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1%# BEGIN BPS TAGGED BLOCK {{{
2%#
3%# COPYRIGHT:
4%#
320f0092 5%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
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6%# <sales@bestpractical.com>
7%#
8%# (Except where explicitly superseded by other copyright notices)
9%#
10%#
11%# LICENSE:
12%#
13%# This work is made available to you under the terms of Version 2 of
14%# the GNU General Public License. A copy of that license should have
15%# been provided with this software, but in any event can be snarfed
16%# from www.gnu.org.
17%#
18%# This work is distributed in the hope that it will be useful, but
19%# WITHOUT ANY WARRANTY; without even the implied warranty of
20%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21%# General Public License for more details.
22%#
23%# You should have received a copy of the GNU General Public License
24%# along with this program; if not, write to the Free Software
25%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26%# 02110-1301 or visit their web page on the internet at
27%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
28%#
29%#
30%# CONTRIBUTION SUBMISSION POLICY:
31%#
32%# (The following paragraph is not intended to limit the rights granted
33%# to you to modify and distribute this software under the terms of
34%# the GNU General Public License and is only of importance to you if
35%# you choose to contribute your changes and enhancements to the
36%# community by submitting them to Best Practical Solutions, LLC.)
37%#
38%# By intentionally submitting any modifications, corrections or
39%# derivatives to this work, or any other work intended for use with
40%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41%# you are the copyright holder for those contributions and you grant
42%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43%# royalty-free, perpetual, license to use, copy, create derivative
44%# works based on those contributions, and sublicense and distribute
45%# those contributions and any derivatives thereof.
46%#
47%# END BPS TAGGED BLOCK }}}
48<& /SelfService/Elements/Header,
49 Title =>loc('Update ticket #[_1]', $Ticket->id)
50&>
51
52% $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );
53
af59614d 54<form action="Update.html" method="post" enctype="multipart/form-data" name="TicketUpdate">
5b0d0914 55<input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
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56<input type="hidden" class="hidden" name="UpdateType" value="response" />
57<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
af59614d 58<input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" />
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59<table width="100%">
60 <tr>
61 <td class="label">
62 <&|/l&>Status</&>
63 </td>
64 <td class="value">
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65 <& /Ticket/Elements/SelectStatus,
66 Name => "Status",
67 TicketObj => $Ticket,
68 Default => $DefaultStatus &>
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69 </td>
70 </tr>
71 <tr>
72 <td class="label">
73 <&|/l&>Subject</&>
74 </td>
75 <td class="value">
5b0d0914 76 <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" />
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77 </td>
78
79 </tr>
80 <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &>
af59614d 81 <tr><td colspan="2"><& /Elements/EditCustomFields, Object => $Ticket, AsTable => 0 &></td></tr>
84fb5b46 82</table>
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83% if (exists $ARGS{UpdateContent}) {
84% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
85% my $temp = $ARGS{'QuoteTransaction'};
86% delete $ARGS{'QuoteTransaction'};
87<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
88% $ARGS{'QuoteTransaction'} = $temp;
89% } else {
90% my $IncludeSignature = 1;
91<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
92% }
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93 <br />
94
95
5b0d0914 96<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
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97 </form>
98
99
100
101<%INIT>
102
103my $Ticket = LoadTicket($id);
104
105$m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' );
106
107my $title = loc( "Update ticket #[_1]", $Ticket->id );
108
109$DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus);
110
111
112Abort( loc("No permission to view update ticket") )
113 unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
114 or $Ticket->CurrentUserHasRight('ModifyTicket') );
115
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116ProcessAttachments(ARGSRef => \%ARGS);
117
118if ( exists $ARGS{SubmitTicket} ) {
119 $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
120 return $m->comp('Display.html', TicketObj => $Ticket, %ARGS);
121}
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122</%INIT>
123
124<%ARGS>
125$id => undef
126$Action => undef
127$DefaultStatus => undef
128</%ARGS>