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1%# BEGIN BPS TAGGED BLOCK {{{
2%#
3%# COPYRIGHT:
4%#
403d7b0b 5%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
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6%# <sales@bestpractical.com>
7%#
8%# (Except where explicitly superseded by other copyright notices)
9%#
10%#
11%# LICENSE:
12%#
13%# This work is made available to you under the terms of Version 2 of
14%# the GNU General Public License. A copy of that license should have
15%# been provided with this software, but in any event can be snarfed
16%# from www.gnu.org.
17%#
18%# This work is distributed in the hope that it will be useful, but
19%# WITHOUT ANY WARRANTY; without even the implied warranty of
20%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21%# General Public License for more details.
22%#
23%# You should have received a copy of the GNU General Public License
24%# along with this program; if not, write to the Free Software
25%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26%# 02110-1301 or visit their web page on the internet at
27%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
28%#
29%#
30%# CONTRIBUTION SUBMISSION POLICY:
31%#
32%# (The following paragraph is not intended to limit the rights granted
33%# to you to modify and distribute this software under the terms of
34%# the GNU General Public License and is only of importance to you if
35%# you choose to contribute your changes and enhancements to the
36%# community by submitting them to Best Practical Solutions, LLC.)
37%#
38%# By intentionally submitting any modifications, corrections or
39%# derivatives to this work, or any other work intended for use with
40%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41%# you are the copyright holder for those contributions and you grant
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44%# works based on those contributions, and sublicense and distribute
45%# those contributions and any derivatives thereof.
46%#
47%# END BPS TAGGED BLOCK }}}
48%# REST/1.0/Forms/ticket/comment
49%#
50<%ARGS>
51$id
52%changes
53</%ARGS>
54<%INIT>
55use MIME::Entity;
56use LWP::MediaTypes;
57use RT::Interface::REST;
58use File::Temp qw(tempfile);
c36a7e1d 59my @tmp_files;
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60
61$RT::Logger->debug("Got ticket id=$id for comment");
62$RT::Logger->debug("Got args @{[keys(%changes)]}.");
63
64my $ticket = RT::Ticket->new($session{CurrentUser});
65my ($c, $o, $k, $e) = ("", [], {}, 0);
66
67# http://.../REST/1.0/ticket/1/comment
68$ticket->Load($id);
69if (!$ticket->Id) {
70 $e = 1;
71 $c = "# Ticket $id does not exist.";
72 goto OUTPUT;
73}
74
75my $action;
76($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/;
77unless ($action =~ /^(?:Comment|Correspond)$/) {
78 $e = 1;
79 $c = "# Invalid action: `$action'.";
80 goto OUTPUT;
81}
82
83my $text = $changes{Text};
84my @atts = @{ vsplit($changes{Attachment}) };
85
86if (!$changes{Text} && @atts == 0) {
87 $e = 1;
88 $c = "# Empty comment with no attachments submitted.";
89 goto OUTPUT;
90}
91
92my $cgi = $m->cgi_object;
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93my $ent = MIME::Entity->build(
94 Type => "multipart/mixed",
95 'X-RT-Interface' => 'REST',
96);
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97$ent->attach(Data => $changes{Text}) if $changes{Text};
98
99my $i = 1;
100foreach my $att (@atts) {
101 local $/=undef;
102 my $file = $att;
103 $file =~ s#^.*[\\/]##;
104
105 my $fh = $cgi->upload("attachment_$i");
106 if ($fh) {
107 my $buf;
108 my ($w, $tmp) = tempfile();
109 my $info = $cgi->uploadInfo($fh);
c36a7e1d 110 push @tmp_files, $tmp;
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111
112 while (sysread($fh, $buf, 8192)) {
113 syswrite($w, $buf);
114 }
115
116 $ent->attach(
117 Path => $tmp,
118 Type => $info->{'Content-Type'} || guess_media_type($tmp),
119 Filename => $file,
120 Disposition => "attachment"
121 );
122 }
123 else {
124 $e = 1;
125 $c = "# No attachment for $att.";
126 goto OUTPUT;
127 }
128
129 $i++;
130}
131
132unless ($ticket->CurrentUserHasRight('ModifyTicket') ||
133 ($action eq "Comment" &&
134 $ticket->CurrentUserHasRight("CommentOnTicket")) ||
135 ($action eq "Correspond" &&
136 $ticket->CurrentUserHasRight("ReplyToTicket")))
137{
138 $e = 1;
139 $c = "# You are not allowed to $action on ticket $id.";
140 goto OUTPUT;
141}
142
143my $cc = join ", ", @{ vsplit($changes{Cc}) };
144my $bcc = join ", ", @{ vsplit($changes{Bcc}) };
145my ($n, $s) = $ticket->$action(MIMEObj => $ent,
146 CcMessageTo => $cc,
147 BccMessageTo => $bcc,
148 TimeTaken => $changes{TimeWorked} || 0);
149$c = "# ".$s;
150if ($changes{Status}) {
151 my ($status_n, $status_s) = $ticket->SetStatus($changes{'Status'} );
152 $c .= "\n# ".$status_s;
153}
154
155OUTPUT:
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156
157unlink @tmp_files;
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158return [ $c, $o, $k, $e ];
159</%INIT>