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1 | %# BEGIN BPS TAGGED BLOCK {{{ |
2 | %# | |
3 | %# COPYRIGHT: | |
4 | %# | |
403d7b0b | 5 | %# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC |
84fb5b46 MKG |
6 | %# <sales@bestpractical.com> |
7 | %# | |
8 | %# (Except where explicitly superseded by other copyright notices) | |
9 | %# | |
10 | %# | |
11 | %# LICENSE: | |
12 | %# | |
13 | %# This work is made available to you under the terms of Version 2 of | |
14 | %# the GNU General Public License. A copy of that license should have | |
15 | %# been provided with this software, but in any event can be snarfed | |
16 | %# from www.gnu.org. | |
17 | %# | |
18 | %# This work is distributed in the hope that it will be useful, but | |
19 | %# WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | %# General Public License for more details. | |
22 | %# | |
23 | %# You should have received a copy of the GNU General Public License | |
24 | %# along with this program; if not, write to the Free Software | |
25 | %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | %# 02110-1301 or visit their web page on the internet at | |
27 | %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | %# | |
29 | %# | |
30 | %# CONTRIBUTION SUBMISSION POLICY: | |
31 | %# | |
32 | %# (The following paragraph is not intended to limit the rights granted | |
33 | %# to you to modify and distribute this software under the terms of | |
34 | %# the GNU General Public License and is only of importance to you if | |
35 | %# you choose to contribute your changes and enhancements to the | |
36 | %# community by submitting them to Best Practical Solutions, LLC.) | |
37 | %# | |
38 | %# By intentionally submitting any modifications, corrections or | |
39 | %# derivatives to this work, or any other work intended for use with | |
40 | %# Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | %# you are the copyright holder for those contributions and you grant | |
42 | %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | %# royalty-free, perpetual, license to use, copy, create derivative | |
44 | %# works based on those contributions, and sublicense and distribute | |
45 | %# those contributions and any derivatives thereof. | |
46 | %# | |
47 | %# END BPS TAGGED BLOCK }}} | |
48 | %# REST/1.0/Forms/ticket/comment | |
49 | %# | |
50 | <%ARGS> | |
51 | $id | |
52 | %changes | |
53 | </%ARGS> | |
54 | <%INIT> | |
55 | use MIME::Entity; | |
56 | use LWP::MediaTypes; | |
57 | use RT::Interface::REST; | |
84fb5b46 MKG |
58 | |
59 | $RT::Logger->debug("Got ticket id=$id for comment"); | |
60 | $RT::Logger->debug("Got args @{[keys(%changes)]}."); | |
61 | ||
62 | my $ticket = RT::Ticket->new($session{CurrentUser}); | |
63 | my ($c, $o, $k, $e) = ("", [], {}, 0); | |
64 | ||
65 | # http://.../REST/1.0/ticket/1/comment | |
66 | $ticket->Load($id); | |
67 | if (!$ticket->Id) { | |
68 | $e = 1; | |
69 | $c = "# Ticket $id does not exist."; | |
70 | goto OUTPUT; | |
71 | } | |
72 | ||
73 | my $action; | |
74 | ($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/; | |
75 | unless ($action =~ /^(?:Comment|Correspond)$/) { | |
76 | $e = 1; | |
77 | $c = "# Invalid action: `$action'."; | |
78 | goto OUTPUT; | |
79 | } | |
80 | ||
81 | my $text = $changes{Text}; | |
82 | my @atts = @{ vsplit($changes{Attachment}) }; | |
83 | ||
84 | if (!$changes{Text} && @atts == 0) { | |
85 | $e = 1; | |
86 | $c = "# Empty comment with no attachments submitted."; | |
87 | goto OUTPUT; | |
88 | } | |
89 | ||
403d7b0b MKG |
90 | my $ent = MIME::Entity->build( |
91 | Type => "multipart/mixed", | |
92 | 'X-RT-Interface' => 'REST', | |
93 | ); | |
01e3b242 MKG |
94 | $ent->attach( |
95 | 'Content-Type' => $changes{'Content-Type'} || 'text/plain', | |
96 | Data => $changes{Text}, | |
97 | ) if $changes{Text}; | |
84fb5b46 | 98 | |
84fb5b46 | 99 | |
01e3b242 MKG |
100 | { |
101 | my ($status, $msg) = process_attachments($ent, @atts); | |
102 | unless ( $status ) { | |
84fb5b46 | 103 | $e = 1; |
01e3b242 | 104 | $c = "# $msg"; |
84fb5b46 MKG |
105 | goto OUTPUT; |
106 | } | |
84fb5b46 MKG |
107 | } |
108 | ||
109 | unless ($ticket->CurrentUserHasRight('ModifyTicket') || | |
110 | ($action eq "Comment" && | |
111 | $ticket->CurrentUserHasRight("CommentOnTicket")) || | |
112 | ($action eq "Correspond" && | |
113 | $ticket->CurrentUserHasRight("ReplyToTicket"))) | |
114 | { | |
115 | $e = 1; | |
116 | $c = "# You are not allowed to $action on ticket $id."; | |
117 | goto OUTPUT; | |
118 | } | |
119 | ||
120 | my $cc = join ", ", @{ vsplit($changes{Cc}) }; | |
121 | my $bcc = join ", ", @{ vsplit($changes{Bcc}) }; | |
122 | my ($n, $s) = $ticket->$action(MIMEObj => $ent, | |
123 | CcMessageTo => $cc, | |
124 | BccMessageTo => $bcc, | |
125 | TimeTaken => $changes{TimeWorked} || 0); | |
126 | $c = "# ".$s; | |
127 | if ($changes{Status}) { | |
128 | my ($status_n, $status_s) = $ticket->SetStatus($changes{'Status'} ); | |
129 | $c .= "\n# ".$status_s; | |
130 | } | |
131 | ||
132 | OUTPUT: | |
c36a7e1d | 133 | |
84fb5b46 MKG |
134 | return [ $c, $o, $k, $e ]; |
135 | </%INIT> |