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50 package RT::Action::Notify;
55 use base qw(RT::Action::SendEmail);
61 Set up the relevant recipients, then call our parent.
68 $self->SetRecipients();
69 $self->SUPER::Prepare();
74 Sets the recipients of this message to Owner, Requestor, AdminCc, Cc or All.
75 Explicitly B<does not> notify the creator of the transaction by default.
82 my $ticket = $self->TicketObj;
84 my $arg = $self->Argument;
85 $arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/;
87 my ( @To, @PseudoTo, @Cc, @Bcc );
90 if ( $arg =~ /\bRequestor\b/ ) {
91 push @To, $ticket->Requestors->MemberEmailAddresses;
94 if ( $arg =~ /\bCc\b/ ) {
96 #If we have a To, make the Ccs, Ccs, otherwise, promote them to To
98 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
99 push ( @Cc, $ticket->QueueObj->Cc->MemberEmailAddresses );
102 push ( @Cc, $ticket->Cc->MemberEmailAddresses );
103 push ( @To, $ticket->QueueObj->Cc->MemberEmailAddresses );
107 if ( $arg =~ /\bOwner\b/
108 && $ticket->OwnerObj->id != RT->Nobody->id
109 && $ticket->OwnerObj->EmailAddress
111 # If we're not sending to Ccs or requestors,
112 # then the Owner can be the To.
114 push ( @Bcc, $ticket->OwnerObj->EmailAddress );
117 push ( @To, $ticket->OwnerObj->EmailAddress );
122 if ( $arg =~ /\bAdminCc\b/ ) {
123 push ( @Bcc, $ticket->AdminCc->MemberEmailAddresses );
124 push ( @Bcc, $ticket->QueueObj->AdminCc->MemberEmailAddresses );
127 if ( RT->Config->Get('UseFriendlyToLine') ) {
130 sprintf RT->Config->Get('FriendlyToLineFormat'), $arg, $ticket->id;
134 @{ $self->{'To'} } = @To;
135 @{ $self->{'Cc'} } = @Cc;
136 @{ $self->{'Bcc'} } = @Bcc;
137 @{ $self->{'PseudoTo'} } = @PseudoTo;
139 if ( $arg =~ /\bOtherRecipients\b/ ) {
140 if ( my $attachment = $self->TransactionObj->Attachments->First ) {
141 push @{ $self->{'NoSquelch'}{'Cc'} ||= [] }, map $_->address,
142 Email::Address->parse( $attachment->GetHeader('RT-Send-Cc') );
143 push @{ $self->{'NoSquelch'}{'Bcc'} ||= [] }, map $_->address,
144 Email::Address->parse( $attachment->GetHeader('RT-Send-Bcc') );
149 =head2 RemoveInappropriateRecipients
151 Remove transaction creator as appropriate for the NotifyActor setting.
153 To send email to the selected receipients regardless of RT's NotifyActor
154 configuration, include AlwaysNotifyActor in the list of arguments.
158 sub RemoveInappropriateRecipients {
161 my $creatorObj = $self->TransactionObj->CreatorObj;
162 my $creator = $creatorObj->EmailAddress() || '';
163 my $TransactionCurrentUser = RT::CurrentUser->new;
164 $TransactionCurrentUser->LoadByName($creatorObj->Name);
166 $self->RecipientFilter(
168 return unless lc $_[0] eq lc $creator;
169 return "not sending to $creator, creator of the transaction, due to NotifyActor setting";
171 ) unless RT->Config->Get('NotifyActor',$TransactionCurrentUser)
172 || $self->Argument =~ /\bAlwaysNotifyActor\b/;
174 $self->SUPER::RemoveInappropriateRecipients();
177 RT::Base->_ImportOverlays();