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1 | # BEGIN BPS TAGGED BLOCK {{{ |
2 | # | |
3 | # COPYRIGHT: | |
4 | # | |
320f0092 | 5 | # This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC |
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6 | # <sales@bestpractical.com> |
7 | # | |
8 | # (Except where explicitly superseded by other copyright notices) | |
9 | # | |
10 | # | |
11 | # LICENSE: | |
12 | # | |
13 | # This work is made available to you under the terms of Version 2 of | |
14 | # the GNU General Public License. A copy of that license should have | |
15 | # been provided with this software, but in any event can be snarfed | |
16 | # from www.gnu.org. | |
17 | # | |
18 | # This work is distributed in the hope that it will be useful, but | |
19 | # WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | # General Public License for more details. | |
22 | # | |
23 | # You should have received a copy of the GNU General Public License | |
24 | # along with this program; if not, write to the Free Software | |
25 | # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | # 02110-1301 or visit their web page on the internet at | |
27 | # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | # | |
29 | # | |
30 | # CONTRIBUTION SUBMISSION POLICY: | |
31 | # | |
32 | # (The following paragraph is not intended to limit the rights granted | |
33 | # to you to modify and distribute this software under the terms of | |
34 | # the GNU General Public License and is only of importance to you if | |
35 | # you choose to contribute your changes and enhancements to the | |
36 | # community by submitting them to Best Practical Solutions, LLC.) | |
37 | # | |
38 | # By intentionally submitting any modifications, corrections or | |
39 | # derivatives to this work, or any other work intended for use with | |
40 | # Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | # you are the copyright holder for those contributions and you grant | |
42 | # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | # royalty-free, perpetual, license to use, copy, create derivative | |
44 | # works based on those contributions, and sublicense and distribute | |
45 | # those contributions and any derivatives thereof. | |
46 | # | |
47 | # END BPS TAGGED BLOCK }}} | |
48 | ||
49 | package RT::Action::Autoreply; | |
50 | ||
51 | use strict; | |
52 | use warnings; | |
53 | ||
54 | use base qw(RT::Action::SendEmail); | |
55 | ||
56 | =head2 Prepare | |
57 | ||
58 | Set up the relevant recipients, then call our parent. | |
59 | ||
60 | =cut | |
61 | ||
62 | ||
63 | sub Prepare { | |
64 | my $self = shift; | |
65 | $self->SetRecipients(); | |
66 | $self->SUPER::Prepare(); | |
67 | } | |
68 | ||
69 | ||
70 | =head2 SetRecipients | |
71 | ||
72 | Sets the recipients of this message to this ticket's Requestor. | |
73 | ||
74 | =cut | |
75 | ||
76 | ||
77 | sub SetRecipients { | |
78 | my $self=shift; | |
79 | ||
80 | push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses); | |
81 | ||
82 | return(1); | |
83 | } | |
84 | ||
85 | ||
86 | ||
87 | ||
88 | =head2 SetReturnAddress | |
89 | ||
403d7b0b | 90 | Set this message's return address to the apropriate queue address |
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91 | |
92 | =cut | |
93 | ||
94 | sub SetReturnAddress { | |
95 | my $self = shift; | |
af59614d | 96 | |
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97 | my $friendly_name; |
98 | ||
af59614d MKG |
99 | if (RT->Config->Get('UseFriendlyFromLine')) { |
100 | $friendly_name = $self->TicketObj->QueueObj->Description || | |
101 | $self->TicketObj->QueueObj->Name; | |
102 | } | |
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103 | |
104 | $self->SUPER::SetReturnAddress( @_, friendly_name => $friendly_name ); | |
af59614d | 105 | |
84fb5b46 | 106 | } |
af59614d | 107 | |
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108 | |
109 | ||
110 | =head2 SetRTSpecialHeaders | |
111 | ||
112 | Set the C<Auto-Generated> header to C<auto-replied>, in accordance | |
113 | with RFC3834. | |
114 | ||
115 | =cut | |
116 | ||
117 | sub SetRTSpecialHeaders { | |
118 | my $self = shift; | |
119 | $self->SUPER::SetRTSpecialHeaders(@_); | |
120 | $self->SetHeader( 'Auto-Submitted', 'auto-replied' ); | |
121 | } | |
122 | ||
123 | ||
124 | RT::Base->_ImportOverlays(); | |
125 | ||
126 | 1; |