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1 | # BEGIN BPS TAGGED BLOCK {{{ |
2 | # | |
3 | # COPYRIGHT: | |
4 | # | |
403d7b0b | 5 | # This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC |
84fb5b46 MKG |
6 | # <sales@bestpractical.com> |
7 | # | |
8 | # (Except where explicitly superseded by other copyright notices) | |
9 | # | |
10 | # | |
11 | # LICENSE: | |
12 | # | |
13 | # This work is made available to you under the terms of Version 2 of | |
14 | # the GNU General Public License. A copy of that license should have | |
15 | # been provided with this software, but in any event can be snarfed | |
16 | # from www.gnu.org. | |
17 | # | |
18 | # This work is distributed in the hope that it will be useful, but | |
19 | # WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | # General Public License for more details. | |
22 | # | |
23 | # You should have received a copy of the GNU General Public License | |
24 | # along with this program; if not, write to the Free Software | |
25 | # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | # 02110-1301 or visit their web page on the internet at | |
27 | # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | # | |
29 | # | |
30 | # CONTRIBUTION SUBMISSION POLICY: | |
31 | # | |
32 | # (The following paragraph is not intended to limit the rights granted | |
33 | # to you to modify and distribute this software under the terms of | |
34 | # the GNU General Public License and is only of importance to you if | |
35 | # you choose to contribute your changes and enhancements to the | |
36 | # community by submitting them to Best Practical Solutions, LLC.) | |
37 | # | |
38 | # By intentionally submitting any modifications, corrections or | |
39 | # derivatives to this work, or any other work intended for use with | |
40 | # Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | # you are the copyright holder for those contributions and you grant | |
42 | # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | # royalty-free, perpetual, license to use, copy, create derivative | |
44 | # works based on those contributions, and sublicense and distribute | |
45 | # those contributions and any derivatives thereof. | |
46 | # | |
47 | # END BPS TAGGED BLOCK }}} | |
48 | ||
49 | package RT::Reminders; | |
50 | ||
51 | use strict; | |
52 | use warnings; | |
53 | ||
54 | use base 'RT::Base'; | |
55 | ||
56 | sub new { | |
57 | my $class = shift; | |
58 | my $self = {}; | |
59 | bless $self, $class; | |
60 | $self->CurrentUser(@_); | |
61 | return($self); | |
62 | } | |
63 | ||
64 | sub Ticket { | |
65 | my $self = shift; | |
66 | $self->{'_ticket'} = shift if (@_); | |
67 | return ($self->{'_ticket'}); | |
68 | } | |
69 | ||
70 | sub TicketObj { | |
71 | my $self = shift; | |
72 | unless ($self->{'_ticketobj'}) { | |
73 | $self->{'_ticketobj'} = RT::Ticket->new($self->CurrentUser); | |
74 | $self->{'_ticketobj'}->Load($self->Ticket); | |
75 | } | |
76 | return $self->{'_ticketobj'}; | |
77 | } | |
78 | ||
79 | =head2 Collection | |
80 | ||
81 | Returns an RT::Tickets object containing reminders for this object's "Ticket" | |
82 | ||
83 | =cut | |
84 | ||
85 | sub Collection { | |
86 | my $self = shift; | |
87 | my $col = RT::Tickets->new($self->CurrentUser); | |
88 | ||
89 | my $query = 'Type = "reminder" AND RefersTo = "'.$self->Ticket.'"'; | |
90 | ||
91 | $col->FromSQL($query); | |
92 | ||
93 | $col->OrderBy( FIELD => 'Due' ); | |
94 | ||
95 | return($col); | |
96 | } | |
97 | ||
98 | =head2 Add | |
99 | ||
100 | Add a reminder for this ticket. | |
101 | ||
102 | Takes | |
103 | ||
104 | Subject | |
105 | Owner | |
106 | Due | |
107 | ||
108 | =cut | |
109 | ||
110 | sub Add { | |
111 | my $self = shift; | |
112 | my %args = ( | |
113 | Subject => undef, | |
114 | Owner => undef, | |
115 | Due => undef, | |
116 | @_ | |
117 | ); | |
118 | ||
c36a7e1d MKG |
119 | my $ticket = RT::Ticket->new($self->CurrentUser); |
120 | $ticket->Load($self->Ticket); | |
121 | if ( !$ticket->id ) { | |
122 | return ( 0, $self->loc( "Failed to load ticket [_1]", $self->Ticket ) ); | |
123 | } | |
124 | ||
125 | if ( $ticket->Status eq 'deleted' ) { | |
126 | return ( 0, $self->loc("Can't link to a deleted ticket") ); | |
127 | } | |
128 | ||
84fb5b46 MKG |
129 | my $reminder = RT::Ticket->new($self->CurrentUser); |
130 | my ( $status, $msg ) = $reminder->Create( | |
131 | Subject => $args{'Subject'}, | |
132 | Owner => $args{'Owner'}, | |
133 | Due => $args{'Due'}, | |
134 | RefersTo => $self->Ticket, | |
135 | Type => 'reminder', | |
136 | Queue => $self->TicketObj->Queue, | |
137 | ); | |
138 | $self->TicketObj->_NewTransaction( | |
139 | Type => 'AddReminder', | |
140 | Field => 'RT::Ticket', | |
141 | NewValue => $reminder->id | |
142 | ) if $status; | |
143 | return ( $status, $msg ); | |
144 | } | |
145 | ||
146 | sub Open { | |
147 | my $self = shift; | |
148 | my $reminder = shift; | |
149 | ||
b5747ff2 MKG |
150 | my ( $status, $msg ) = |
151 | $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnOpen ); | |
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152 | $self->TicketObj->_NewTransaction( |
153 | Type => 'OpenReminder', | |
154 | Field => 'RT::Ticket', | |
155 | NewValue => $reminder->id | |
156 | ) if $status; | |
157 | return ( $status, $msg ); | |
158 | } | |
159 | ||
160 | sub Resolve { | |
161 | my $self = shift; | |
162 | my $reminder = shift; | |
b5747ff2 MKG |
163 | my ( $status, $msg ) = |
164 | $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnResolve ); | |
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165 | $self->TicketObj->_NewTransaction( |
166 | Type => 'ResolveReminder', | |
167 | Field => 'RT::Ticket', | |
168 | NewValue => $reminder->id | |
169 | ) if $status; | |
170 | return ( $status, $msg ); | |
171 | } | |
172 | ||
173 | RT::Base->_ImportOverlays(); | |
174 | ||
175 | 1; |