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48
49 #
50 package RT::Action::Notify;
51
52 use strict;
53 use warnings;
54
55 use base qw(RT::Action::SendEmail);
56
57 use Email::Address;
58
59 =head2 Prepare
60
61 Set up the relevant recipients, then call our parent.
62
63 =cut
64
65
66 sub Prepare {
67     my $self = shift;
68     $self->SetRecipients();
69     $self->SUPER::Prepare();
70 }
71
72 =head2 SetRecipients
73
74 Sets the recipients of this message to Owner, Requestor, AdminCc, Cc or All.
75 Explicitly B<does not> notify the creator of the transaction by default.
76
77 =cut
78
79 sub SetRecipients {
80     my $self = shift;
81
82     my $ticket = $self->TicketObj;
83
84     my $arg = $self->Argument;
85     $arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/;
86
87     my ( @To, @PseudoTo, @Cc, @Bcc );
88
89
90     if ( $arg =~ /\bRequestor\b/ ) {
91         push @To, $ticket->Requestors->MemberEmailAddresses;
92     }
93
94     if ( $arg =~ /\bCc\b/ ) {
95
96         #If we have a To, make the Ccs, Ccs, otherwise, promote them to To
97         if (@To) {
98             push ( @Cc, $ticket->Cc->MemberEmailAddresses );
99             push ( @Cc, $ticket->QueueObj->Cc->MemberEmailAddresses  );
100         }
101         else {
102             push ( @Cc, $ticket->Cc->MemberEmailAddresses  );
103             push ( @To, $ticket->QueueObj->Cc->MemberEmailAddresses  );
104         }
105     }
106
107     if (   $arg =~ /\bOwner\b/
108         && $ticket->OwnerObj->id != RT->Nobody->id
109         && $ticket->OwnerObj->EmailAddress
110     ) {
111         # If we're not sending to Ccs or requestors,
112         # then the Owner can be the To.
113         if (@To) {
114             push ( @Bcc, $ticket->OwnerObj->EmailAddress );
115         }
116         else {
117             push ( @To, $ticket->OwnerObj->EmailAddress );
118         }
119
120     }
121
122     if ( $arg =~ /\bAdminCc\b/ ) {
123         push ( @Bcc, $ticket->AdminCc->MemberEmailAddresses  );
124         push ( @Bcc, $ticket->QueueObj->AdminCc->MemberEmailAddresses  );
125     }
126
127     if ( RT->Config->Get('UseFriendlyToLine') ) {
128         unless (@To) {
129             push @PseudoTo,
130                 sprintf RT->Config->Get('FriendlyToLineFormat'), $arg, $ticket->id;
131         }
132     }
133
134     @{ $self->{'To'} }       = @To;
135     @{ $self->{'Cc'} }       = @Cc;
136     @{ $self->{'Bcc'} }      = @Bcc;
137     @{ $self->{'PseudoTo'} } = @PseudoTo;
138
139     if ( $arg =~ /\bOtherRecipients\b/ ) {
140         if ( my $attachment = $self->TransactionObj->Attachments->First ) {
141             push @{ $self->{'NoSquelch'}{'Cc'} ||= [] }, map $_->address,
142                 Email::Address->parse( $attachment->GetHeader('RT-Send-Cc') );
143             push @{ $self->{'NoSquelch'}{'Bcc'} ||= [] }, map $_->address,
144                 Email::Address->parse( $attachment->GetHeader('RT-Send-Bcc') );
145         }
146     }
147 }
148
149 =head2 RemoveInappropriateRecipients
150
151 Remove transaction creator as appropriate for the NotifyActor setting.
152
153 To send email to the selected receipients regardless of RT's NotifyActor
154 configuration, include AlwaysNotifyActor in the list of arguments.
155
156 =cut
157
158 sub RemoveInappropriateRecipients {
159     my $self = shift;
160
161     my $creatorObj = $self->TransactionObj->CreatorObj;
162     my $creator = $creatorObj->EmailAddress() || '';
163     my $TransactionCurrentUser = RT::CurrentUser->new;
164     $TransactionCurrentUser->LoadByName($creatorObj->Name);
165
166     $self->RecipientFilter(
167         Callback => sub {
168             return unless lc $_[0] eq lc $creator;
169             return "not sending to $creator, creator of the transaction, due to NotifyActor setting";
170         },
171     ) unless RT->Config->Get('NotifyActor',$TransactionCurrentUser)
172              || $self->Argument =~ /\bAlwaysNotifyActor\b/;
173
174     $self->SUPER::RemoveInappropriateRecipients();
175 }
176
177 RT::Base->_ImportOverlays();
178
179 1;