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Putting 4.2.0 on top of 4.0.17
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1%# BEGIN BPS TAGGED BLOCK {{{
2%#
3%# COPYRIGHT:
4%#
403d7b0b 5%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
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6%# <sales@bestpractical.com>
7%#
8%# (Except where explicitly superseded by other copyright notices)
9%#
10%#
11%# LICENSE:
12%#
13%# This work is made available to you under the terms of Version 2 of
14%# the GNU General Public License. A copy of that license should have
15%# been provided with this software, but in any event can be snarfed
16%# from www.gnu.org.
17%#
18%# This work is distributed in the hope that it will be useful, but
19%# WITHOUT ANY WARRANTY; without even the implied warranty of
20%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21%# General Public License for more details.
22%#
23%# You should have received a copy of the GNU General Public License
24%# along with this program; if not, write to the Free Software
25%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26%# 02110-1301 or visit their web page on the internet at
27%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
28%#
29%#
30%# CONTRIBUTION SUBMISSION POLICY:
31%#
32%# (The following paragraph is not intended to limit the rights granted
33%# to you to modify and distribute this software under the terms of
34%# the GNU General Public License and is only of importance to you if
35%# you choose to contribute your changes and enhancements to the
36%# community by submitting them to Best Practical Solutions, LLC.)
37%#
38%# By intentionally submitting any modifications, corrections or
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40%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41%# you are the copyright holder for those contributions and you grant
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44%# works based on those contributions, and sublicense and distribute
45%# those contributions and any derivatives thereof.
46%#
47%# END BPS TAGGED BLOCK }}}
48<& /Elements/Header, Title => $title &>
49<& /Elements/Tabs &>
50
51<& /Elements/ListActions, actions => \@results &>
52<form method="post" action="<% RT->Config->Get('WebPath') %>/Search/Bulk.html" enctype="multipart/form-data" name="BulkUpdate" id="BulkUpdate">
af59614d 53% foreach my $var (qw(Query Format OrderBy Order Rows Page SavedSearchId SavedChartSearchId Token)) {
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54<input type="hidden" class="hidden" name="<%$var%>" value="<%$ARGS{$var} || ''%>" />
55%}
56<& /Elements/CollectionList,
57 Query => $Query,
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58 DisplayFormat => $DisplayFormat,
59 Format => $Format,
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60 Verbatim => 1,
61 AllowSorting => 1,
62 OrderBy => $OrderBy,
63 Order => $Order,
64 Rows => $Rows,
65 Page => $Page,
66 BaseURL => RT->Config->Get('WebPath')."/Search/Bulk.html?",
67 Class => 'RT::Tickets'
68 &>
69
70% $m->callback(CallbackName => 'AfterTicketList', ARGSRef => \%ARGS);
71
72<hr />
73
af59614d 74<& /Elements/Submit, Label => loc('Update'), CheckboxNameRegex => '/^UpdateTicket(All)?$/', CheckAll => 1, ClearAll => 1 &>
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75<br />
76<&|/Widgets/TitleBox, title => $title &>
77<table>
78<tr>
79<td valign="top">
80<table>
81<tr><td class="label"> <&|/l&>Make Owner</&>: </td>
82<td class="value"> <& /Elements/SelectOwner, Name => "Owner", Default => $ARGS{Owner} || '' &>
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83<label>(<input type="checkbox" class="checkbox" name="ForceOwnerChange"
84<% $ARGS{ForceOwnerChange} ? 'checked="checked"' : '' %> /> <&|/l&>Force change</&>)</label></td></tr>
84fb5b46 85<tr><td class="label"> <&|/l&>Add Requestor</&>: </td>
af59614d 86<td class="value"> <& /Elements/EmailInput, Name => "AddRequestor", Size=> 20, Default => $ARGS{AddRequestor} &> </td></tr>
84fb5b46 87<tr><td class="label"> <&|/l&>Remove Requestor</&>: </td>
af59614d 88<td class="value"> <& /Elements/EmailInput, Name => "DeleteRequestor", Size=> 20, Default => $ARGS{DeleteRequestor} &> </td></tr>
84fb5b46 89<tr><td class="label"> <&|/l&>Add Cc</&>: </td>
af59614d 90<td class="value"> <& /Elements/EmailInput, Name => "AddCc", Size=> 20, Default => $ARGS{AddCc} &> </td></tr>
84fb5b46 91<tr><td class="label"> <&|/l&>Remove Cc</&>: </td>
af59614d 92<td class="value"> <& /Elements/EmailInput, Name => "DeleteCc", Size=> 20, Default => $ARGS{DeleteCc} &> </td></tr>
84fb5b46 93<tr><td class="label"> <&|/l&>Add AdminCc</&>: </td>
af59614d 94<td class="value"> <& /Elements/EmailInput, Name => "AddAdminCc", Size=> 20, Default => $ARGS{AddAdminCc} &> </td></tr>
84fb5b46 95<tr><td class="label"> <&|/l&>Remove AdminCc</&>: </td>
af59614d 96<td class="value"> <& /Elements/EmailInput, Name => "DeleteAdminCc", Size=> 20, Default => $ARGS{DeleteAdminCc} &> </td></tr>
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97</table>
98</td>
99<td valign="top">
100<table>
101<tr><td class="label"> <&|/l&>Make subject</&>: </td>
102<td class="value"> <input name="Subject" size="20" value="<% $ARGS{Subject} || '' %>"/> </td></tr>
103<tr><td class="label"> <&|/l&>Make priority</&>: </td>
104<td class="value"> <& /Elements/SelectPriority, Name => "Priority", Default => $ARGS{Priority} &> </td></tr>
105<tr><td class="label"> <&|/l&>Make queue</&>: </td>
106<td class="value"> <& /Elements/SelectQueue, Name => "Queue", Default => $ARGS{Queue} &> </td></tr>
107<tr><td class="label"> <&|/l&>Make Status</&>: </td>
af59614d 108<td class="value"> <& /Ticket/Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}, Queues => $seen_queues &> </td></tr>
84fb5b46 109<tr><td class="label"> <&|/l&>Make date Starts</&>: </td>
403d7b0b 110<td class="value"> <& /Elements/SelectDate, Name => "Starts_Date", Default => $ARGS{Starts_Date} || '' &> </td></tr>
84fb5b46 111<tr><td class="label"> <&|/l&>Make date Started</&>: </td>
403d7b0b 112<td class="value"> <& /Elements/SelectDate, Name => "Started_Date", Default => $ARGS{Started_Date} || '' &> </td></tr>
84fb5b46 113<tr><td class="label"> <&|/l&>Make date Told</&>: </td>
403d7b0b 114<td class="value"> <& /Elements/SelectDate, Name => "Told_Date", Default => $ARGS{Told_Date} || '' &> </td></tr>
84fb5b46 115<tr><td class="label"> <&|/l&>Make date Due</&>: </td>
403d7b0b 116<td class="value"> <& /Elements/SelectDate, Name => "Due_Date", Default => $ARGS{Due_Date} || '' &> </td></tr>
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117</table>
118
119</td>
120</tr>
121</table>
122</&>
123<&| /Widgets/TitleBox, title => loc('Add comments or replies to selected tickets') &>
124<table>
125<tr><td align="right"><&|/l&>Update Type</&>:</td>
126<td><select name="UpdateType">
127 <option value="private" <% $ARGS{UpdateType} && $ARGS{UpdateType} eq 'private' ? 'selected="selected"' : '' %> ><&|/l&>Comments (Not sent to requestors)</&></option>
128<option value="response" <% $ARGS{UpdateType} && $ARGS{UpdateType} eq 'response' ? 'selected="selected"' : '' %>><&|/l&>Reply to requestors</&></option>
129</select>
130</td></tr>
131<tr><td align="right"><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject"
132size="60" value="<% $ARGS{UpdateSubject} || "" %>" /></td></tr>
133% while (my $CF = $TxnCFs->Next()) {
134<tr>
135<td align="right"><% $CF->Name %>:</td>
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136<td><& /Elements/EditCustomField,
137 CustomField => $CF,
138 Object => RT::Transaction->new( $session{'CurrentUser'} ),
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139 &><em><% $CF->FriendlyType %></em></td>
140</td></tr>
141% } # end if while
142
143<& /Ticket/Elements/AddAttachments, %ARGS &>
144
145 <tr><td class="labeltop"><&|/l&>Message</&>:</td><td>
146%# Currently, bulk update always starts with Comment not Reply selected, so we check this unconditionally
147% my $IncludeSignature = RT->Config->Get('MessageBoxIncludeSignatureOnComment');
148<& /Elements/MessageBox, Name => "UpdateContent",
149 $ARGS{UpdateContent} ? ( Default => $ARGS{UpdateContent}, IncludeSignature => 0 ) :
150 ( IncludeSignature => $IncludeSignature ),
151 &>
152 </td></tr>
153 </table>
154
155</&>
156
157<%perl>
158my $cfs = RT::CustomFields->new($session{'CurrentUser'});
159$cfs->LimitToGlobal();
160$cfs->LimitToQueue($_) for keys %$seen_queues;
161</%perl>
162
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163% if ( $cfs->Count ) {
164<&|/Widgets/TitleBox, title => loc('Edit Custom Fields') &>
165<& /Elements/BulkCustomFields, $ARGS{'AddMoreAttach'} ? %ARGS : (), CustomFields => $cfs &>
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166</&>
167% }
168
169<&|/Widgets/TitleBox, title => loc('Edit Links'), color => "#336633"&>
170<em><&|/l&>Enter tickets or URIs to link tickets to. Separate multiple entries with spaces.</&></em><br />
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171<& /Elements/BulkLinks, Collection => $Tickets, $ARGS{'AddMoreAttach'} ? %ARGS : () &>
172</&>
173
174<&| /Widgets/TitleBox, title => loc('Merge'), color => '#336633' &>
175<& /Ticket/Elements/EditMerge, Tickets => $Tickets, %ARGS &>
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176</&>
177
178<& /Elements/Submit, Label => loc('Update') &>
179
180
181</form>
182
183
184<%INIT>
185unless ( defined $Rows ) {
186 $Rows = $RowsPerPage;
187 $ARGS{Rows} = $RowsPerPage;
188}
189my $title = loc("Update multiple tickets");
190
191# Iterate through the ARGS hash and remove anything with a null value.
192map ( $ARGS{$_} =~ /^$/ && ( delete $ARGS{$_} ), keys %ARGS );
193
194my (@results);
195
5b0d0914 196ProcessAttachments(ARGSRef => \%ARGS);
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197
198$Page ||= 1;
199
200$Format ||= RT->Config->Get('DefaultSearchResultFormat');
201
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202my $DisplayFormat = "'__CheckBox.{UpdateTicket}__',". $Format;
203$DisplayFormat =~ s/\s*,\s*('?__NEWLINE__'?)/,$1,''/gi;
204
205$DECODED_ARGS->{'UpdateTicketAll'} = 1 unless @UpdateTicket;
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206
207my $Tickets = RT::Tickets->new( $session{'CurrentUser'} );
208$Tickets->FromSQL($Query);
209if ( $OrderBy =~ /\|/ ) {
210
211 # Multiple Sorts
212 my @OrderBy = split /\|/, $OrderBy;
213 my @Order = split /\|/, $Order;
214 $Tickets->OrderByCols(
215 map { { FIELD => $OrderBy[$_], ORDER => $Order[$_] } }
216 ( 0 .. $#OrderBy ) );
217}
218else {
219 $Tickets->OrderBy( FIELD => $OrderBy, ORDER => $Order );
220}
221
222$Tickets->RowsPerPage($Rows) if ($Rows);
223$Tickets->GotoPage( $Page - 1 ); # SB uses page 0 as the first page
224
225Abort( loc("No search to operate on.") ) unless ($Tickets);
226
227# build up a list of all custom fields for tickets that we're displaying, so
228# we can display sane edit widgets.
229
230my $fields = {};
231my $seen_queues = {};
232while ( my $ticket = $Tickets->Next ) {
233 next if $seen_queues->{ $ticket->Queue }++;
234
235 my $custom_fields = $ticket->CustomFields;
236 while ( my $field = $custom_fields->Next ) {
237 $fields->{ $field->id } = $field;
238 }
239}
240
241#Iterate through each ticket we've been handed
242my @linkresults;
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243
244$Tickets->RedoSearch();
245
84fb5b46 246unless ( $ARGS{'AddMoreAttach'} ) {
84fb5b46 247 while ( my $Ticket = $Tickets->Next ) {
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248 my $tid = $Ticket->id;
249 next unless grep $tid == $_, @UpdateTicket;
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250
251 #Update the links
252 $ARGS{'id'} = $Ticket->id;
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253
254 my @updateresults = ProcessUpdateMessage(
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255 TicketObj => $Ticket,
256 ARGSRef => \%ARGS,
257 KeepAttachments => 1,
258 );
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259
260 #Update the basics.
261 my @basicresults =
262 ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS );
263 my @dateresults =
264 ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS );
265
266 #Update the watchers
267 my @watchresults =
268 ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS );
269
84fb5b46 270 @linkresults =
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271 ProcessTicketLinks( TicketObj => $Ticket, TicketId => 'Ticket', ARGSRef => \%ARGS );
272
273 my @cfresults = ProcessRecordBulkCustomFields( RecordObj => $Ticket, ARGSRef => \%ARGS );
274
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275 my @tempresults = (
276 @watchresults, @basicresults, @dateresults,
277 @updateresults, @linkresults, @cfresults
278 );
279
280 @tempresults =
281 map { loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ ) } @tempresults;
282
283 @results = ( @results, @tempresults );
284 }
285
af59614d 286 delete $session{'Attachments'}{ $ARGS{'Token'} };
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287}
288
289my $TxnCFs = RT::CustomFields->new( $session{CurrentUser} );
290$TxnCFs->LimitToLookupType( RT::Transaction->CustomFieldLookupType );
01e3b242 291$TxnCFs->LimitToGlobalOrObjectId( keys %$seen_queues );
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292
293</%INIT>
294<%args>
295$Format => undef
296$Page => 1
297$Rows => undef
298$RowsPerPage => undef
299$Order => 'ASC'
300$OrderBy => 'id'
301$Query => undef
af59614d 302@UpdateTicket => ()
84fb5b46 303</%args>