]>
Commit | Line | Data |
---|---|---|
84fb5b46 MKG |
1 | %# BEGIN BPS TAGGED BLOCK {{{ |
2 | %# | |
3 | %# COPYRIGHT: | |
4 | %# | |
320f0092 | 5 | %# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC |
84fb5b46 MKG |
6 | %# <sales@bestpractical.com> |
7 | %# | |
8 | %# (Except where explicitly superseded by other copyright notices) | |
9 | %# | |
10 | %# | |
11 | %# LICENSE: | |
12 | %# | |
13 | %# This work is made available to you under the terms of Version 2 of | |
14 | %# the GNU General Public License. A copy of that license should have | |
15 | %# been provided with this software, but in any event can be snarfed | |
16 | %# from www.gnu.org. | |
17 | %# | |
18 | %# This work is distributed in the hope that it will be useful, but | |
19 | %# WITHOUT ANY WARRANTY; without even the implied warranty of | |
20 | %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU | |
21 | %# General Public License for more details. | |
22 | %# | |
23 | %# You should have received a copy of the GNU General Public License | |
24 | %# along with this program; if not, write to the Free Software | |
25 | %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA | |
26 | %# 02110-1301 or visit their web page on the internet at | |
27 | %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. | |
28 | %# | |
29 | %# | |
30 | %# CONTRIBUTION SUBMISSION POLICY: | |
31 | %# | |
32 | %# (The following paragraph is not intended to limit the rights granted | |
33 | %# to you to modify and distribute this software under the terms of | |
34 | %# the GNU General Public License and is only of importance to you if | |
35 | %# you choose to contribute your changes and enhancements to the | |
36 | %# community by submitting them to Best Practical Solutions, LLC.) | |
37 | %# | |
38 | %# By intentionally submitting any modifications, corrections or | |
39 | %# derivatives to this work, or any other work intended for use with | |
40 | %# Request Tracker, to Best Practical Solutions, LLC, you confirm that | |
41 | %# you are the copyright holder for those contributions and you grant | |
42 | %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, | |
43 | %# royalty-free, perpetual, license to use, copy, create derivative | |
44 | %# works based on those contributions, and sublicense and distribute | |
45 | %# those contributions and any derivatives thereof. | |
46 | %# | |
47 | %# END BPS TAGGED BLOCK }}} | |
48 | <& /SelfService/Elements/Header, | |
49 | Title =>loc('Update ticket #[_1]', $Ticket->id) | |
50 | &> | |
51 | ||
52 | % $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket ); | |
53 | ||
af59614d | 54 | <form action="Update.html" method="post" enctype="multipart/form-data" name="TicketUpdate"> |
5b0d0914 | 55 | <input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" /> |
84fb5b46 MKG |
56 | <input type="hidden" class="hidden" name="UpdateType" value="response" /> |
57 | <input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" /> | |
af59614d | 58 | <input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" /> |
84fb5b46 MKG |
59 | <table width="100%"> |
60 | <tr> | |
61 | <td class="label"> | |
62 | <&|/l&>Status</&> | |
63 | </td> | |
64 | <td class="value"> | |
af59614d MKG |
65 | <& /Ticket/Elements/SelectStatus, |
66 | Name => "Status", | |
67 | TicketObj => $Ticket, | |
68 | Default => $DefaultStatus &> | |
84fb5b46 MKG |
69 | </td> |
70 | </tr> | |
71 | <tr> | |
72 | <td class="label"> | |
73 | <&|/l&>Subject</&> | |
74 | </td> | |
75 | <td class="value"> | |
5b0d0914 | 76 | <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" /> |
84fb5b46 MKG |
77 | </td> |
78 | ||
79 | </tr> | |
80 | <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &> | |
af59614d | 81 | <tr><td colspan="2"><& /Elements/EditCustomFields, Object => $Ticket, AsTable => 0 &></td></tr> |
84fb5b46 | 82 | </table> |
5b0d0914 MKG |
83 | % if (exists $ARGS{UpdateContent}) { |
84 | % # preserve QuoteTransaction so we can use it to set up sane references/in/reply to | |
85 | % my $temp = $ARGS{'QuoteTransaction'}; | |
86 | % delete $ARGS{'QuoteTransaction'}; | |
87 | <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> | |
88 | % $ARGS{'QuoteTransaction'} = $temp; | |
89 | % } else { | |
90 | % my $IncludeSignature = 1; | |
91 | <& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &> | |
92 | % } | |
84fb5b46 MKG |
93 | <br /> |
94 | ||
95 | ||
5b0d0914 | 96 | <& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &> |
84fb5b46 MKG |
97 | </form> |
98 | ||
99 | ||
100 | ||
101 | <%INIT> | |
102 | ||
103 | my $Ticket = LoadTicket($id); | |
104 | ||
105 | $m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' ); | |
106 | ||
107 | my $title = loc( "Update ticket #[_1]", $Ticket->id ); | |
108 | ||
109 | $DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus); | |
110 | ||
111 | ||
112 | Abort( loc("No permission to view update ticket") ) | |
113 | unless ( $Ticket->CurrentUserHasRight('ReplyToTicket') | |
114 | or $Ticket->CurrentUserHasRight('ModifyTicket') ); | |
115 | ||
5b0d0914 MKG |
116 | ProcessAttachments(ARGSRef => \%ARGS); |
117 | ||
118 | if ( exists $ARGS{SubmitTicket} ) { | |
119 | $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS); | |
120 | return $m->comp('Display.html', TicketObj => $Ticket, %ARGS); | |
121 | } | |
84fb5b46 MKG |
122 | </%INIT> |
123 | ||
124 | <%ARGS> | |
125 | $id => undef | |
126 | $Action => undef | |
127 | $DefaultStatus => undef | |
128 | </%ARGS> |