#
# COPYRIGHT:
#
-# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
my $self = shift;
my $reminder = shift;
- my ( $status, $msg ) = $reminder->SetStatus('open');
+ my ( $status, $msg ) =
+ $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnOpen );
$self->TicketObj->_NewTransaction(
Type => 'OpenReminder',
Field => 'RT::Ticket',
sub Resolve {
my $self = shift;
my $reminder = shift;
- my ( $status, $msg ) = $reminder->SetStatus('resolved');
+ my ( $status, $msg ) =
+ $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnResolve );
$self->TicketObj->_NewTransaction(
Type => 'ResolveReminder',
Field => 'RT::Ticket',