTION => join( | |
2107 | ' ', $self->loc('Queue'), $args{'OPERATOR'}, $args{'VALUE'}, | |
2108 | ), | |
2109 | ); | |
2110 | ||
2111 | } | |
2112 | ||
2113 | ||
2114 | ||
2115 | =head2 LimitStatus | |
2116 | ||
2117 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2118 | OPERATOR is one of = or !=. | |
2119 | VALUE is a status. | |
2120 | ||
2121 | RT adds Status != 'deleted' until object has | |
2122 | allow_deleted_search internal property set. | |
2123 | $tickets->{'allow_deleted_search'} = 1; | |
2124 | $tickets->LimitStatus( VALUE => 'deleted' ); | |
2125 | ||
2126 | =cut | |
2127 | ||
2128 | sub LimitStatus { | |
2129 | my $self = shift; | |
2130 | my %args = ( | |
2131 | OPERATOR => '=', | |
2132 | @_ | |
2133 | ); | |
2134 | $self->Limit( | |
2135 | FIELD => 'Status', | |
2136 | VALUE => $args{'VALUE'}, | |
2137 | OPERATOR => $args{'OPERATOR'}, | |
2138 | DESCRIPTION => join( ' ', | |
2139 | $self->loc('Status'), $args{'OPERATOR'}, | |
2140 | $self->loc( $args{'VALUE'} ) ), | |
2141 | ); | |
2142 | } | |
2143 | ||
2144 | ||
2145 | ||
2146 | =head2 IgnoreType | |
2147 | ||
2148 | If called, this search will not automatically limit the set of results found | |
2149 | to tickets of type "Ticket". Tickets of other types, such as "project" and | |
2150 | "approval" will be found. | |
2151 | ||
2152 | =cut | |
2153 | ||
2154 | sub IgnoreType { | |
2155 | my $self = shift; | |
2156 | ||
2157 | # Instead of faking a Limit that later gets ignored, fake up the | |
2158 | # fact that we're already looking at type, so that the check in | |
2159 | # Tickets_SQL/FromSQL goes down the right branch | |
2160 | ||
2161 | # $self->LimitType(VALUE => '__any'); | |
2162 | $self->{looking_at_type} = 1; | |
2163 | } | |
2164 | ||
2165 | ||
2166 | ||
2167 | =head2 LimitType | |
2168 | ||
2169 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2170 | OPERATOR is one of = or !=, it defaults to "=". | |
2171 | VALUE is a string to search for in the type of the ticket. | |
2172 | ||
2173 | ||
2174 | ||
2175 | =cut | |
2176 | ||
2177 | sub LimitType { | |
2178 | my $self = shift; | |
2179 | my %args = ( | |
2180 | OPERATOR => '=', | |
2181 | VALUE => undef, | |
2182 | @_ | |
2183 | ); | |
2184 | $self->Limit( | |
2185 | FIELD => 'Type', | |
2186 | VALUE => $args{'VALUE'}, | |
2187 | OPERATOR => $args{'OPERATOR'}, | |
2188 | DESCRIPTION => join( ' ', | |
c36a7e1d | 2189 | $self->loc('Type'), $args{'OPERATOR'}, $args{'VALUE'}, ), |
84fb5b46 MKG |
2190 | ); |
2191 | } | |
2192 | ||
2193 | ||
2194 | ||
2195 | ||
2196 | ||
2197 | =head2 LimitSubject | |
2198 | ||
2199 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2200 | OPERATOR is one of = or !=. | |
2201 | VALUE is a string to search for in the subject of the ticket. | |
2202 | ||
2203 | =cut | |
2204 | ||
2205 | sub LimitSubject { | |
2206 | my $self = shift; | |
2207 | my %args = (@_); | |
2208 | $self->Limit( | |
2209 | FIELD => 'Subject', | |
2210 | VALUE => $args{'VALUE'}, | |
2211 | OPERATOR => $args{'OPERATOR'}, | |
2212 | DESCRIPTION => join( ' ', | |
2213 | $self->loc('Subject'), $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2214 | ); | |
2215 | } | |
2216 | ||
2217 | ||
2218 | ||
2219 | # Things that can be > < = != | |
2220 | ||
2221 | ||
2222 | =head2 LimitId | |
2223 | ||
2224 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2225 | OPERATOR is one of =, >, < or !=. | |
2226 | VALUE is a ticket Id to search for | |
2227 | ||
2228 | =cut | |
2229 | ||
2230 | sub LimitId { | |
2231 | my $self = shift; | |
2232 | my %args = ( | |
2233 | OPERATOR => '=', | |
2234 | @_ | |
2235 | ); | |
2236 | ||
2237 | $self->Limit( | |
2238 | FIELD => 'id', | |
2239 | VALUE => $args{'VALUE'}, | |
2240 | OPERATOR => $args{'OPERATOR'}, | |
2241 | DESCRIPTION => | |
2242 | join( ' ', $self->loc('Id'), $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2243 | ); | |
2244 | } | |
2245 | ||
2246 | ||
2247 | ||
2248 | =head2 LimitPriority | |
2249 | ||
2250 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2251 | OPERATOR is one of =, >, < or !=. | |
403d7b0b | 2252 | VALUE is a value to match the ticket's priority against |
84fb5b46 MKG |
2253 | |
2254 | =cut | |
2255 | ||
2256 | sub LimitPriority { | |
2257 | my $self = shift; | |
2258 | my %args = (@_); | |
2259 | $self->Limit( | |
2260 | FIELD => 'Priority', | |
2261 | VALUE => $args{'VALUE'}, | |
2262 | OPERATOR => $args{'OPERATOR'}, | |
2263 | DESCRIPTION => join( ' ', | |
2264 | $self->loc('Priority'), | |
2265 | $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2266 | ); | |
2267 | } | |
2268 | ||
2269 | ||
2270 | ||
2271 | =head2 LimitInitialPriority | |
2272 | ||
2273 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2274 | OPERATOR is one of =, >, < or !=. | |
403d7b0b | 2275 | VALUE is a value to match the ticket's initial priority against |
84fb5b46 MKG |
2276 | |
2277 | ||
2278 | =cut | |
2279 | ||
2280 | sub LimitInitialPriority { | |
2281 | my $self = shift; | |
2282 | my %args = (@_); | |
2283 | $self->Limit( | |
2284 | FIELD => 'InitialPriority', | |
2285 | VALUE => $args{'VALUE'}, | |
2286 | OPERATOR => $args{'OPERATOR'}, | |
2287 | DESCRIPTION => join( ' ', | |
2288 | $self->loc('Initial Priority'), $args{'OPERATOR'}, | |
2289 | $args{'VALUE'}, ), | |
2290 | ); | |
2291 | } | |
2292 | ||
2293 | ||
2294 | ||
2295 | =head2 LimitFinalPriority | |
2296 | ||
2297 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2298 | OPERATOR is one of =, >, < or !=. | |
403d7b0b | 2299 | VALUE is a value to match the ticket's final priority against |
84fb5b46 MKG |
2300 | |
2301 | =cut | |
2302 | ||
2303 | sub LimitFinalPriority { | |
2304 | my $self = shift; | |
2305 | my %args = (@_); | |
2306 | $self->Limit( | |
2307 | FIELD => 'FinalPriority', | |
2308 | VALUE => $args{'VALUE'}, | |
2309 | OPERATOR => $args{'OPERATOR'}, | |
2310 | DESCRIPTION => join( ' ', | |
2311 | $self->loc('Final Priority'), $args{'OPERATOR'}, | |
2312 | $args{'VALUE'}, ), | |
2313 | ); | |
2314 | } | |
2315 | ||
2316 | ||
2317 | ||
2318 | =head2 LimitTimeWorked | |
2319 | ||
2320 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2321 | OPERATOR is one of =, >, < or !=. | |
2322 | VALUE is a value to match the ticket's TimeWorked attribute | |
2323 | ||
2324 | =cut | |
2325 | ||
2326 | sub LimitTimeWorked { | |
2327 | my $self = shift; | |
2328 | my %args = (@_); | |
2329 | $self->Limit( | |
2330 | FIELD => 'TimeWorked', | |
2331 | VALUE => $args{'VALUE'}, | |
2332 | OPERATOR => $args{'OPERATOR'}, | |
2333 | DESCRIPTION => join( ' ', | |
2334 | $self->loc('Time Worked'), | |
2335 | $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2336 | ); | |
2337 | } | |
2338 | ||
2339 | ||
2340 | ||
2341 | =head2 LimitTimeLeft | |
2342 | ||
2343 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2344 | OPERATOR is one of =, >, < or !=. | |
2345 | VALUE is a value to match the ticket's TimeLeft attribute | |
2346 | ||
2347 | =cut | |
2348 | ||
2349 | sub LimitTimeLeft { | |
2350 | my $self = shift; | |
2351 | my %args = (@_); | |
2352 | $self->Limit( | |
2353 | FIELD => 'TimeLeft', | |
2354 | VALUE => $args{'VALUE'}, | |
2355 | OPERATOR => $args{'OPERATOR'}, | |
2356 | DESCRIPTION => join( ' ', | |
2357 | $self->loc('Time Left'), | |
2358 | $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2359 | ); | |
2360 | } | |
2361 | ||
2362 | ||
2363 | ||
2364 | ||
2365 | ||
2366 | =head2 LimitContent | |
2367 | ||
2368 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2369 | OPERATOR is one of =, LIKE, NOT LIKE or !=. | |
2370 | VALUE is a string to search for in the body of the ticket | |
2371 | ||
2372 | =cut | |
2373 | ||
2374 | sub LimitContent { | |
2375 | my $self = shift; | |
2376 | my %args = (@_); | |
2377 | $self->Limit( | |
2378 | FIELD => 'Content', | |
2379 | VALUE => $args{'VALUE'}, | |
2380 | OPERATOR => $args{'OPERATOR'}, | |
2381 | DESCRIPTION => join( ' ', | |
2382 | $self->loc('Ticket content'), $args{'OPERATOR'}, | |
2383 | $args{'VALUE'}, ), | |
2384 | ); | |
2385 | } | |
2386 | ||
2387 | ||
2388 | ||
2389 | =head2 LimitFilename | |
2390 | ||
2391 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2392 | OPERATOR is one of =, LIKE, NOT LIKE or !=. | |
2393 | VALUE is a string to search for in the body of the ticket | |
2394 | ||
2395 | =cut | |
2396 | ||
2397 | sub LimitFilename { | |
2398 | my $self = shift; | |
2399 | my %args = (@_); | |
2400 | $self->Limit( | |
2401 | FIELD => 'Filename', | |
2402 | VALUE => $args{'VALUE'}, | |
2403 | OPERATOR => $args{'OPERATOR'}, | |
2404 | DESCRIPTION => join( ' ', | |
2405 | $self->loc('Attachment filename'), $args{'OPERATOR'}, | |
2406 | $args{'VALUE'}, ), | |
2407 | ); | |
2408 | } | |
2409 | ||
2410 | ||
2411 | =head2 LimitContentType | |
2412 | ||
2413 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2414 | OPERATOR is one of =, LIKE, NOT LIKE or !=. | |
2415 | VALUE is a content type to search ticket attachments for | |
2416 | ||
2417 | =cut | |
2418 | ||
2419 | sub LimitContentType { | |
2420 | my $self = shift; | |
2421 | my %args = (@_); | |
2422 | $self->Limit( | |
2423 | FIELD => 'ContentType', | |
2424 | VALUE => $args{'VALUE'}, | |
2425 | OPERATOR => $args{'OPERATOR'}, | |
2426 | DESCRIPTION => join( ' ', | |
2427 | $self->loc('Ticket content type'), $args{'OPERATOR'}, | |
2428 | $args{'VALUE'}, ), | |
2429 | ); | |
2430 | } | |
2431 | ||
2432 | ||
2433 | ||
2434 | ||
2435 | ||
2436 | =head2 LimitOwner | |
2437 | ||
2438 | Takes a paramhash with the fields OPERATOR and VALUE. | |
2439 | OPERATOR is one of = or !=. | |
2440 | VALUE is a user id. | |
2441 | ||
2442 | =cut | |
2443 | ||
2444 | sub LimitOwner { | |
2445 | my $self = shift; | |
2446 | my %args = ( | |
2447 | OPERATOR => '=', | |
2448 | @_ | |
2449 | ); | |
2450 | ||
2451 | my $owner = RT::User->new( $self->CurrentUser ); | |
2452 | $owner->Load( $args{'VALUE'} ); | |
2453 | ||
2454 | # FIXME: check for a valid $owner | |
2455 | $self->Limit( | |
2456 | FIELD => 'Owner', | |
2457 | VALUE => $args{'VALUE'}, | |
2458 | OPERATOR => $args{'OPERATOR'}, | |
2459 | DESCRIPTION => join( ' ', | |
2460 | $self->loc('Owner'), $args{'OPERATOR'}, $owner->Name(), ), | |
2461 | ); | |
2462 | ||
2463 | } | |
2464 | ||
2465 | ||
2466 | ||
2467 | ||
2468 | =head2 LimitWatcher | |
2469 | ||
2470 | Takes a paramhash with the fields OPERATOR, TYPE and VALUE. | |
2471 | OPERATOR is one of =, LIKE, NOT LIKE or !=. | |
403d7b0b | 2472 | VALUE is a value to match the ticket's watcher email addresses against |
84fb5b46 MKG |
2473 | TYPE is the sort of watchers you want to match against. Leave it undef if you want to search all of them |
2474 | ||
2475 | ||
2476 | =cut | |
2477 | ||
2478 | sub LimitWatcher { | |
2479 | my $self = shift; | |
2480 | my %args = ( | |
2481 | OPERATOR => '=', | |
2482 | VALUE => undef, | |
2483 | TYPE => undef, | |
2484 | @_ | |
2485 | ); | |
2486 | ||
2487 | #build us up a description | |
2488 | my ( $watcher_type, $desc ); | |
2489 | if ( $args{'TYPE'} ) { | |
2490 | $watcher_type = $args{'TYPE'}; | |
2491 | } | |
2492 | else { | |
2493 | $watcher_type = "Watcher"; | |
2494 | } | |
2495 | ||
2496 | $self->Limit( | |
2497 | FIELD => $watcher_type, | |
2498 | VALUE => $args{'VALUE'}, | |
2499 | OPERATOR => $args{'OPERATOR'}, | |
2500 | TYPE => $args{'TYPE'}, | |
2501 | DESCRIPTION => join( ' ', | |
2502 | $self->loc($watcher_type), | |
2503 | $args{'OPERATOR'}, $args{'VALUE'}, ), | |
2504 | ); | |
2505 | } | |
2506 | ||
2507 | ||
2508 | ||
2509 | ||
2510 | ||
2511 | ||
2512 | =head2 LimitLinkedTo | |
2513 | ||
2514 | LimitLinkedTo takes a paramhash with two fields: TYPE and TARGET | |
2515 | TYPE limits the sort of link we want to search on | |
2516 | ||
2517 | TYPE = { RefersTo, MemberOf, DependsOn } | |
2518 | ||
2519 | TARGET is the id or URI of the TARGET of the link | |
2520 | ||
2521 | =cut | |
2522 | ||
2523 | sub LimitLinkedTo { | |
2524 | my $self = shift; | |
2525 | my %args = ( | |
2526 | TARGET => undef, | |
2527 | TYPE => undef, | |
2528 | OPERATOR => '=', | |
2529 | @_ | |
2530 | ); | |
2531 | ||
2532 | $self->Limit( | |
2533 | FIELD => 'LinkedTo', | |
2534 | BASE => undef, | |
2535 | TARGET => $args{'TARGET'}, | |
2536 | TYPE => $args{'TYPE'}, | |
2537 | DESCRIPTION => $self->loc( | |
2538 | "Tickets [_1] by [_2]", | |
2539 | $self->loc( $args{'TYPE'} ), | |
2540 | $args{'TARGET'} | |
2541 | ), | |
2542 | OPERATOR => $args{'OPERATOR'}, | |
2543 | ); | |
2544 | } | |
2545 | ||
2546 | ||
2547 | ||
2548 | =head2 LimitLinkedFrom | |
2549 | ||
2550 | LimitLinkedFrom takes a paramhash with two fields: TYPE and BASE | |
2551 | TYPE limits the sort of link we want to search on | |
2552 | ||
2553 | ||
2554 | BASE is the id or URI of the BASE of the link | |
2555 | ||
2556 | =cut | |
2557 | ||
2558 | sub LimitLinkedFrom { | |
2559 | my $self = shift; | |
2560 | my %args = ( | |
2561 | BASE => undef, | |
2562 | TYPE => undef, | |
2563 | OPERATOR => '=', | |
2564 | @_ | |
2565 | ); | |
2566 | ||
2567 | # translate RT2 From/To naming to RT3 TicketSQL naming | |
2568 | my %fromToMap = qw(DependsOn DependentOn | |
2569 | MemberOf HasMember | |
2570 | RefersTo ReferredToBy); | |
2571 | ||
2572 | my $type = $args{'TYPE'}; | |
2573 | $type = $fromToMap{$type} if exists( $fromToMap{$type} ); | |
2574 | ||
2575 | $self->Limit( | |
2576 | FIELD => 'LinkedTo', | |
2577 | TARGET => undef, | |
2578 | BASE => $args{'BASE'}, | |
2579 | TYPE => $type, | |
2580 | DESCRIPTION => $self->loc( | |
2581 | "Tickets [_1] [_2]", | |
2582 | $self->loc( $args{'TYPE'} ), | |
2583 | $args{'BASE'}, | |
2584 | ), | |
2585 | OPERATOR => $args{'OPERATOR'}, | |
2586 | ); | |
2587 | } | |
2588 | ||
2589 | ||
2590 | sub LimitMemberOf { | |
2591 | my $self = shift; | |
2592 | my $ticket_id = shift; | |
2593 | return $self->LimitLinkedTo( | |
2594 | @_, | |
2595 | TARGET => $ticket_id, | |
2596 | TYPE => 'MemberOf', | |
2597 | ); | |
2598 | } | |
2599 | ||
2600 | ||
2601 | sub LimitHasMember { | |
2602 | my $self = shift; | |
2603 | my $ticket_id = shift; | |
2604 | return $self->LimitLinkedFrom( | |
2605 | @_, | |
2606 | BASE => "$ticket_id", | |
2607 | TYPE => 'HasMember', | |
2608 | ); | |
2609 | ||
2610 | } | |
2611 | ||
2612 | ||
2613 | ||
2614 | sub LimitDependsOn { | |
2615 | my $self = shift; | |
2616 | my $ticket_id = shift; | |
2617 | return $self->LimitLinkedTo( | |
2618 | @_, | |
2619 | TARGET => $ticket_id, | |
2620 | TYPE => 'DependsOn', | |
2621 | ); | |
2622 | ||
2623 | } | |
2624 | ||
2625 | ||
2626 | ||
2627 | sub LimitDependedOnBy { | |
2628 | my $self = shift; | |
2629 | my $ticket_id = shift; | |
2630 | return $self->LimitLinkedFrom( | |
2631 | @_, | |
2632 | BASE => $ticket_id, | |
2633 | TYPE => 'DependentOn', | |
2634 | ); | |
2635 | ||
2636 | } | |
2637 | ||
2638 | ||
2639 | ||
2640 | sub LimitRefersTo { | |
2641 | my $self = shift; | |
2642 | my $ticket_id = shift; | |
2643 | return $self->LimitLinkedTo( | |
2644 | @_, | |
2645 | TARGET => $ticket_id, | |
2646 | TYPE => 'RefersTo', | |
2647 | ); | |
2648 | ||
2649 | } | |
2650 | ||
2651 | ||
2652 | ||
2653 | sub LimitReferredToBy { | |
2654 | my $self = shift; | |
2655 | my $ticket_id = shift; | |
2656 | return $self->LimitLinkedFrom( | |
2657 | @_, | |
2658 | BASE => $ticket_id, | |
2659 | TYPE => 'ReferredToBy', | |
2660 | ); | |
2661 | } | |
2662 | ||
2663 | ||
2664 | ||
2665 | ||
2666 | ||
2667 | =head2 LimitDate (FIELD => 'DateField', OPERATOR => $oper, VALUE => $ISODate) | |
2668 | ||
2669 | Takes a paramhash with the fields FIELD OPERATOR and VALUE. | |
2670 | ||
2671 | OPERATOR is one of > or < | |
2672 | VALUE is a date and time in ISO format in GMT | |
2673 | FIELD is one of Starts, Started, Told, Created, Resolved, LastUpdated | |
2674 | ||
2675 | There are also helper functions of the form LimitFIELD that eliminate | |
2676 | the need to pass in a FIELD argument. | |
2677 | ||
2678 | =cut | |
2679 | ||
2680 | sub LimitDate { | |
2681 | my $self = shift; | |
2682 | my %args = ( | |
2683 | FIELD => undef, | |
2684 | VALUE => undef, | |
2685 | OPERATOR => undef, | |
2686 | ||
2687 | @_ | |
2688 | ); | |
2689 | ||
2690 | #Set the description if we didn't get handed it above | |
2691 | unless ( $args{'DESCRIPTION'} ) { | |
2692 | $args{'DESCRIPTION'} = $args{'FIELD'} . " " | |
2693 | . $args{'OPERATOR'} . " " | |
2694 | . $args{'VALUE'} . " GMT"; | |
2695 | } | |
2696 | ||
2697 | $self->Limit(%args); | |
2698 | ||
2699 | } | |
2700 | ||
2701 | ||
2702 | sub LimitCreated { | |
2703 | my $self = shift; | |
2704 | $self->LimitDate( FIELD => 'Created', @_ ); | |
2705 | } | |
2706 | ||
2707 | sub LimitDue { | |
2708 | my $self = shift; | |
2709 | $self->LimitDate( FIELD => 'Due', @_ ); | |
2710 | ||
2711 | } | |
2712 | ||
2713 | sub LimitStarts { | |
2714 | my $self = shift; | |
2715 | $self->LimitDate( FIELD => 'Starts', @_ ); | |
2716 | ||
2717 | } | |
2718 | ||
2719 | sub LimitStarted { | |
2720 | my $self = shift; | |
2721 | $self->LimitDate( FIELD => 'Started', @_ ); | |
2722 | } | |
2723 | ||
2724 | sub LimitResolved { | |
2725 | my $self = shift; | |
2726 | $self->LimitDate( FIELD => 'Resolved', @_ ); | |
2727 | } | |
2728 | ||
2729 | sub LimitTold { | |
2730 | my $self = shift; | |
2731 | $self->LimitDate( FIELD => 'Told', @_ ); | |
2732 | } | |
2733 | ||
2734 | sub LimitLastUpdated { | |
2735 | my $self = shift; | |
2736 | $self->LimitDate( FIELD => 'LastUpdated', @_ ); | |
2737 | } | |
2738 | ||
2739 | # | |
2740 | ||
2741 | =head2 LimitTransactionDate (OPERATOR => $oper, VALUE => $ISODate) | |
2742 | ||
2743 | Takes a paramhash with the fields FIELD OPERATOR and VALUE. | |
2744 | ||
2745 | OPERATOR is one of > or < | |
2746 | VALUE is a date and time in ISO format in GMT | |
2747 | ||
2748 | ||
2749 | =cut | |
2750 | ||
2751 | sub LimitTransactionDate { | |
2752 | my $self = shift; | |
2753 | my %args = ( | |
2754 | FIELD => 'TransactionDate', | |
2755 | VALUE => undef, | |
2756 | OPERATOR => undef, | |
2757 | ||
2758 | @_ | |
2759 | ); | |
2760 | ||
2761 | # <20021217042756.GK28744@pallas.fsck.com> | |
2762 | # "Kill It" - Jesse. | |
2763 | ||
2764 | #Set the description if we didn't get handed it above | |
2765 | unless ( $args{'DESCRIPTION'} ) { | |
2766 | $args{'DESCRIPTION'} = $args{'FIELD'} . " " | |
2767 | . $args{'OPERATOR'} . " " | |
2768 | . $args{'VALUE'} . " GMT"; | |
2769 | } | |
2770 | ||
2771 | $self->Limit(%args); | |
2772 | ||
2773 | } | |
2774 | ||
2775 | ||
2776 | ||
2777 | ||
2778 | =head2 LimitCustomField | |
2779 | ||
2780 | Takes a paramhash of key/value pairs with the following keys: | |
2781 | ||
2782 | =over 4 | |
2783 | ||
2784 | =item CUSTOMFIELD - CustomField name or id. If a name is passed, an additional parameter QUEUE may also be passed to distinguish the custom field. | |
2785 | ||
2786 | =item OPERATOR - The usual Limit operators | |
2787 | ||
2788 | =item VALUE - The value to compare against | |
2789 | ||
2790 | =back | |
2791 | ||
2792 | =cut | |
2793 | ||
2794 | sub LimitCustomField { | |
2795 | my $self = shift; | |
2796 | my %args = ( | |
2797 | VALUE => undef, | |
2798 | CUSTOMFIELD => undef, | |
2799 | OPERATOR => '=', | |
2800 | DESCRIPTION => undef, | |
2801 | FIELD => 'CustomFieldValue', | |
2802 | QUOTEVALUE => 1, | |
2803 | @_ | |
2804 | ); | |
2805 | ||
2806 | my $CF = RT::CustomField->new( $self->CurrentUser ); | |
2807 | if ( $args{CUSTOMFIELD} =~ /^\d+$/ ) { | |
2808 | $CF->Load( $args{CUSTOMFIELD} ); | |
2809 | } | |
2810 | else { | |
2811 | $CF->LoadByNameAndQueue( | |
2812 | Name => $args{CUSTOMFIELD}, | |
2813 | Queue => $args{QUEUE} | |
2814 | ); | |
2815 | $args{CUSTOMFIELD} = $CF->Id; | |
2816 | } | |
2817 | ||
2818 | #If we are looking to compare with a null value. | |
2819 | if ( $args{'OPERATOR'} =~ /^is$/i ) { | |
2820 | $args{'DESCRIPTION'} | |
2821 | ||= $self->loc( "Custom field [_1] has no value.", $CF->Name ); | |
2822 | } | |
2823 | elsif ( $args{'OPERATOR'} =~ /^is not$/i ) { | |
2824 | $args{'DESCRIPTION'} | |
2825 | ||= $self->loc( "Custom field [_1] has a value.", $CF->Name ); | |
2826 | } | |
2827 | ||
2828 | # if we're not looking to compare with a null value | |
2829 | else { | |
2830 | $args{'DESCRIPTION'} ||= $self->loc( "Custom field [_1] [_2] [_3]", | |
2831 | $CF->Name, $args{OPERATOR}, $args{VALUE} ); | |
2832 | } | |
2833 | ||
2834 | if ( defined $args{'QUEUE'} && $args{'QUEUE'} =~ /\D/ ) { | |
2835 | my $QueueObj = RT::Queue->new( $self->CurrentUser ); | |
2836 | $QueueObj->Load( $args{'QUEUE'} ); | |
2837 | $args{'QUEUE'} = $QueueObj->Id; | |
2838 | } | |
2839 | delete $args{'QUEUE'} unless defined $args{'QUEUE'} && length $args{'QUEUE'}; | |
2840 | ||
2841 | my @rest; | |
2842 | @rest = ( ENTRYAGGREGATOR => 'AND' ) | |
2843 | if ( $CF->Type eq 'SelectMultiple' ); | |
2844 | ||
2845 | $self->Limit( | |
2846 | VALUE => $args{VALUE}, | |
2847 | FIELD => "CF" | |
2848 | .(defined $args{'QUEUE'}? ".{$args{'QUEUE'}}" : '' ) | |
2849 | .".{" . $CF->Name . "}", | |
2850 | OPERATOR => $args{OPERATOR}, | |
2851 | CUSTOMFIELD => 1, | |
2852 | @rest, | |
2853 | ); | |
2854 | ||
2855 | $self->{'RecalcTicketLimits'} = 1; | |
2856 | } | |
2857 | ||
2858 | ||
2859 | ||
2860 | =head2 _NextIndex | |
2861 | ||
2862 | Keep track of the counter for the array of restrictions | |
2863 | ||
2864 | =cut | |
2865 | ||
2866 | sub _NextIndex { | |
2867 | my $self = shift; | |
2868 | return ( $self->{'restriction_index'}++ ); | |
2869 | } | |
2870 | ||
2871 | ||
2872 | ||
2873 | ||
2874 | sub _Init { | |
2875 | my $self = shift; | |
2876 | $self->{'table'} = "Tickets"; | |
2877 | $self->{'RecalcTicketLimits'} = 1; | |
2878 | $self->{'looking_at_effective_id'} = 0; | |
2879 | $self->{'looking_at_type'} = 0; | |
2880 | $self->{'restriction_index'} = 1; | |
2881 | $self->{'primary_key'} = "id"; | |
2882 | delete $self->{'items_array'}; | |
2883 | delete $self->{'item_map'}; | |
2884 | delete $self->{'columns_to_display'}; | |
2885 | $self->SUPER::_Init(@_); | |
2886 | ||
2887 | $self->_InitSQL; | |
2888 | ||
2889 | } | |
2890 | ||
2891 | ||
2892 | sub Count { | |
2893 | my $self = shift; | |
2894 | $self->_ProcessRestrictions() if ( $self->{'RecalcTicketLimits'} == 1 ); | |
2895 | return ( $self->SUPER::Count() ); | |
2896 | } | |
2897 | ||
2898 | ||
2899 | sub CountAll { | |
2900 | my $self = shift; | |
2901 | $self->_ProcessRestrictions() if ( $self->{'RecalcTicketLimits'} == 1 ); | |
2902 | return ( $self->SUPER::CountAll() ); | |
2903 | } | |
2904 | ||
2905 | ||
2906 | ||
2907 | =head2 ItemsArrayRef | |
2908 | ||
2909 | Returns a reference to the set of all items found in this search | |
2910 | ||
2911 | =cut | |
2912 | ||
2913 | sub ItemsArrayRef { | |
2914 | my $self = shift; | |
2915 | ||
2916 | return $self->{'items_array'} if $self->{'items_array'}; | |
2917 | ||
2918 | my $placeholder = $self->_ItemsCounter; | |
2919 | $self->GotoFirstItem(); | |
2920 | while ( my $item = $self->Next ) { | |
2921 | push( @{ $self->{'items_array'} }, $item ); | |
2922 | } | |
2923 | $self->GotoItem($placeholder); | |
2924 | $self->{'items_array'} | |
2925 | = $self->ItemsOrderBy( $self->{'items_array'} ); | |
2926 | ||
2927 | return $self->{'items_array'}; | |
2928 | } | |
2929 | ||
2930 | sub ItemsArrayRefWindow { | |
2931 | my $self = shift; | |
2932 | my $window = shift; | |
2933 | ||
2934 | my @old = ($self->_ItemsCounter, $self->RowsPerPage, $self->FirstRow+1); | |
2935 | ||
2936 | $self->RowsPerPage( $window ); | |
2937 | $self->FirstRow(1); | |
2938 | $self->GotoFirstItem; | |
2939 | ||
2940 | my @res; | |
2941 | while ( my $item = $self->Next ) { | |
2942 | push @res, $item; | |
2943 | } | |
2944 | ||
2945 | $self->RowsPerPage( $old[1] ); | |
2946 | $self->FirstRow( $old[2] ); | |
2947 | $self->GotoItem( $old[0] ); | |
2948 | ||
2949 | return \@res; | |
2950 | } | |
2951 | ||
2952 | ||
2953 | sub Next { | |
2954 | my $self = shift; | |
2955 | ||
2956 | $self->_ProcessRestrictions() if ( $self->{'RecalcTicketLimits'} == 1 ); | |
2957 | ||
2958 | my $Ticket = $self->SUPER::Next; | |
2959 | return $Ticket unless $Ticket; | |
2960 | ||
2961 | if ( $Ticket->__Value('Status') eq 'deleted' | |
2962 | && !$self->{'allow_deleted_search'} ) | |
2963 | { | |
2964 | return $self->Next; | |
2965 | } | |
2966 | elsif ( RT->Config->Get('UseSQLForACLChecks') ) { | |
2967 | # if we found a ticket with this option enabled then | |
2968 | # all tickets we found are ACLed, cache this fact | |
2969 | my $key = join ";:;", $self->CurrentUser->id, 'ShowTicket', 'RT::Ticket-'. $Ticket->id; | |
2970 | $RT::Principal::_ACL_CACHE->set( $key => 1 ); | |
2971 | return $Ticket; | |
2972 | } | |
2973 | elsif ( $Ticket->CurrentUserHasRight('ShowTicket') ) { | |
2974 | # has rights | |
2975 | return $Ticket; | |
2976 | } | |
2977 | else { | |
2978 | # If the user doesn't have the right to show this ticket | |
2979 | return $self->Next; | |
2980 | } | |
2981 | } | |
2982 | ||
2983 | sub _DoSearch { | |
2984 | my $self = shift; | |
2985 | $self->CurrentUserCanSee if RT->Config->Get('UseSQLForACLChecks'); | |
2986 | return $self->SUPER::_DoSearch( @_ ); | |
2987 | } | |
2988 | ||
2989 | sub _DoCount { | |
2990 | my $self = shift; | |
2991 | $self->CurrentUserCanSee if RT->Config->Get('UseSQLForACLChecks'); | |
2992 | return $self->SUPER::_DoCount( @_ ); | |
2993 | } | |
2994 | ||
2995 | sub _RolesCanSee { | |
2996 | my $self = shift; | |
2997 | ||
2998 | my $cache_key = 'RolesHasRight;:;ShowTicket'; | |
2999 | ||
3000 | if ( my $cached = $RT::Principal::_ACL_CACHE->fetch( $cache_key ) ) { | |
3001 | return %$cached; | |
3002 | } | |
3003 | ||
3004 | my $ACL = RT::ACL->new( RT->SystemUser ); | |
3005 | $ACL->Limit( FIELD => 'RightName', VALUE => 'ShowTicket' ); | |
3006 | $ACL->Limit( FIELD => 'PrincipalType', OPERATOR => '!=', VALUE => 'Group' ); | |
3007 | my $principal_alias = $ACL->Join( | |
3008 | ALIAS1 => 'main', | |
3009 | FIELD1 => 'PrincipalId', | |
3010 | TABLE2 => 'Principals', | |
3011 | FIELD2 => 'id', | |
3012 | ); | |
3013 | $ACL->Limit( ALIAS => $principal_alias, FIELD => 'Disabled', VALUE => 0 ); | |
3014 | ||
3015 | my %res = (); | |
3016 | foreach my $ACE ( @{ $ACL->ItemsArrayRef } ) { | |
3017 | my $role = $ACE->__Value('PrincipalType'); | |
3018 | my $type = $ACE->__Value('ObjectType'); | |
3019 | if ( $type eq 'RT::System' ) { | |
3020 | $res{ $role } = 1; | |
3021 | } | |
3022 | elsif ( $type eq 'RT::Queue' ) { | |
3023 | next if $res{ $role } && !ref $res{ $role }; | |
3024 | push @{ $res{ $role } ||= [] }, $ACE->__Value('ObjectId'); | |
3025 | } | |
3026 | else { | |
3027 | $RT::Logger->error('ShowTicket right is granted on unsupported object'); | |
3028 | } | |
3029 | } | |
3030 | $RT::Principal::_ACL_CACHE->set( $cache_key => \%res ); | |
3031 | return %res; | |
3032 | } | |
3033 | ||
3034 | sub _DirectlyCanSeeIn { | |
3035 | my $self = shift; | |
3036 | my $id = $self->CurrentUser->id; | |
3037 | ||
3038 | my $cache_key = 'User-'. $id .';:;ShowTicket;:;DirectlyCanSeeIn'; | |
3039 | if ( my $cached = $RT::Principal::_ACL_CACHE->fetch( $cache_key ) ) { | |
3040 | return @$cached; | |
3041 | } | |
3042 | ||
3043 | my $ACL = RT::ACL->new( RT->SystemUser ); | |
3044 | $ACL->Limit( FIELD => 'RightName', VALUE => 'ShowTicket' ); | |
3045 | my $principal_alias = $ACL->Join( | |
3046 | ALIAS1 => 'main', | |
3047 | FIELD1 => 'PrincipalId', | |
3048 | TABLE2 => 'Principals', | |
3049 | FIELD2 => 'id', | |
3050 | ); | |
3051 | $ACL->Limit( ALIAS => $principal_alias, FIELD => 'Disabled', VALUE => 0 ); | |
3052 | my $cgm_alias = $ACL->Join( | |
3053 | ALIAS1 => 'main', | |
3054 | FIELD1 => 'PrincipalId', | |
3055 | TABLE2 => 'CachedGroupMembers', | |
3056 | FIELD2 => 'GroupId', | |
3057 | ); | |
3058 | $ACL->Limit( ALIAS => $cgm_alias, FIELD => 'MemberId', VALUE => $id ); | |
3059 | $ACL->Limit( ALIAS => $cgm_alias, FIELD => 'Disabled', VALUE => 0 ); | |
3060 | ||
3061 | my @res = (); | |
3062 | foreach my $ACE ( @{ $ACL->ItemsArrayRef } ) { | |
3063 | my $type = $ACE->__Value('ObjectType'); | |
3064 | if ( $type eq 'RT::System' ) { | |
3065 | # If user is direct member of a group that has the right | |
3066 | # on the system then he can see any ticket | |
3067 | $RT::Principal::_ACL_CACHE->set( $cache_key => [-1] ); | |
3068 | return (-1); | |
3069 | } | |
3070 | elsif ( $type eq 'RT::Queue' ) { | |
3071 | push @res, $ACE->__Value('ObjectId'); | |
3072 | } | |
3073 | else { | |
3074 | $RT::Logger->error('ShowTicket right is granted on unsupported object'); | |
3075 | } | |
3076 | } | |
3077 | $RT::Principal::_ACL_CACHE->set( $cache_key => \@res ); | |
3078 | return @res; | |
3079 | } | |
3080 | ||
3081 | sub CurrentUserCanSee { | |
3082 | my $self = shift; | |
3083 | return if $self->{'_sql_current_user_can_see_applied'}; | |
3084 | ||
3085 | return $self->{'_sql_current_user_can_see_applied'} = 1 | |
3086 | if $self->CurrentUser->UserObj->HasRight( | |
3087 | Right => 'SuperUser', Object => $RT::System | |
3088 | ); | |
3089 | ||
3090 | my $id = $self->CurrentUser->id; | |
3091 | ||
3092 | # directly can see in all queues then we have nothing to do | |
3093 | my @direct_queues = $self->_DirectlyCanSeeIn; | |
3094 | return $self->{'_sql_current_user_can_see_applied'} = 1 | |
3095 | if @direct_queues && $direct_queues[0] == -1; | |
3096 | ||
3097 | my %roles = $self->_RolesCanSee; | |
3098 | { | |
3099 | my %skip = map { $_ => 1 } @direct_queues; | |
3100 | foreach my $role ( keys %roles ) { | |
3101 | next unless ref $roles{ $role }; | |
3102 | ||
3103 | my @queues = grep !$skip{$_}, @{ $roles{ $role } }; | |
3104 | if ( @queues ) { | |
3105 | $roles{ $role } = \@queues; | |
3106 | } else { | |
3107 | delete $roles{ $role }; | |
3108 | } | |
3109 | } | |
3110 | } | |
3111 | ||
3112 | # there is no global watchers, only queues and tickes, if at | |
3113 | # some point we will add global roles then it's gonna blow | |
3114 | # the idea here is that if the right is set globaly for a role | |
3115 | # and user plays this role for a queue directly not a ticket | |
3116 | # then we have to check in advance | |
3117 | if ( my @tmp = grep $_ ne 'Owner' && !ref $roles{ $_ }, keys %roles ) { | |
3118 | ||
3119 | my $groups = RT::Groups->new( RT->SystemUser ); | |
3120 | $groups->Limit( FIELD => 'Domain', VALUE => 'RT::Queue-Role' ); | |
3121 | foreach ( @tmp ) { | |
3122 | $groups->Limit( FIELD => 'Type', VALUE => $_ ); | |
3123 | } | |
3124 | my $principal_alias = $groups->Join( | |
3125 | ALIAS1 => 'main', | |
3126 | FIELD1 => 'id', | |
3127 | TABLE2 => 'Principals', | |
3128 | FIELD2 => 'id', | |
3129 | ); | |
3130 | $groups->Limit( ALIAS => $principal_alias, FIELD => 'Disabled', VALUE => 0 ); | |
3131 | my $cgm_alias = $groups->Join( | |
3132 | ALIAS1 => 'main', | |
3133 | FIELD1 => 'id', | |
3134 | TABLE2 => 'CachedGroupMembers', | |
3135 | FIELD2 => 'GroupId', | |
3136 | ); | |
3137 | $groups->Limit( ALIAS => $cgm_alias, FIELD => 'MemberId', VALUE => $id ); | |
3138 | $groups->Limit( ALIAS => $cgm_alias, FIELD => 'Disabled', VALUE => 0 ); | |
3139 | while ( my $group = $groups->Next ) { | |
3140 | push @direct_queues, $group->Instance; | |
3141 | } | |
3142 | } | |
3143 | ||
3144 | unless ( @direct_queues || keys %roles ) { | |
3145 | $self->SUPER::Limit( | |
3146 | SUBCLAUSE => 'ACL', | |
3147 | ALIAS => 'main', | |
3148 | FIELD => 'id', | |
3149 | VALUE => 0, | |
3150 | ENTRYAGGREGATOR => 'AND', | |
3151 | ); | |
3152 | return $self->{'_sql_current_user_can_see_applied'} = 1; | |
3153 | } | |
3154 | ||
3155 | { | |
3156 | my $join_roles = keys %roles; | |
3157 | $join_roles = 0 if $join_roles == 1 && $roles{'Owner'}; | |
3158 | my ($role_group_alias, $cgm_alias); | |
3159 | if ( $join_roles ) { | |
3160 | $role_group_alias = $self->_RoleGroupsJoin( New => 1 ); | |
3161 | $cgm_alias = $self->_GroupMembersJoin( GroupsAlias => $role_group_alias ); | |
3162 | $self->SUPER::Limit( | |
3163 | LEFTJOIN => $cgm_alias, | |
3164 | FIELD => 'MemberId', | |
3165 | OPERATOR => '=', | |
3166 | VALUE => $id, | |
3167 | ); | |
3168 | } | |
3169 | my $limit_queues = sub { | |
3170 | my $ea = shift; | |
3171 | my @queues = @_; | |
3172 | ||
3173 | return unless @queues; | |
3174 | if ( @queues == 1 ) { | |
3175 | $self->SUPER::Limit( | |
3176 | SUBCLAUSE => 'ACL', | |
3177 | ALIAS => 'main', | |
3178 | FIELD => 'Queue', | |
3179 | VALUE => $_[0], | |
3180 | ENTRYAGGREGATOR => $ea, | |
3181 | ); | |
3182 | } else { | |
3183 | $self->SUPER::_OpenParen('ACL'); | |
3184 | foreach my $q ( @queues ) { | |
3185 | $self->SUPER::Limit( | |
3186 | SUBCLAUSE => 'ACL', | |
3187 | ALIAS => 'main', | |
3188 | FIELD => 'Queue', | |
3189 | VALUE => $q, | |
3190 | ENTRYAGGREGATOR => $ea, | |
3191 | ); | |
3192 | $ea = 'OR'; | |
3193 | } | |
3194 | $self->SUPER::_CloseParen('ACL'); | |
3195 | } | |
3196 | return 1; | |
3197 | }; | |
3198 | ||
3199 | $self->SUPER::_OpenParen('ACL'); | |
3200 | my $ea = 'AND'; | |
3201 | $ea = 'OR' if $limit_queues->( $ea, @direct_queues ); | |
3202 | while ( my ($role, $queues) = each %roles ) { | |
3203 | $self->SUPER::_OpenParen('ACL'); | |
3204 | if ( $role eq 'Owner' ) { | |
3205 | $self->SUPER::Limit( | |
3206 | SUBCLAUSE => 'ACL', | |
3207 | FIELD => 'Owner', | |
3208 | VALUE => $id, | |
3209 | ENTRYAGGREGATOR => $ea, | |
3210 | ); | |
3211 | } | |
3212 | else { | |
3213 | $self->SUPER::Limit( | |
3214 | SUBCLAUSE => 'ACL', | |
3215 | ALIAS => $cgm_alias, | |
3216 | FIELD => 'MemberId', | |
3217 | OPERATOR => 'IS NOT', | |
3218 | VALUE => 'NULL', | |
3219 | QUOTEVALUE => 0, | |
3220 | ENTRYAGGREGATOR => $ea, | |
3221 | ); | |
3222 | $self->SUPER::Limit( | |
3223 | SUBCLAUSE => 'ACL', | |
3224 | ALIAS => $role_group_alias, | |
3225 | FIELD => 'Type', | |
3226 | VALUE => $role, | |
3227 | ENTRYAGGREGATOR => 'AND', | |
3228 | ); | |
3229 | } | |
3230 | $limit_queues->( 'AND', @$queues ) if ref $queues; | |
3231 | $ea = 'OR' if $ea eq 'AND'; | |
3232 | $self->SUPER::_CloseParen('ACL'); | |
3233 | } | |
3234 | $self->SUPER::_CloseParen('ACL'); | |
3235 | } | |
3236 | return $self->{'_sql_current_user_can_see_applied'} = 1; | |
3237 | } | |
3238 | ||
3239 | ||
3240 | ||
3241 | ||
3242 | ||
3243 | =head2 LoadRestrictions | |
3244 | ||
3245 | LoadRestrictions takes a string which can fully populate the TicketRestrictons hash. | |
3246 | TODO It is not yet implemented | |
3247 | ||
3248 | =cut | |
3249 | ||
3250 | ||
3251 | ||
3252 | =head2 DescribeRestrictions | |
3253 | ||
3254 | takes nothing. | |
3255 | Returns a hash keyed by restriction id. | |
3256 | Each element of the hash is currently a one element hash that contains DESCRIPTION which | |
3257 | is a description of the purpose of that TicketRestriction | |
3258 | ||
3259 | =cut | |
3260 | ||
3261 | sub DescribeRestrictions { | |
3262 | my $self = shift; | |
3263 | ||
3264 | my %listing; | |
3265 | ||
3266 | foreach my $row ( keys %{ $self->{'TicketRestrictions'} } ) { | |
3267 | $listing{$row} = $self->{'TicketRestrictions'}{$row}{'DESCRIPTION'}; | |
3268 | } | |
3269 | return (%listing); | |
3270 | } | |
3271 | ||
3272 | ||
3273 | ||
3274 | =head2 RestrictionValues FIELD | |
3275 | ||
3276 | Takes a restriction field and returns a list of values this field is restricted | |
3277 | to. | |
3278 | ||
3279 | =cut | |
3280 | ||
3281 | sub RestrictionValues { | |
3282 | my $self = shift; | |
3283 | my $field = shift; | |
3284 | map $self->{'TicketRestrictions'}{$_}{'VALUE'}, grep { | |
3285 | $self->{'TicketRestrictions'}{$_}{'FIELD'} eq $field | |
3286 | && $self->{'TicketRestrictions'}{$_}{'OPERATOR'} eq "=" | |
3287 | } | |
3288 | keys %{ $self->{'TicketRestrictions'} }; | |
3289 | } | |
3290 | ||
3291 | ||
3292 | ||
3293 | =head2 ClearRestrictions | |
3294 | ||
3295 | Removes all restrictions irretrievably | |
3296 | ||
3297 | =cut | |
3298 | ||
3299 | sub ClearRestrictions { | |
3300 | my $self = shift; | |
3301 | delete $self->{'TicketRestrictions'}; | |
3302 | $self->{'looking_at_effective_id'} = 0; | |
3303 | $self->{'looking_at_type'} = 0; | |
3304 | $self->{'RecalcTicketLimits'} = 1; | |
3305 | } | |
3306 | ||
3307 | ||
3308 | ||
3309 | =head2 DeleteRestriction | |
3310 | ||
3311 | Takes the row Id of a restriction (From DescribeRestrictions' output, for example. | |
3312 | Removes that restriction from the session's limits. | |
3313 | ||
3314 | =cut | |
3315 | ||
3316 | sub DeleteRestriction { | |
3317 | my $self = shift; | |
3318 | my $row = shift; | |
3319 | delete $self->{'TicketRestrictions'}{$row}; | |
3320 | ||
3321 | $self->{'RecalcTicketLimits'} = 1; | |
3322 | ||
3323 | #make the underlying easysearch object forget all its preconceptions | |
3324 | } | |
3325 | ||
3326 | ||
3327 | ||
3328 | # Convert a set of oldstyle SB Restrictions to Clauses for RQL | |
3329 | ||
3330 | sub _RestrictionsToClauses { | |
3331 | my $self = shift; | |
3332 | ||
3333 | my %clause; | |
3334 | foreach my $row ( keys %{ $self->{'TicketRestrictions'} } ) { | |
3335 | my $restriction = $self->{'TicketRestrictions'}{$row}; | |
3336 | ||
3337 | # We need to reimplement the subclause aggregation that SearchBuilder does. | |
3338 | # Default Subclause is ALIAS.FIELD, and default ALIAS is 'main', | |
3339 | # Then SB AND's the different Subclauses together. | |
3340 | ||
3341 | # So, we want to group things into Subclauses, convert them to | |
3342 | # SQL, and then join them with the appropriate DefaultEA. | |
3343 | # Then join each subclause group with AND. | |
3344 | ||
3345 | my $field = $restriction->{'FIELD'}; | |
3346 | my $realfield = $field; # CustomFields fake up a fieldname, so | |
3347 | # we need to figure that out | |
3348 | ||
3349 | # One special case | |
3350 | # Rewrite LinkedTo meta field to the real field | |
3351 | if ( $field =~ /LinkedTo/ ) { | |
3352 | $realfield = $field = $restriction->{'TYPE'}; | |
3353 | } | |
3354 | ||
3355 | # Two special case | |
3356 | # Handle subkey fields with a different real field | |
3357 | if ( $field =~ /^(\w+)\./ ) { | |
3358 | $realfield = $1; | |
3359 | } | |
3360 | ||
3361 | die "I don't know about $field yet" | |
3362 | unless ( exists $FIELD_METADATA{$realfield} | |
3363 | or $restriction->{CUSTOMFIELD} ); | |
3364 | ||
3365 | my $type = $FIELD_METADATA{$realfield}->[0]; | |
3366 | my $op = $restriction->{'OPERATOR'}; | |
3367 | ||
3368 | my $value = ( | |
3369 | grep {defined} | |
3370 | map { $restriction->{$_} } qw(VALUE TICKET BASE TARGET) | |
3371 | )[0]; | |
3372 | ||
3373 | # this performs the moral equivalent of defined or/dor/C<//>, | |
3374 | # without the short circuiting.You need to use a 'defined or' | |
3375 | # type thing instead of just checking for truth values, because | |
3376 | # VALUE could be 0.(i.e. "false") | |
3377 | ||
3378 | # You could also use this, but I find it less aesthetic: | |
3379 | # (although it does short circuit) | |
3380 | #( defined $restriction->{'VALUE'}? $restriction->{VALUE} : | |
3381 | # defined $restriction->{'TICKET'} ? | |
3382 | # $restriction->{TICKET} : | |
3383 | # defined $restriction->{'BASE'} ? | |
3384 | # $restriction->{BASE} : | |
3385 | # defined $restriction->{'TARGET'} ? | |
3386 | # $restriction->{TARGET} ) | |
3387 | ||
3388 | my $ea = $restriction->{ENTRYAGGREGATOR} | |
3389 | || $DefaultEA{$type} | |
3390 | || "AND"; | |
3391 | if ( ref $ea ) { | |
3392 | die "Invalid operator $op for $field ($type)" | |
3393 | unless exists $ea->{$op}; | |
3394 | $ea = $ea->{$op}; | |
3395 | } | |
3396 | ||
3397 | # Each CustomField should be put into a different Clause so they | |
3398 | # are ANDed together. | |
3399 | if ( $restriction->{CUSTOMFIELD} ) { | |
3400 | $realfield = $field; | |
3401 | } | |
3402 | ||
3403 | exists $clause{$realfield} or $clause{$realfield} = []; | |
3404 | ||
3405 | # Escape Quotes | |
3406 | $field =~ s!(['\\])!\\$1!g; | |
3407 | $value =~ s!(['\\])!\\$1!g; | |
3408 | my $data = [ $ea, $type, $field, $op, $value ]; | |
3409 | ||
3410 | # here is where we store extra data, say if it's a keyword or | |
3411 | # something. (I.e. "TYPE SPECIFIC STUFF") | |
3412 | ||
b5747ff2 MKG |
3413 | if (lc $ea eq 'none') { |
3414 | $clause{$realfield} = [ $data ]; | |
3415 | } else { | |
3416 | push @{ $clause{$realfield} }, $data; | |
3417 | } | |
84fb5b46 MKG |
3418 | } |
3419 | return \%clause; | |
3420 | } | |
3421 | ||
3422 | ||
3423 | ||
3424 | =head2 _ProcessRestrictions PARAMHASH | |
3425 | ||
3426 | # The new _ProcessRestrictions is somewhat dependent on the SQL stuff, | |
3427 | # but isn't quite generic enough to move into Tickets_SQL. | |
3428 | ||
3429 | =cut | |
3430 | ||
3431 | sub _ProcessRestrictions { | |
3432 | my $self = shift; | |
3433 | ||
3434 | #Blow away ticket aliases since we'll need to regenerate them for | |
3435 | #a new search | |
3436 | delete $self->{'TicketAliases'}; | |
3437 | delete $self->{'items_array'}; | |
3438 | delete $self->{'item_map'}; | |
3439 | delete $self->{'raw_rows'}; | |
3440 | delete $self->{'rows'}; | |
3441 | delete $self->{'count_all'}; | |
3442 | ||
3443 | my $sql = $self->Query; # Violating the _SQL namespace | |
3444 | if ( !$sql || $self->{'RecalcTicketLimits'} ) { | |
3445 | ||
3446 | # "Restrictions to Clauses Branch\n"; | |
3447 | my $clauseRef = eval { $self->_RestrictionsToClauses; }; | |
3448 | if ($@) { | |
3449 | $RT::Logger->error( "RestrictionsToClauses: " . $@ ); | |
3450 | $self->FromSQL(""); | |
3451 | } | |
3452 | else { | |
3453 | $sql = $self->ClausesToSQL($clauseRef); | |
3454 | $self->FromSQL($sql) if $sql; | |
3455 | } | |
3456 | } | |
3457 | ||
3458 | $self->{'RecalcTicketLimits'} = 0; | |
3459 | ||
3460 | } | |
3461 | ||
3462 | =head2 _BuildItemMap | |
3463 | ||
3464 | Build up a L</ItemMap> of first/last/next/prev items, so that we can | |
3465 | display search nav quickly. | |
3466 | ||
3467 | =cut | |
3468 | ||
3469 | sub _BuildItemMap { | |
3470 | my $self = shift; | |
3471 | ||
3472 | my $window = RT->Config->Get('TicketsItemMapSize'); | |
3473 | ||
3474 | $self->{'item_map'} = {}; | |
3475 | ||
3476 | my $items = $self->ItemsArrayRefWindow( $window ); | |
3477 | return unless $items && @$items; | |
3478 | ||
3479 | my $prev = 0; | |
3480 | $self->{'item_map'}{'first'} = $items->[0]->EffectiveId; | |
3481 | for ( my $i = 0; $i < @$items; $i++ ) { | |
3482 | my $item = $items->[$i]; | |
3483 | my $id = $item->EffectiveId; | |
3484 | $self->{'item_map'}{$id}{'defined'} = 1; | |
3485 | $self->{'item_map'}{$id}{'prev'} = $prev; | |
3486 | $self->{'item_map'}{$id}{'next'} = $items->[$i+1]->EffectiveId | |
3487 | if $items->[$i+1]; | |
3488 | $prev = $id; | |
3489 | } | |
3490 | $self->{'item_map'}{'last'} = $prev | |
3491 | if !$window || @$items < $window; | |
3492 | } | |
3493 | ||
3494 | =head2 ItemMap | |
3495 | ||
3496 | Returns an a map of all items found by this search. The map is a hash | |
3497 | of the form: | |
3498 | ||
3499 | { | |
3500 | first => <first ticket id found>, | |
3501 | last => <last ticket id found or undef>, | |
3502 | ||
3503 | <ticket id> => { | |
3504 | prev => <the ticket id found before>, | |
3505 | next => <the ticket id found after>, | |
3506 | }, | |
3507 | <ticket id> => { | |
3508 | prev => ..., | |
3509 | next => ..., | |
3510 | }, | |
3511 | } | |
3512 | ||
3513 | =cut | |
3514 | ||
3515 | sub ItemMap { | |
3516 | my $self = shift; | |
3517 | $self->_BuildItemMap unless $self->{'item_map'}; | |
3518 | return $self->{'item_map'}; | |
3519 | } | |
3520 | ||
3521 | ||
3522 | ||
3523 | ||
3524 | =head2 PrepForSerialization | |
3525 | ||
3526 | You don't want to serialize a big tickets object, as | |
3527 | the {items} hash will be instantly invalid _and_ eat | |
3528 | lots of space | |
3529 | ||
3530 | =cut | |
3531 | ||
3532 | sub PrepForSerialization { | |
3533 | my $self = shift; | |
3534 | delete $self->{'items'}; | |
3535 | delete $self->{'items_array'}; | |
3536 | $self->RedoSearch(); | |
3537 | } | |
3538 | ||
3539 | =head1 FLAGS | |
3540 | ||
3541 | RT::Tickets supports several flags which alter search behavior: | |
3542 | ||
3543 | ||
3544 | allow_deleted_search (Otherwise never show deleted tickets in search results) | |
3545 | looking_at_type (otherwise limit to type=ticket) | |
3546 | ||
3547 | These flags are set by calling | |
3548 | ||
3549 | $tickets->{'flagname'} = 1; | |
3550 | ||
3551 | BUG: There should be an API for this | |
3552 | ||
3553 | ||
3554 | ||
3555 | =cut | |
3556 | ||
3557 | ||
3558 | ||
3559 | =head2 NewItem | |
3560 | ||
3561 | Returns an empty new RT::Ticket item | |
3562 | ||
3563 | =cut | |
3564 | ||
3565 | sub NewItem { | |
3566 | my $self = shift; | |
3567 | return(RT::Ticket->new($self->CurrentUser)); | |
3568 | } | |
3569 | RT::Base->_ImportOverlays(); | |
3570 | ||
3571 | 1; |