]>
Commit | Line | Data |
---|---|---|
84fb5b46 MKG |
1 | %# BEGIN BPS TAGGED BLOCK {{{ |
2 | %# | |
3 | %# COPYRIGHT: | |
4 | %# | |
320f0092 | 5 | %# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC |
84fb5b46 MKG |
6 | %# <sales@bestpractical.com> |
7 | %# | |
8 | %# (Except where explicitly superseded by other copyright notices) | |
9 | %# | |
10 | %# | |
11 | %# LICENSE: | |
12 | %# | |
13 | %# This work is made available to you under the terms of Version 2 of | |
14 | %# the GNU General Public License. A copy of that license should have | |
15 | %# been provided with this software, but in any event can be snarfed | |
16 | %# from www.gnu.org. | |
17 | %# | |
18 | %# This work is distributed in the hope that it will be useful, but | |
19 | %# WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | %# General Public License for more details. | |
22 | %# | |
23 | %# You should have received a copy of the GNU General Public License | |
24 | %# along with this program; if not, write to the Free Software | |
25 | %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | %# 02110-1301 or visit their web page on the internet at | |
27 | %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | %# | |
29 | %# | |
30 | %# CONTRIBUTION SUBMISSION POLICY: | |
31 | %# | |
32 | %# (The following paragraph is not intended to limit the rights granted | |
33 | %# to you to modify and distribute this software under the terms of | |
34 | %# the GNU General Public License and is only of importance to you if | |
35 | %# you choose to contribute your changes and enhancements to the | |
36 | %# community by submitting them to Best Practical Solutions, LLC.) | |
37 | %# | |
38 | %# By intentionally submitting any modifications, corrections or | |
39 | %# derivatives to this work, or any other work intended for use with | |
40 | %# Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | %# you are the copyright holder for those contributions and you grant | |
42 | %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | %# royalty-free, perpetual, license to use, copy, create derivative | |
44 | %# works based on those contributions, and sublicense and distribute | |
45 | %# those contributions and any derivatives thereof. | |
46 | %# | |
47 | %# END BPS TAGGED BLOCK }}} | |
48 | <%ARGS> | |
49 | $QuoteTransaction => undef | |
50 | $CloneTicket => undef | |
51 | </%ARGS> | |
52 | <%init> | |
53 | $m->callback( CallbackName => "Init", ARGSRef => \%ARGS ); | |
54 | my $Queue = $ARGS{Queue}; | |
55 | ||
56 | my $escape = sub { $m->interp->apply_escapes(shift, 'h') }; | |
57 | ||
58 | my $showrows = sub { | |
59 | my @pairs = @_; | |
60 | ||
61 | while (@pairs) { | |
62 | my $key = shift @pairs; | |
63 | my $val = shift @pairs; | |
64 | ||
65 | $m->out("<div class=\"entry\"><span class=\"label\">$key</span><div class=\"value\">$val</div></div>"); | |
66 | ||
67 | } | |
68 | ||
69 | }; | |
70 | ||
71 | ||
72 | my $CloneTicketObj; | |
73 | if ($CloneTicket) { | |
74 | $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} ); | |
75 | $CloneTicketObj->Load($CloneTicket) | |
76 | or Abort( loc("Ticket could not be loaded") ); | |
77 | ||
78 | my $clone = { | |
79 | Requestors => join( ',', $CloneTicketObj->RequestorAddresses ), | |
80 | Cc => join( ',', $CloneTicketObj->CcAddresses ), | |
81 | AdminCc => join( ',', $CloneTicketObj->AdminCcAddresses ), | |
82 | InitialPriority => $CloneTicketObj->Priority, | |
83 | }; | |
84 | ||
85 | $clone->{$_} = $CloneTicketObj->$_() | |
86 | for qw/Owner Subject FinalPriority TimeEstimated TimeWorked | |
87 | Status TimeLeft/; | |
88 | ||
89 | $clone->{$_} = $CloneTicketObj->$_->AsString | |
90 | for grep { $CloneTicketObj->$_->Unix } | |
91 | map { $_ . "Obj" } qw/Starts Started Due Resolved/; | |
92 | ||
b5747ff2 MKG |
93 | my $get_link_value = sub { |
94 | my ($link, $type) = @_; | |
95 | my $uri_method = $type . 'URI'; | |
96 | my $local_method = 'Local' . $type; | |
97 | my $uri = $link->$uri_method; | |
98 | return if $uri->IsLocal and | |
99 | $uri->Object and | |
100 | $uri->Object->isa('RT::Ticket') and | |
101 | $uri->Object->Type eq 'reminder'; | |
102 | ||
103 | return $link->$local_method || $uri->URI; | |
104 | }; | |
af59614d MKG |
105 | my (@refers, @refers_by); |
106 | my $refers = $CloneTicketObj->RefersTo; | |
84fb5b46 | 107 | while ( my $refer = $refers->Next ) { |
b5747ff2 MKG |
108 | my $refer_value = $get_link_value->($refer, 'Target'); |
109 | push @refers, $refer_value if defined $refer_value; | |
84fb5b46 MKG |
110 | } |
111 | $clone->{'new-RefersTo'} = join ' ', @refers; | |
112 | ||
113 | my $refers_by = $CloneTicketObj->ReferredToBy; | |
114 | while ( my $refer_by = $refers_by->Next ) { | |
b5747ff2 MKG |
115 | my $refer_by_value = $get_link_value->($refer_by, 'Base'); |
116 | push @refers_by, $refer_by_value if defined $refer_by_value; | |
84fb5b46 MKG |
117 | } |
118 | $clone->{'RefersTo-new'} = join ' ', @refers_by; | |
84fb5b46 MKG |
119 | |
120 | my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields(); | |
121 | while ( my $cf = $cfs->Next ) { | |
122 | my $cf_id = $cf->id; | |
123 | my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id ); | |
124 | my @cf_values; | |
125 | while ( my $cf_value = $cf_values->Next ) { | |
126 | push @cf_values, $cf_value->Content; | |
127 | } | |
128 | $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n", | |
129 | @cf_values; | |
130 | } | |
131 | ||
132 | for ( keys %$clone ) { | |
133 | $ARGS{$_} = $clone->{$_} if not defined $ARGS{$_}; | |
134 | } | |
135 | ||
136 | } | |
137 | ||
138 | my @results; | |
139 | ||
140 | my $title = loc("Create a ticket"); | |
141 | ||
142 | my $QueueObj = RT::Queue->new($session{'CurrentUser'}); | |
143 | $QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded.")); | |
144 | ||
145 | $m->callback( QueueObj => $QueueObj, title => \$title, results => \@results, ARGSRef => \%ARGS ); | |
146 | ||
147 | $QueueObj->Disabled && Abort(loc("Cannot create tickets in a disabled queue.")); | |
148 | ||
5b0d0914 | 149 | ProcessAttachments(ARGSRef => \%ARGS); |
84fb5b46 MKG |
150 | |
151 | my $checks_failure = 0; | |
152 | ||
af59614d MKG |
153 | { |
154 | my ($status, @msg) = $m->comp( | |
155 | '/Elements/ValidateCustomFields', | |
156 | CustomFields => $QueueObj->TicketCustomFields, | |
157 | ARGSRef => \%ARGS | |
158 | ); | |
159 | unless ( $status ) { | |
160 | $checks_failure = 1; | |
161 | push @results, @msg; | |
162 | } | |
163 | } | |
164 | ||
165 | my $gnupg_widget = $m->comp('/Elements/Crypt/SignEncryptWidget:new', Arguments => \%ARGS ); | |
166 | $m->comp( '/Elements/Crypt/SignEncryptWidget:Process', | |
84fb5b46 MKG |
167 | self => $gnupg_widget, |
168 | QueueObj => $QueueObj, | |
169 | ); | |
170 | ||
171 | ||
172 | if ( !exists $ARGS{'AddMoreAttach'} && ($ARGS{'id'}||'') eq 'new' ) { | |
af59614d | 173 | my $status = $m->comp('/Elements/Crypt/SignEncryptWidget:Check', |
84fb5b46 MKG |
174 | self => $gnupg_widget, |
175 | Operation => 'Create', | |
176 | QueueObj => $QueueObj, | |
177 | ); | |
178 | $checks_failure = 1 unless $status; | |
179 | } | |
180 | ||
181 | # check email addresses for RT's | |
182 | { | |
183 | foreach my $field ( qw(Requestors Cc AdminCc) ) { | |
184 | my $value = $ARGS{ $field }; | |
185 | next unless defined $value && length $value; | |
186 | ||
187 | my @emails = Email::Address->parse( $value ); | |
188 | foreach my $email ( grep RT::EmailParser->IsRTAddress($_->address), @emails ) { | |
189 | push @results, loc("[_1] is an address RT receives mail at. Adding it as a '[_2]' would create a mail loop", $email->format, loc($field =~ /^(.*?)s?$/) ); | |
190 | $checks_failure = 1; | |
191 | $email = undef; | |
192 | } | |
193 | $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails; | |
194 | } | |
195 | } | |
196 | ||
197 | my $skip_create = 0; | |
198 | $m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create, | |
199 | checks_failure => $checks_failure, results => \@results ); | |
200 | ||
201 | if ((!exists $ARGS{'AddMoreAttach'}) and (defined($ARGS{'id'}) and $ARGS{'id'} eq 'new')) { # new ticket? | |
af59614d | 202 | if ( !$checks_failure && !$skip_create ) { |
84fb5b46 MKG |
203 | $m->comp('show', %ARGS); |
204 | $RT::Logger->crit("After display call; error is $@"); | |
205 | $m->abort(); | |
206 | } | |
84fb5b46 MKG |
207 | } |
208 | ||
209 | ||
210 | ||
211 | ||
212 | </%init> | |
213 | <&| /m/_elements/wrapper, title => $title &> | |
214 | <& /Elements/ListActions, actions => \@results &> | |
215 | <form action="<% RT->Config->Get('WebPath') %>/m/ticket/create" method="post" enctype="multipart/form-data" name="TicketCreate" id="ticket-create"> | |
216 | <input type="hidden" class="hidden" name="id" value="new" /> | |
af59614d | 217 | <input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" /> |
84fb5b46 MKG |
218 | % $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS ); |
219 | % if ($gnupg_widget) { | |
af59614d | 220 | <& /Elements/Crypt/SignEncryptWidget:ShowIssues, self => $gnupg_widget &> |
84fb5b46 MKG |
221 | % } |
222 | ||
223 | ||
224 | <div id="ticket-create-simple"> | |
225 | <&| /Widgets/TitleBox, title => $QueueObj->Name &> | |
226 | ||
227 | <%perl> | |
228 | $showrows->( | |
229 | loc("Subject") => '<input type="text" name="Subject" size="30" maxsize="200" value="'.$escape->($ARGS{Subject} || '').'" />'); | |
230 | </%perl> | |
231 | <span class="content-label label"><%loc("Describe the issue below")%></span> | |
232 | <& /Elements/MessageBox, exists $ARGS{Content} ? (Default => $ARGS{Content}, IncludeSignature => 0 ) : ( QuoteTransaction => $QuoteTransaction ), Height => 5 &> | |
233 | ||
234 | ||
235 | <&/Elements/Submit, Label => loc("Create") &> | |
236 | ||
237 | ||
238 | </&> | |
239 | </div> | |
240 | ||
241 | <div id="ticket-create-basics"> | |
242 | <&| /Widgets/TitleBox &> | |
243 | <input type="hidden" class="hidden" name="Queue" value="<%$QueueObj->id %>" /> | |
244 | <%perl> | |
245 | ||
246 | $showrows->( | |
247 | ||
248 | # loc('Queue') => $m->scomp( '/Ticket/Elements/ShowQueue', QueueObj => $QueueObj ) , | |
249 | ||
250 | loc('Status') => | |
251 | ||
252 | $m->scomp( | |
af59614d | 253 | "/Ticket/Elements/SelectStatus", |
84fb5b46 MKG |
254 | Name => "Status", |
255 | QueueObj => $QueueObj, | |
84fb5b46 MKG |
256 | ), |
257 | ||
258 | loc("Owner") => | |
259 | ||
260 | $m->scomp( | |
261 | "/Elements/SelectOwner", | |
262 | Name => "Owner", | |
263 | QueueObj => $QueueObj, | |
264 | Default => $ARGS{Owner} || RT->Nobody->Id, | |
265 | DefaultValue => 0 | |
266 | ), | |
267 | ||
268 | loc("Requestors") => $m->scomp( | |
269 | "/Elements/EmailInput", | |
270 | Name => 'Requestors', | |
271 | Size => '40', | |
272 | Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddress | |
273 | ), | |
274 | ||
275 | loc("Cc") => | |
276 | ||
277 | $m->scomp( "/Elements/EmailInput", Name => 'Cc', Size => '40', Default => $ARGS{Cc} ) | |
278 | . '<span class="comment"><i><font size="-2">' | |
279 | . loc( | |
280 | "(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people <strong>will</strong> receive future updates.)" | |
281 | ) | |
282 | . '</font></i></span>', | |
283 | ||
284 | loc("Admin Cc") => | |
285 | ||
286 | $m->scomp( "/Elements/EmailInput", Name => 'AdminCc', Size => '40', Default => $ARGS{AdminCc} ) | |
287 | . '<span class="comment"><i><font size="-2">' | |
288 | . loc( | |
289 | "(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)" | |
290 | ) | |
291 | . '</font></i></span>', | |
292 | ||
293 | ||
294 | ); | |
295 | ||
296 | </%perl> | |
297 | ||
af59614d MKG |
298 | <& /Elements/EditCustomFields, |
299 | %ARGS, | |
300 | Object => RT::Ticket->new($session{CurrentUser}), | |
301 | CustomFields => $QueueObj->TicketCustomFields, | |
302 | AsTable => 0, | |
303 | &> | |
84fb5b46 MKG |
304 | <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj &> |
305 | ||
af59614d | 306 | % if ( my $attachments = $session{'Attachments'}{ $ARGS{'Token'} }) { |
84fb5b46 MKG |
307 | |
308 | <%loc("Attached file") %> | |
309 | ||
310 | <%loc("Check box to delete")%><br /> | |
af59614d MKG |
311 | % foreach my $attach_name ( keys %$attachments ) { |
312 | <input type="checkbox" class="checkbox" name="DeleteAttach" value="<% $attach_name %>" id="DeleteAttach-<% $attach_name %>" /> | |
313 | <label for="DeleteAttach-<% $attach_name %>"><% $attach_name %></label><br /> | |
84fb5b46 MKG |
314 | % } # end of foreach |
315 | ||
316 | ||
317 | % } # end of if | |
318 | ||
319 | <%perl> | |
320 | $showrows->( | |
321 | loc("Attach file") => | |
322 | ||
323 | '<input type="file" name="Attach" /> | |
5b0d0914 MKG |
324 | <input type="submit" class="button" name="AddMoreAttach" value="' . loc("Add More Files") . '" /> |
325 | <input type="hidden" class="hidden" name="UpdateAttach" value="1" /> | |
326 | ' | |
84fb5b46 MKG |
327 | ); |
328 | </%perl> | |
329 | ||
330 | ||
331 | % if ( $gnupg_widget ) { | |
af59614d | 332 | <& /Elements/Crypt/SignEncryptWidget, self => $gnupg_widget, QueueObj => $QueueObj &> |
84fb5b46 MKG |
333 | % } |
334 | ||
335 | ||
336 | <div class="ticket-info-basics"> | |
af59614d MKG |
337 | <&| /Widgets/TitleBox, title => loc('The Basics'), |
338 | title_class=> 'inverse', | |
339 | color => "#993333" &> | |
84fb5b46 MKG |
340 | <%perl> |
341 | $showrows->( | |
342 | loc("Priority") => $m->scomp( | |
343 | "/Elements/SelectPriority", | |
344 | Name => "InitialPriority", | |
345 | Default => $ARGS{InitialPriority} ? $ARGS{InitialPriority} : $QueueObj->InitialPriority, | |
346 | ), | |
347 | loc("Final Priority") => $m->scomp( | |
348 | "/Elements/SelectPriority", | |
349 | Name => "FinalPriority", | |
350 | Default => $ARGS{FinalPriority} ? $ARGS{FinalPriority} : $QueueObj->FinalPriority, | |
351 | ), | |
352 | ||
353 | loc("Time Estimated") => '<span class="timefield">'.$m->scomp( | |
354 | "/Elements/EditTimeValue", | |
355 | Name => 'TimeEstimated', | |
356 | Default => $ARGS{TimeEstimated} || '', | |
357 | InUnits => $ARGS{'TimeEstimated-TimeUnits'} | |
358 | ).'</span>', | |
359 | ||
360 | loc("Time Worked") => '<span class="timefield">'.$m->scomp( | |
361 | "/Elements/EditTimeValue", | |
362 | Name => 'TimeWorked', | |
363 | Default => $ARGS{TimeWorked} || '', | |
364 | InUnits => $ARGS{'TimeWorked-TimeUnits'} | |
365 | ). '</span>', | |
366 | ||
367 | loc("Time Left") => '<span class="timefield">'.$m->scomp( | |
368 | "/Elements/EditTimeValue", | |
369 | Name => 'TimeLeft', | |
370 | Default => $ARGS{TimeLeft} || '', | |
371 | InUnits => $ARGS{'TimeLeft-TimeUnits'} | |
372 | ).'</span>', | |
373 | ); | |
374 | ||
375 | </%perl> | |
376 | </&> | |
377 | <&|/Widgets/TitleBox, title => loc("Dates"), | |
af59614d MKG |
378 | title_class=> 'inverse', |
379 | color => "#663366" &> | |
84fb5b46 MKG |
380 | |
381 | <%perl> | |
382 | $showrows->( | |
383 | loc("Starts") => $m->scomp( "/Elements/SelectDate", Name => "Starts", Default => ( $ARGS{Starts} || '' )), | |
384 | loc("Due") => $m->scomp( "/Elements/SelectDate", Name => "Due", Default => ($ARGS{Due} || '' )) | |
385 | ); | |
386 | ||
387 | </%perl> | |
388 | </&> | |
389 | ||
390 | <&|/Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &> | |
391 | ||
392 | <em><%loc("(Enter ticket ids or URLs, separated with spaces)")%></em> | |
393 | ||
394 | <%perl> | |
395 | $showrows->( | |
396 | loc("Depends on") => '<input type="text" size="10" name="new-DependsOn" value="' . $escape->($ARGS{'new-DependsOn'} || '' ). '" />', | |
397 | loc("Depended on by") => '<input type="text" size="10" name="DependsOn-new" value="' . $escape->($ARGS{'DependsOn-new'} || '' ) . '" />', | |
398 | loc("Parents") => '<input type="text" size="10" name="new-MemberOf" value="' . $escape->($ARGS{'new-MemberOf'} || '') . '" />', | |
399 | loc("Children") => '<input type="text" size="10" name="MemberOf-new" value="' . $escape->($ARGS{'MemberOf-new'} || '') . '" />', | |
400 | loc("Refers to") => '<input type="text" size="10" name="new-RefersTo" value="' . $escape->($ARGS{'new-RefersTo'} || '') . '" />', | |
401 | loc("Referred to by") => '<input type="text" size="10" name="RefersTo-new" value="' . $escape->($ARGS{'RefersTo-new'} || ''). '" />' | |
402 | ); | |
403 | </%perl> | |
404 | ||
405 | </&> | |
406 | ||
407 | ||
408 | <& /Elements/Submit, Label => loc("Create") &> | |
409 | </form> | |
410 | </&> | |
411 | </&> |