# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} package RT::Action::Autoreply; use strict; use warnings; use base qw(RT::Action::SendEmail); =head2 Prepare Set up the relevant recipients, then call our parent. =cut sub Prepare { my $self = shift; $self->SetRecipients(); $self->SUPER::Prepare(); } =head2 SetRecipients Sets the recipients of this message to this ticket's Requestor. =cut sub SetRecipients { my $self=shift; push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses); return(1); } =head2 SetReturnAddress Set this message's return address to the apropriate queue address =cut sub SetReturnAddress { my $self = shift; my $friendly_name; if (RT->Config->Get('UseFriendlyFromLine')) { $friendly_name = $self->TicketObj->QueueObj->Description || $self->TicketObj->QueueObj->Name; } $self->SUPER::SetReturnAddress( @_, friendly_name => $friendly_name ); } =head2 SetRTSpecialHeaders Set the C header to C, in accordance with RFC3834. =cut sub SetRTSpecialHeaders { my $self = shift; $self->SUPER::SetRTSpecialHeaders(@_); $self->SetHeader( 'Auto-Submitted', 'auto-replied' ); } RT::Base->_ImportOverlays(); 1;