%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
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%#                                          <sales@bestpractical.com>
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%#
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%# LICENSE:
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%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
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%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
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%# CONTRIBUTION SUBMISSION POLICY:
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%# the GNU General Public License and is only of importance to you if
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%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header, 
    Title =>loc('Update ticket #[_1]', $Ticket->id) 
&>

% $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );

<form action="Update.html" method="post" enctype="multipart/form-data" name="TicketUpdate">
<input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
<input type="hidden" class="hidden" name="UpdateType" value="response" />
<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
<input type="hidden" class="hidden" name="Token" value="<% $ARGS{'Token'} %>" />
<table width="100%">
    <tr>
        <td class="label">
            <&|/l&>Status</&>
        </td>
        <td class="value">
            <& /Ticket/Elements/SelectStatus,
               Name => "Status",
               TicketObj => $Ticket,
               Default => $DefaultStatus &>
        </td>
    </tr>
    <tr>
        <td class="label">
            <&|/l&>Subject</&>
        </td>
        <td class="value">
            <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" />
        </td>

    </tr>
    <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &>
    <tr><td colspan="2"><& /Elements/EditCustomFields, Object => $Ticket, AsTable => 0 &></td></tr>
</table>
% if (exists $ARGS{UpdateContent}) {
% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
% my $temp = $ARGS{'QuoteTransaction'};
% delete $ARGS{'QuoteTransaction'};
<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
% $ARGS{'QuoteTransaction'} = $temp;
% } else {
% my $IncludeSignature = 1;
<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
% }
    <br />


<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
  </form>



<%INIT>

my $Ticket = LoadTicket($id);

$m->callback( Ticket => $Ticket, ARGSRef => \%ARGS, CallbackName => 'Initial' ); 

my $title = loc( "Update ticket #[_1]", $Ticket->id );

$DefaultStatus = $ARGS{Status} || $Ticket->Status() unless ($DefaultStatus);


Abort( loc("No permission to view update ticket") )
  unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
    or $Ticket->CurrentUserHasRight('ModifyTicket') );

ProcessAttachments(ARGSRef => \%ARGS);

if ( exists $ARGS{SubmitTicket} ) {
    $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
    return $m->comp('Display.html', TicketObj => $Ticket, %ARGS);
}
</%INIT>

<%ARGS>
$id => undef
$Action => undef
$DefaultStatus => undef
</%ARGS>