Upgrade to 4.0.13
[usit-rt.git] / share / html / SelfService / Update.html
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1%# BEGIN BPS TAGGED BLOCK {{{
2%#
3%# COPYRIGHT:
4%#
403d7b0b 5%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
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6%# <sales@bestpractical.com>
7%#
8%# (Except where explicitly superseded by other copyright notices)
9%#
10%#
11%# LICENSE:
12%#
13%# This work is made available to you under the terms of Version 2 of
14%# the GNU General Public License. A copy of that license should have
15%# been provided with this software, but in any event can be snarfed
16%# from www.gnu.org.
17%#
18%# This work is distributed in the hope that it will be useful, but
19%# WITHOUT ANY WARRANTY; without even the implied warranty of
20%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
21%# General Public License for more details.
22%#
23%# You should have received a copy of the GNU General Public License
24%# along with this program; if not, write to the Free Software
25%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
26%# 02110-1301 or visit their web page on the internet at
27%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
28%#
29%#
30%# CONTRIBUTION SUBMISSION POLICY:
31%#
32%# (The following paragraph is not intended to limit the rights granted
33%# to you to modify and distribute this software under the terms of
34%# the GNU General Public License and is only of importance to you if
35%# you choose to contribute your changes and enhancements to the
36%# community by submitting them to Best Practical Solutions, LLC.)
37%#
38%# By intentionally submitting any modifications, corrections or
39%# derivatives to this work, or any other work intended for use with
40%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
41%# you are the copyright holder for those contributions and you grant
42%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
43%# royalty-free, perpetual, license to use, copy, create derivative
44%# works based on those contributions, and sublicense and distribute
45%# those contributions and any derivatives thereof.
46%#
47%# END BPS TAGGED BLOCK }}}
48<& /SelfService/Elements/Header,
49 Title =>loc('Update ticket #[_1]', $Ticket->id)
50&>
51
52% $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );
53
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54<form action="Update.html" method="post" enctype="multipart/form-data">
55<input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
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56<input type="hidden" class="hidden" name="UpdateType" value="response" />
57<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
58<table width="100%">
59 <tr>
60 <td class="label">
61 <&|/l&>Status</&>
62 </td>
63 <td class="value">
64 <& /Elements/SelectStatus, Name => "Status", TicketObj => $Ticket, DefaultLabel => loc("[_1] (Unchanged)", loc($Ticket->Status)), Default => $ARGS{'Status'} || ($Ticket->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
65 </td>
66 </tr>
67 <tr>
68 <td class="label">
69 <&|/l&>Subject</&>
70 </td>
71 <td class="value">
5b0d0914 72 <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" />
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73 </td>
74
75 </tr>
76 <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &>
77 <tr><td colspan="2"><& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &></td></tr>
78</table>
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79% if (exists $ARGS{UpdateContent}) {
80% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
81% my $temp = $ARGS{'QuoteTransaction'};
82% delete $ARGS{'QuoteTransaction'};
83<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
84% $ARGS{'QuoteTransaction'} = $temp;
85% } else {
86% my $IncludeSignature = 1;
87<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
88% }
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89 <br />
90
91
5b0d0914 92<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
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93 </form>
94
95
96
97<%INIT>
98
99my $Ticket = LoadTicket($id);
100
101$m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' );
102
103my $title = loc( "Update ticket #[_1]", $Ticket->id );
104
105$DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus);
106
107
108Abort( loc("No permission to view update ticket") )
109 unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
110 or $Ticket->CurrentUserHasRight('ModifyTicket') );
111
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112ProcessAttachments(ARGSRef => \%ARGS);
113
114if ( exists $ARGS{SubmitTicket} ) {
115 $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
116 return $m->comp('Display.html', TicketObj => $Ticket, %ARGS);
117}
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118</%INIT>
119
120<%ARGS>
121$id => undef
122$Action => undef
123$DefaultStatus => undef
124</%ARGS>