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1 | %# BEGIN BPS TAGGED BLOCK {{{ |
2 | %# | |
3 | %# COPYRIGHT: | |
4 | %# | |
403d7b0b | 5 | %# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC |
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6 | %# <sales@bestpractical.com> |
7 | %# | |
8 | %# (Except where explicitly superseded by other copyright notices) | |
9 | %# | |
10 | %# | |
11 | %# LICENSE: | |
12 | %# | |
13 | %# This work is made available to you under the terms of Version 2 of | |
14 | %# the GNU General Public License. A copy of that license should have | |
15 | %# been provided with this software, but in any event can be snarfed | |
16 | %# from www.gnu.org. | |
17 | %# | |
18 | %# This work is distributed in the hope that it will be useful, but | |
19 | %# WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | %# General Public License for more details. | |
22 | %# | |
23 | %# You should have received a copy of the GNU General Public License | |
24 | %# along with this program; if not, write to the Free Software | |
25 | %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | %# 02110-1301 or visit their web page on the internet at | |
27 | %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | %# | |
29 | %# | |
30 | %# CONTRIBUTION SUBMISSION POLICY: | |
31 | %# | |
32 | %# (The following paragraph is not intended to limit the rights granted | |
33 | %# to you to modify and distribute this software under the terms of | |
34 | %# the GNU General Public License and is only of importance to you if | |
35 | %# you choose to contribute your changes and enhancements to the | |
36 | %# community by submitting them to Best Practical Solutions, LLC.) | |
37 | %# | |
38 | %# By intentionally submitting any modifications, corrections or | |
39 | %# derivatives to this work, or any other work intended for use with | |
40 | %# Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | %# you are the copyright holder for those contributions and you grant | |
42 | %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | %# royalty-free, perpetual, license to use, copy, create derivative | |
44 | %# works based on those contributions, and sublicense and distribute | |
45 | %# those contributions and any derivatives thereof. | |
46 | %# | |
47 | %# END BPS TAGGED BLOCK }}} | |
48 | <& /Elements/Header, Title => loc("Ticket #[_1] Jumbo update: [_2]", $Ticket->Id, $Ticket->Subject) &> | |
49 | <& /Elements/Tabs &> | |
50 | ||
51 | % $m->callback(CallbackName => 'BeforeActionList', Actions => \@results, ARGSRef => \%ARGS, Ticket => $Ticket); | |
52 | <& /Elements/ListActions, actions => \@results &> | |
53 | ||
54 | <form method="post" action="ModifyAll.html" name="TicketModifyAll" enctype="multipart/form-data"> | |
55 | % $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS ); | |
56 | <input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" /> | |
57 | ||
58 | <&| /Widgets/TitleBox, title => loc('Modify ticket # [_1]', $Ticket->Id), class=>'ticket-info-basics' &> | |
59 | <& Elements/EditBasics, TicketObj => $Ticket &> | |
60 | <& Elements/EditCustomFields, TicketObj => $Ticket &> | |
61 | </&> | |
62 | ||
63 | % $m->callback(CallbackName => 'AfterBasics', Ticket => $Ticket); | |
64 | <br /> | |
65 | ||
66 | <&| /Widgets/TitleBox, title => loc('Dates'), class=>'ticket-info-dates'&> | |
67 | <& Elements/EditDates, TicketObj => $Ticket &> | |
68 | </&> | |
69 | ||
70 | <br /> | |
71 | ||
72 | ||
73 | <&| /Widgets/TitleBox, title => loc('People'), class=>'ticket-info-people' &> | |
74 | <& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp, GroupString => $GroupString, GroupOp => $GroupOp, GroupField => $GroupField &> | |
75 | </&> | |
76 | ||
77 | <br /> | |
78 | ||
79 | <&| /Widgets/TitleBox, title => loc('Links'), class=>'ticket-info-links' &> | |
80 | <& /Elements/EditLinks, Object => $Ticket, Merge => 1 &> | |
81 | </&> | |
82 | ||
83 | <br /> | |
84 | ||
85 | <&| /Widgets/TitleBox, title => loc('Update ticket') &> | |
86 | <table> | |
87 | <tr> | |
88 | <td class="label"><&|/l&>Update Type</&>:</td> | |
89 | <td class="entry"> | |
90 | <select name="UpdateType"> | |
91 | % if ($CanComment) { | |
92 | <option value="private" ><&|/l&>Comments (Not sent to requestors)</&></option> | |
93 | % } | |
94 | % if ($CanRespond) { | |
95 | <option value="response"><&|/l&>Reply to requestors</&></option> | |
96 | % } | |
97 | </select> | |
98 | % $m->callback( %ARGS, CallbackName => 'AfterUpdateType' ); | |
99 | </td> | |
100 | </tr> | |
101 | <tr> | |
102 | <td class="label"><&|/l&>Subject</&>:</td> | |
103 | <td class="entry"><input name="UpdateSubject" size="60" value="<%$Ticket->Subject%>" /> | |
104 | % $m->callback( %ARGS, CallbackName => 'AfterSubject' ); | |
105 | </td> | |
106 | </tr> | |
107 | ||
108 | <tr><td colspan="2"><& /Ticket/Elements/EditTransactionCustomFields, %ARGS, TicketObj => $Ticket &></td></tr> | |
109 | ||
110 | <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &> | |
111 | ||
112 | <tr> | |
113 | <td class="labeltop"><&|/l&>Content</&>:</td> | |
114 | <td class="entry"> | |
403d7b0b | 115 | % if ( defined $ARGS{UpdateContent} && length $ARGS{UpdateContent} ) { |
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116 | <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0 &> |
117 | % } else { | |
118 | <& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &> | |
119 | % } | |
120 | </td></tr> | |
121 | </table> | |
122 | </&> | |
123 | ||
124 | ||
125 | <& /Elements/Submit, | |
126 | Name => 'SubmitTicket', | |
127 | Label => loc('Save Changes'), | |
128 | Caption => loc("If you've updated anything above, be sure to"), color => "#333399" &> | |
129 | </form> | |
130 | ||
131 | <%INIT> | |
132 | ||
133 | ||
134 | ||
135 | my $Ticket = LoadTicket($id); | |
136 | my $CustomFields = $Ticket->CustomFields; | |
137 | ||
138 | # call this to show up hints of valid cf values. | |
139 | $m->comp( | |
140 | '/Elements/ValidateCustomFields', | |
141 | CustomFields => $CustomFields, | |
142 | ARGSRef => {}, | |
143 | ); | |
144 | ||
145 | my $CanRespond = 0; | |
146 | my $CanComment = 0; | |
147 | ||
148 | ||
149 | $CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or | |
150 | $Ticket->CurrentUserHasRight('ModifyTicket') ); | |
151 | ||
152 | $CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or | |
153 | $Ticket->CurrentUserHasRight('ModifyTicket') ); | |
154 | ||
5b0d0914 | 155 | ProcessAttachments(ARGSRef => \%ARGS); |
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156 | |
157 | $m->callback( TicketObj => $Ticket, ARGSRef => \%ARGS ); | |
158 | my @results; | |
159 | ||
160 | unless ($OnlySearchForPeople or $OnlySearchForGroup or $ARGS{'AddMoreAttach'} ) { | |
161 | # There might be two owners. | |
162 | if ( ref ($ARGS{'Owner'} )) { | |
163 | my @owners =@{$ARGS{'Owner'}}; | |
164 | delete $ARGS{'Owner'}; | |
165 | foreach my $owner(@owners){ | |
166 | if (defined($owner) && $owner =~ /\D/) { | |
167 | $ARGS{'Owner'} = $owner unless ($Ticket->OwnerObj->Name eq $owner); | |
168 | } | |
169 | elsif (length $owner) { | |
170 | $ARGS{'Owner'} = $owner unless ($Ticket->OwnerObj->id == $owner); | |
171 | } | |
172 | } | |
173 | ||
174 | } | |
175 | ||
176 | push @results, ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS); | |
177 | push @results, ProcessObjectCustomFieldUpdates( Object => $Ticket, ARGSRef => \%ARGS); | |
178 | push @results, ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS); | |
179 | ||
180 | # Add session attachments if any to be processed by ProcessUpdateMessage | |
181 | $ARGS{'UpdateAttachments'} = $session{'Attachments'} if ( $session{'Attachments'} ); | |
182 | push @results, ProcessUpdateMessage( TicketObj => $Ticket, ARGSRef=>\%ARGS ); | |
183 | # Cleanup WebUI | |
184 | delete $session{'Attachments'}; | |
185 | ||
186 | push @results, ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS ); | |
187 | push @results, ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS); | |
188 | } | |
189 | ||
190 | $Ticket->ApplyTransactionBatch; | |
191 | ||
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192 | MaybeRedirectForResults( |
193 | Actions => \@results, | |
194 | Path => "/Ticket/ModifyAll.html", | |
195 | Arguments => { id => $Ticket->id }, | |
196 | ); | |
84fb5b46 | 197 | |
403d7b0b | 198 | # If they've gone and moved the ticket to somewhere they can't see, etc... |
84fb5b46 | 199 | unless ($Ticket->CurrentUserHasRight('ShowTicket')) { |
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200 | if (@results) { |
201 | Abort("A change was applied successfully, but you no longer have permissions to view the ticket", Actions => \@results); | |
202 | } else { | |
203 | Abort("No permission to view ticket"); | |
204 | } | |
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205 | } |
206 | ||
207 | ||
208 | </%INIT> | |
209 | ||
210 | ||
211 | ||
212 | <%ARGS> | |
213 | $OnlySearchForPeople => undef | |
214 | $OnlySearchForGroup => undef | |
215 | $UserField => undef | |
216 | $UserOp => undef | |
217 | $UserString => undef | |
218 | $GroupString => undef | |
219 | $GroupOp => undef | |
220 | $GroupField => undef | |
221 | $id => undef | |
222 | </%ARGS> | |
223 |