Upgrade 4.0.17 clean.
[usit-rt.git] / lib / RT / Reminders.pm
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1# BEGIN BPS TAGGED BLOCK {{{
2#
3# COPYRIGHT:
4#
403d7b0b 5# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
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6# <sales@bestpractical.com>
7#
8# (Except where explicitly superseded by other copyright notices)
9#
10#
11# LICENSE:
12#
13# This work is made available to you under the terms of Version 2 of
14# the GNU General Public License. A copy of that license should have
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16# from www.gnu.org.
17#
18# This work is distributed in the hope that it will be useful, but
19# WITHOUT ANY WARRANTY; without even the implied warranty of
20# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21# General Public License for more details.
22#
23# You should have received a copy of the GNU General Public License
24# along with this program; if not, write to the Free Software
25# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26# 02110-1301 or visit their web page on the internet at
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32# (The following paragraph is not intended to limit the rights granted
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40# Request Tracker, to Best Practical Solutions, LLC, you confirm that
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47# END BPS TAGGED BLOCK }}}
48
49package RT::Reminders;
50
51use strict;
52use warnings;
53
54use base 'RT::Base';
55
56sub new {
57 my $class = shift;
58 my $self = {};
59 bless $self, $class;
60 $self->CurrentUser(@_);
61 return($self);
62}
63
64sub Ticket {
65 my $self = shift;
66 $self->{'_ticket'} = shift if (@_);
67 return ($self->{'_ticket'});
68}
69
70sub TicketObj {
71 my $self = shift;
72 unless ($self->{'_ticketobj'}) {
73 $self->{'_ticketobj'} = RT::Ticket->new($self->CurrentUser);
74 $self->{'_ticketobj'}->Load($self->Ticket);
75 }
76 return $self->{'_ticketobj'};
77}
78
79=head2 Collection
80
81Returns an RT::Tickets object containing reminders for this object's "Ticket"
82
83=cut
84
85sub Collection {
86 my $self = shift;
87 my $col = RT::Tickets->new($self->CurrentUser);
88
89 my $query = 'Type = "reminder" AND RefersTo = "'.$self->Ticket.'"';
90
91 $col->FromSQL($query);
92
93 $col->OrderBy( FIELD => 'Due' );
94
95 return($col);
96}
97
98=head2 Add
99
100Add a reminder for this ticket.
101
102Takes
103
104 Subject
105 Owner
106 Due
107
108=cut
109
110sub Add {
111 my $self = shift;
112 my %args = (
113 Subject => undef,
114 Owner => undef,
115 Due => undef,
116 @_
117 );
118
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119 my $ticket = RT::Ticket->new($self->CurrentUser);
120 $ticket->Load($self->Ticket);
121 if ( !$ticket->id ) {
122 return ( 0, $self->loc( "Failed to load ticket [_1]", $self->Ticket ) );
123 }
124
01e3b242 125 if ( lc $ticket->Status eq 'deleted' ) {
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126 return ( 0, $self->loc("Can't link to a deleted ticket") );
127 }
128
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129 my $reminder = RT::Ticket->new($self->CurrentUser);
130 my ( $status, $msg ) = $reminder->Create(
131 Subject => $args{'Subject'},
132 Owner => $args{'Owner'},
133 Due => $args{'Due'},
134 RefersTo => $self->Ticket,
135 Type => 'reminder',
136 Queue => $self->TicketObj->Queue,
01e3b242 137 Status => $self->TicketObj->QueueObj->Lifecycle->ReminderStatusOnOpen,
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138 );
139 $self->TicketObj->_NewTransaction(
140 Type => 'AddReminder',
141 Field => 'RT::Ticket',
142 NewValue => $reminder->id
143 ) if $status;
144 return ( $status, $msg );
145}
146
147sub Open {
148 my $self = shift;
149 my $reminder = shift;
150
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151 my ( $status, $msg ) =
152 $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnOpen );
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153 $self->TicketObj->_NewTransaction(
154 Type => 'OpenReminder',
155 Field => 'RT::Ticket',
156 NewValue => $reminder->id
157 ) if $status;
158 return ( $status, $msg );
159}
160
161sub Resolve {
162 my $self = shift;
163 my $reminder = shift;
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164 my ( $status, $msg ) =
165 $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnResolve );
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166 $self->TicketObj->_NewTransaction(
167 Type => 'ResolveReminder',
168 Field => 'RT::Ticket',
169 NewValue => $reminder->id
170 ) if $status;
171 return ( $status, $msg );
172}
173
174RT::Base->_ImportOverlays();
175
1761;